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Posada Amatenco & Spa Tepoztlán

Posada Amatenco & Spa Tepoztlán Hotel in Tepoztlan

Posada Amatenco & Spa Tepoztlán Hotel in Tepoztlan

Posada Amatenco & Spa Tepoztlán Hotel in Tepoztlan

Posada Amatenco & Spa Tepoztlán Hotel in Tepoztlan

Posada Amatenco & Spa Tepoztlán Hotel in Tepoztlan

Don't miss out! Price and availability may change

6.8 / 10.0

Average(28 Ratings)

Hotel in Tepoztlan

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsFree WiFi/internet, Spa, Garden and more

About this hotel

Located in Tepoztlán, 16 miles from Robert Brady Museum, Posada Amatenco & Spa Tepoztlán provides accommodations with a garden, free private parking and a spa & wellness center.

Amenities at Posada Amatenco & Spa Tepoztlán

Airport transportation available

Shuttle available

Map of Tepoztlan

city location on map

Nearby attractions

Museo Nacional de Antropología

Six Flags México

Estadio Olímpico Universitario

Estadio Alfredo Harp Helú

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Don't miss out! Price and availability may change

$$$$

6.8 / 10.0

Average(28 Ratings)

Hotel in Tepoztlan

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsFree WiFi/internet, Spa, Garden and more

Map of Tepoztlan

city location on map

Nearby attractions

Museo Nacional de Antropología

Six Flags México

Estadio Olímpico Universitario

Estadio Alfredo Harp Helú

Available Rooms

About this hotel

Located in Tepoztlán, 16 miles from Robert Brady Museum, Posada Amatenco & Spa Tepoztlán provides accommodations with a garden, free private parking and a spa & wellness center.

Amenities

Airport transportation available

Shuttle available

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

6.8 / 10.0

Average(28 Ratings)

100% verified reviews

9.0 / 10.0

Paz en tepoz

Buena ubicacionen Tepoz. servicio personal muy bueno. Temazcal muy bueno

La cama, el colchon

9.0 / 10.0

Me gustó

Bella posada

No había señal de Internet

9.0 / 10.0

Cómodo

La ubicación

Todo bien

10.0 / 10.0

Un lugar perfecto para descansar y reconectar. Se siente paz desde que llegas

Un lugar perfecto para descansar y reconectar. Se siente paz desde que llegas

Me encanta todo más lo tranquilo

7.0 / 10.0

Puede ser mejor

Buena ubicación cerca del centro en una zona que se veía tranquila, tiene un espacio abierto que permite ver hacia la naturaleza que es uno de los mayores atractivos de Tepoztlán. Un buen plus es que tiene en ese mismo sitio el área de temazcal y de masajes que permite no salir a otro sitio a buscar el servicio.

La limpieza, al ser un lugar relativamente nuevo no hay un personal dedicado a la limpieza y en la segunda noche de mi hospedaje no se realizó la limpieza tanto de la habitación como del Jacuzzi, únicamente se realizó el servicio de cama. Adicional a ello no hubo un refill de jabón para el jacuzzi y las amenidades del baño.

1.0 / 10.0

"Engaños, mal trato y cobros indebidos — una pésima experiencia"

Lq ubicación fue lo único bueno

Pésima experiencia desde que llegamos. No respetaron el precio ni el tipo de habitación que habíamos reservado por Booking. La reserva indicaba claramente qué habitación habíamos pagado, pero nos asignaron otra totalmente distinta, con excusas baratas y pretextos absurdos, intentando cobrarnos cuotas adicionales. La atención fue grosera y poco profesional. En especial la señora encargada de la limpieza, que fue extremadamente maleducada. El único trato decente lo recibimos del señor que nos recibió al llegar. Para colmo, nos propusieron cancelar la reservación en Booking y pagar directamente con ellos una tarifa “especial”, como si fuera una trampa para sacarnos más dinero por fuera de la plataforma. Todo se sintió engañoso, informal y fuera de lugar. Y por si fuera poco, al momento de partir nos pidieron dinero extra por una razón ridícula, incluso cuando ya se había pagado el late checkout. La señora de la limpieza y la mujer que atiende el número de recepción se pusieron en un plan terco, grosero y bastante desagradable, insistiendo sin razón y haciéndonos perder tiempo. No volvería ni lo recomiendo en lo absoluto. Si buscan un lugar serio, transparente y con un mínimo de respeto al cliente, este no es el lugar.

1.0 / 10.0

Pésimo me cancelaron a la mera hora

Me cancelaron ya estando en camino

Me cancelaron ya estando en camino

1.0 / 10.0

Mala atención

Que nos conocimos, otro lugar mejor

Que llegamos toque el timbre y nadie a abrir, llame por teléfono y no contestaron nunca

7.0 / 10.0

6

El spa

El ruido entre habitaciones, todo se escucha y no es posible descansar

10.0 / 10.0

muy agradable

no tiene

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Posada Amatenco & Spa Tepoztlán. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Posada Amatenco & Spa Tepoztlán pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Posada Amatenco & Spa Tepoztlán?

We found 2 amenities for this rental. This includes airport transportation available, and shuttle available.

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