Luxurious Loft Suite at Mansfield, Central NYC Location near Top Attraction

This place was beautiful and spacious. Has character and on a pretty quiet street but steps away from everything. Stayed here for a girls trip and we had the best time.

The location was fantastic, the bed was comfortable, and the historic charm was evident. There are several diners nearby and a subway station around the corner. However, there was no heat, no hot water (a known and persistent issue - wishing I had actually read the reviews, not just looked at the stars), no washcloths, only two pillows on a king, and the kitchen had few utensils/dishes, no coffee - none of the small amenities I've come to expect from a VRBO. The pictures make it clear that the kitchen is limited - which was fine, but it was totally unusable, given the lack of dishes, utensils and basics. We received conflicting access codes for the building in different emails, and eventually, someone who was leaving had to let us in. Then, when we got upstairs, it took 10 minutes trying the lock to get into the room. It was shouting in a different language and was completely unreliable. We never knew whether we would be able to get back into the room when we left. We didn't reach out to the host about the lock issue because we had a very full 48-hr itinerary and weren't able to wait around for maintenance and didn't feel comfortable leaving our belongings there if they were to come while we were out. So, I can't speak to whether they would have done anything about it.It was a rainy, chilly couple of days in NYC and for what we paid, we were sorry that we couldn't even go back to the room to get warm. Just cold, cold, cold.

The location was perfect for going to the Lyric Theater and it was decently clean. I was so thankful our host was so responsive and also able to get us into the stay several hours before check-in which allowed us to get ready for our evening plans without rushing.Only downsides were the lack of towels (one bath towel per person, one hand towel, and zero dish towels) for a multiple night stay for 3 people, lack of paper products (tissues), and the shower water temperature was cool on the second day. Overall, I would stay here again. P.S. Bringing a sound machine is a life saver for sleep if you aren't used to the city.

The location is amazing for sight seeing. The host was quick with responses and the room was neat and tidy. I visited right after a winter blizzard, so the temperatures were quite low and there was no hot water in the kitchen or bathroom. In complaining to the host, they sent facilities next day, but the issue wasn't fixed. Except the hot water issue the stay was pleasant.