"We were looking for a unique place to stay in Venice and this place was so perfect! Me and my wife spent three nights and had an amazing time! The location and view from the room were amazing and just..."
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Includes essentialsAir conditioner, Internet / Wifi, TV and more
About this bed and breakfast
While you're here, you can enjoy all the comforts of home and more, including free WiFi and a flat-screen TV, as well as a bidet and an espresso maker. Other amenities include towels, an electric kettle, and a desk.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.
Service feeThis helps Hotels.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
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$$$$
7.2Good
(216 Ratings)
"We were looking for a unique place to stay in Venice and this place was so perfect! Me and my wife spent three nights and had an amazing time! The location and view from the room were amazing and just..."
While you're here, you can enjoy all the comforts of home and more, including free WiFi and a flat-screen TV, as well as a bidet and an espresso maker. Other amenities include towels, an electric kettle, and a desk.
Amenities
Air conditioner
Internet / Wifi
TV
Wheelchair accessible
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.
Service feeThis helps Hotels.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Hotels.com
Ratings and reviews
7.2 / 10.0
Good(216 Ratings)
3.0 / 10.0
This is an unstaffed hotel in a mixed-use building. The location is not central but very close to Peggy Guggenheim and the academic gallery, literally several minutes. I highly recommend the Moro Cafe for breakfast or for a snack - very close by. I believe some rooms overlook the canal, ours didnt, but it overlooked a very nice garden. The room was clean, the shower was hot, the towels were fluffy. A hairdrier was very handy as we were soaked and it helped dry our shoes. There was black mold in the shower as there doesnt seem to be any ventilation. We visited in autumn and it was warm enough without heating and we didnt need air conditioning, which I dont believe there was any. The checkin was a bit complicated as the door doesnt open and you need to call the emergency number several times and checkin online. Its all a bit nervewracking and at first I even thought we maight have been scammed, but in the end it turned out to be alright. I may even stay again, who knows :)
10.0 / 10.0
We were looking for a unique place to stay in Venice and this place was so perfect! Me and my wife spent three nights and had an amazing time! The location and view from the room were amazing and just really made our overall experience special.
4.0 / 10.0
Easy to find the building. The ferry drops you off right in front of hotel. Rice does not warrant the condition or stay at this property. A positive take away was the bigger window with the view of the canal in room. The rest was so disappointing. The floors and walls were filthy. The window was dirty like they hadn’t cleaned in a while. The bathroom was the worst part. The shower slider fell on me as I was showering. The water didn’t drain down as it should. When I called the hotel # they said they can’t get anybody out to fix it until the next day. There was no charge concern in asking if I was Okay. By the time we checked out the next day, still no one had showed up. Run! Don’t stay here.
10.0 / 10.0
Authentic clean quiet and view of canal
10.0 / 10.0
This Hotel is next to a S. Samuele station in Vaporetto and you can walk from Santa Lucia Station too. There is check-in transaction you need to do prior arriving. There is one staff in the morning until 2:30pm doing cleaning but all the logistics are handle by someone no onsite. Calling and emails works great. They allow us to leave my luggage prior check in time and after checkout. This was very appreciated. My AC was on but did not felt it was cooling. It was hot and the bottom part of the room was humid. Not sure if it was expected as the bottom floor is literally below water...The overall place was clean. Location is great and price too!
2.0 / 10.0
This property is very unique.It has a terrible odour when you walk in then you open the door to a smell of rotting garbage that was left from the previous guests.Then you notice all the spiders ants bugs of all kinds all over the walls beds and floors.The headboard had stains of all kinds of things and fresh boogers all over the rim.The bed is so old you are almost on the floor.The walls are dirty black and baseboards have not been cleaned since the 1970s.The place is a dump.We have been all over the world and this place beats it all and I’m talking all the continents.No one is there to address any issues and when you eventually reach someone they are always sending somebody but they never arrive.Oh and the ac doesn’t work out room was 32c in a heat wave and the ac was purposely turned off the unit outside was switched off so that the ac would not work only the fan was working.We know this as we spoke to multiple families that wrrr all in distress in the place.We also had to get Google translate and help all the other guests who were in so much distress trying to leave.One family was locked out because they didn’t pay 4Euro tax because they didn’t know how to pay it in line by mistake so they checked in they let them in then they locked them out.I could go on and on.We paid 1000 dollars six months ahead for our dream to see Venice and spent two days just trying to reach the owners who live upstairs and don’t care.They have cameras everywhere and watch you.Bad place to be.
8.0 / 10.0
We stayed during July and the weather was hot and humid. The hotel is very well located, the room was comfortable, however the cooling system wasn’t working, we reported it but they didn’t fix it completely as by night the room temperature was unbearable. Apparently it was affecting the whole hotel…
10.0 / 10.0
Everything was fine. Unfortunately, the air conditioning wasn't working. I wrote to them on WhatsApp to let them know. The response was, it is damaged, and they ignored me. This is very bad for customers with little children, when the temperature outside is around 90°F.
2.0 / 10.0
Awful, terrible, we stayed locked outside the building at check in because there is no reception and we did not received the code EVEN IF we payed the taxes for two people.
We couldn’t reach them .
After 45min, we got the code and put luggage’s in.
Came back at 7pm and the code did bot worked anymore. We finally got somebody at 11pm. Sent dozen of emails (see for yourself) called hundred of times.
We were 6 families that night: 3 left.
This is outrageous. Some were sleeping on the floor !!!!
I could go on but I know people dont read long review.
It is the worth hôtel I have never seen in my life (and I travel a lot)
8.0 / 10.0
Nice room near the water. They need to improve the hallway lighting.
2.0 / 10.0
Location is good. The rest is terrible. On entrance like you get in some bunker. Nobody there to check in. It took 2 hours to get into the room. It's not what you see on the pictures. Extremely dirty, out dated, mold, water barely running....... NO AIR CONDITIONING. Did not sleep a minute all night. Try to call customer service - no respond
Next day we run away to another hotel. Real nightmare.
Even if they let you stay for free - do not spoil your vacations.
2.0 / 10.0
We weee told we were going to get ac and didn’t work at all called the front desk to see what was going on never got back to us. Would never stay here again
10.0 / 10.0
The property was located very central to everything we wanted to see and do. We had a view from our room of the grand canal and there is also a common room overlooking the canal for those whose rooms don’t have a view. Check in was very easy and the room was very spacious. I would recommend Granda Sweet Suites to anyone.
2.0 / 10.0
Is not what it looks like on the photos, is a very old room and the humidity smell is all over the place.
Location is good but for the price, you can easily rent a real hotel room
10.0 / 10.0
Location and view of Grande Canal was awesome. Room was comfortable and beautifully decorated. Communication was good.
2.0 / 10.0
Not fit for human habitation. Smell. Mold. Complicated check in. Very poor condition. Do not book. Thank me later. I would appreciate a refund to be honest.
2.0 / 10.0
was not as advertised. The worst hotel I have ever stayed.
not enough towels, toilet paper for the 3 people paying for the room. Not clean
4.0 / 10.0
Tried getting a hold of property multiple times for weeks before stay. ( for how to access rooms and such) They never responded. Looked at other reviews and saw that this was a common thing and some people had to find other places to stay from it - this worried me since I was travelling with toddlers and seniors.
But I did finally hear from them the day before the stay- but it was to inform me that they could only let me stay in 1 room. And the other was unavailable ( double booked or damaged I do t know ) but they would not refund my rooms but told me they booked me a different hotel for the 2nd room.. 10 minutes away. I had picked this stay because it was right by a water bus stop ( toddlers and seniors ) so we had to separate my family and try to handle settling everyone the one night we were staying before our flight in the morning and getting everything organized with half my family away was challenging . I feel like he held the other room hostage. And could have communicated about it the weeks previous that I was trying to contact them. And I feel Iike I had to go with it all because we needed a place to stay once our cruise ended and we didn’t have time.
It also is confusing to get it and you can tell it’s a challenge on other guests and residents too..
2.0 / 10.0
They gave us an access code to get into our room that wouldn’t work and the staff hung up on us multiple times when we tried asking for help. Not once were we able to get in and see our rooms which we paid tons for. Save your money and stay somewhere else. One of the worst companies in all of Italy. The rudest customer service and the lack of help appalled me. We had to refind a new place to stay last minute. They took our money and expected us to sleep in the canals of Venice. I cannot emphasize how bad the service and customer care was. Also the property smelled like rotten fish.
3.0 / 10.0
Overall it was a decent experience and a lovely hotel. The check in procedure absolutely sucked. No one is on site and you'll have to pay an additional Venice tax. Again, the experience in Venice made up for the hotel check in, which sucks.
10.0 / 10.0
Good place to stay, easy and good view of the water front. Boats alittle noisy in the morning but this was to be expected
2.0 / 10.0
The place is not maintained properly and bathroom has molds and there are holes in the room, all the curtains are dirty and dust , please do not book this and I have pictures of those
1.0 / 10.0
This place is sketchy at best to check in details. There is no sign for the property. You have ring a door bell within the window of check in. The door bell is the only thing with the name of the place on it outside. You have to be buzzed past the first door the first time and then use the code through two doors. The key for the front door and the key card will in the room. Checkin is awful. I didn’t get my code initially called and a rude person hung up on me after saying they will resend the code. Room is old and run down. The sofa bed felt like a stampede of animals has run across it for the last year. There is rust by the shower. No way to get more toilet paper or new towels. The only thing this place had going for it was the central location and the view out the window.
2.0 / 10.0
Horrible. Disgusting. Go elsewhere
8.0 / 10.0
Great space! Tricky check in.
6.0 / 10.0
I liked the area. For the age of building, it was in good codition. Maybe a little more light when you first come in going up stairs. The walls could use a little paint
2.0 / 10.0
DO NOT BOOK FOR ANY REASON. There is no staff at the facility. That’s ok if there are no problems. The entry system would be good if they provided all the info. We couldn’t see the keypad to get into the door at top of stairs.
It was very cold & after requests from Expedia to bring an extra blanket asap, it came the next day at the hotel’s convenience.
They did not do daily tidying.
There was no coffee, towels or toilet paper replenishing.
There’s black mould in two places in the bathroom. A constant complaint in the reviews.
There are no instructions on how to access the garden - a feature we looked forward to enjoying.
They do NOT reply to emails for assistance at any time of day.
The phone number in their emails and on the site is not connected. This has been a complaint for at least a year in the reviews.
They take your money & don’t care after that.
Venice is wonderful! The attitude of this hotels ownership could ruin your visit.
Oh! And nowhere on their site does it say there are no vaporetti stoping at San Samuel after 20:00 (8pm). Rather inconvenient.
They don’t care!!! It is obvious is every aspect of the hotel.
DO NOT BOOK FOR ANY REASON.
10.0 / 10.0
Very convenient drop off for vaporetto and luggage.
6.0 / 10.0
The room was dirty and in need of painting. We did not have enough linens to make up the pull out couch and there wasn’t a way to talk to anyone to get it. The view however was amazing and the room was right next to the water bus station.
6.0 / 10.0
The room was dirty and in need of painting. We did not have enough linens to make up the pull out couch and there wasn’t a way to talk to anyone to get it. The view however was amazing and the room was right next to the water bus station.
2.0 / 10.0
Only way to enter building is by ringing a bell that no-one answers (we only got inside as another party in same situation opened door from inside). Only way to enter room is via a code that didn’t work. No-one answers phone number provided. Thankfully, they respond to WhatsApp messaging … EVENTUALLY …. But by the time we got access to the room (one hour after check in) we find it hadn’t been cleaned after last guests. DISGUSTING. Will seriously question whether or not to use this booking service again if this is the kind of property you are happy to promote.
2.0 / 10.0
Only way to enter building is by ringing a bell that no-one answers (we only got inside as another party in same situation opened door from inside). Only way to enter room is via a code that didn’t work. No-one answers phone number provided. Thankfully, they respond to WhatsApp messaging … EVENTUALLY …. But by the time we got access to the room (one hour after check in) we find it hadn’t been cleaned after last guests. DISGUSTING. Will seriously question whether or not to use this booking service again if this is the kind of property you are happy to promote.
1.0 / 10.0
Horrible experience with NO in-house reception. Total lack of advance check-in communication. FILTHY ROOM & NEVER MENTIONED A BEDROOM/BATH IN BASEMENT with BLACK MOLD.
1.0 / 10.0
Horrible experience with NO in-house reception. Total lack of advance check-in communication. FILTHY ROOM & NEVER MENTIONED A BEDROOM/BATH IN BASEMENT with MOLD.
10.0 / 10.0
Overnight stay. Beautiful location/site
10.0 / 10.0
Overnight stay. Beautiful location/site
2.0 / 10.0
Absolutely terrible customer service and there’s no front desk only a number to call. I did everything they asked and paid for my room and did online check in. No one gave me an access code or anything to get into my room and left me stranded in a different country and not even refund me. Do not stay here at all.
2.0 / 10.0
Absolutely terrible customer service and there’s no front desk only a number to call. I did everything they asked and paid for my room and did online check in. No one gave me an access code or anything to get into my room and left me stranded in a different country and not even refund me. Do not stay here at all.
6.0 / 10.0
The room was spacious and clean. The window opens up tona green space. The sounds of the ferries and an occasional dog is all you hearvat night. The check-in was complicated. The location was away from the busy section but close enough to walk to the touristbattractions. Plumbing to be worked on.
6.0 / 10.0
The room was spacious and clean. The window opens up tona green space. The sounds of the ferries and an occasional dog is all you hearvat night. The check-in was complicated. The location was away from the busy section but close enough to walk to the touristbattractions. Plumbing to be worked on.
FAQs
Is parking included with this bed and breakfast?
Parking is not specified as an available amenity at Granda Sweet Suites. For more information, we encourage you to contact the property about where to park.
Is there a pool at this bed and breakfast?
We didn’t find pool listed as an amenity for this bed and breakfast. It may be worth double checking if a pool is important for your stay.
Is Granda Sweet Suites pet friendly?
Unfortunately, this bed and breakfast is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Granda Sweet Suites?
We found 4 amenities for this rental. This includes air conditioner, internet / wifi, tv, and wheelchair accessible.
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