Hotel in Liverpool
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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About this hotel
This smoke-free hotel features 2 restaurants, a full-service spa, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a conference center are onsite.
The Municipal Hotel Liverpool - MGallery offers 179 accommodations with safes and complimentary bottled water. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 55-inch Smart televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.
Recreational amenities at the hotel include a sauna and a fitness center.
The Municipal Hotel Liverpool - MGallery offers 179 accommodations with safes and complimentary bottled water. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 55-inch Smart televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.
This Liverpool hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
Recreational amenities at the hotel include a sauna and a fitness center.
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.
Amenities at The Municipal Hotel Liverpool - MGallery
Restaurant
Air conditioning
Non-smoking
Gym
Bathroom
Bar
Spa
WiFi/Internet
Kettle
Laundry services
Sauna
Ironing facilities
Free toiletries
Towels
Linens
Safe
Desk
Hairdryer
Map of Liverpool
Available Rooms
Ratings and reviews
8.0 / 10.0Excellent·Dec 2025
The product itself is excellent and very well finished. While the service was generally pleasant, I felt it did not consistently match the high standard set by the property.
The staff were friendly and approachable, though at times the service could have been more efficient. For example, at midday when the bar was very quiet, it took around 15 minutes to be served despite there being four staff behind the bar, with two preparing for service and two chatting.
We experienced similar inconsistencies at reception. Upon checking in, we noticed a sewage smell in the bathroom. As we needed to get ready and head out quickly, we mentioned this on our way out and were told that maintenance would investigate and that an alternative room would be available when we returned. When we came back, however, we were asked to return to the original room to check whether the smell was still present and to call reception if it was. The smell remained, and we were then moved without issue. While the situation was resolved, I felt this could have been handled more smoothly on our return. I was also surprised that the issue had not been identified prior to the room being allocated.
Overall, the staff were professional, but I felt there was a missed opportunity to deliver a standout guest experience. The exception was a Scouser lady with a black bob at breakfast, who was consistently efficient and a pleasure to speak with. She really stood out, and the property could do with more staff like her.
5.0 / 10.0·Mar 2026
Spa is very good for relaxing. Room is very clean and comfortable
$$$$
Top rated by guests
9.2Outstanding
(1,017 Ratings)
"The product itself is excellent and very well finished. While the service was generally pleasant, I felt it did not consistently match the high standard set by the property.
The staff were friendly a..."
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![Holiday Home Exterior [summer]](https://thumbs.vogo.com/480/vrbo/119428434/f8c665.jpg)
![Holiday Home Exterior [summer]](https://thumbs.vogo.com/480/expedia/119428434/f8c665.jpg)
