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The Hey Hotel

Top rated by guests

Exterior

Suite | Balcony

Standard Triple Room | Bathroom | Free toiletries, hair dryer, towels, toilet paper

In-room safe, desk, soundproofing, free WiFi

Single Room (CO2gether) | Bathroom | Free toiletries, hair dryer, towels, toilet paper

8.8Excellent

(459 Ratings)

"Great stay! "

Cindy

Don't miss out! Price and availability may change

8.8 / 10.0

Excellent(459 Ratings)

Hotel in Interlaken

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel in Interlaken with free breakfast and a 24-hour front desk
A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, a 24-hour front desk, and free newspapers are onsite.
The Hey Hotel offers 192 air-conditioned accommodations with espresso makers and safes. Televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at The Hey Hotel

Air conditioner

Internet / Wifi

Laundry

TV

Map of Interlaken

city location on map

Nearby attractions

Thrill Walk, Birg

Bern, Dählhölzli + BärenPark Zoo

First Cliff Walk presented by Tissot

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

8.8Excellent

(459 Ratings)

"Great stay! "

Cindy

Don't miss out! Price and availability may change

$$$$

8.8 / 10.0

Excellent(459 Ratings)

Hotel in Interlaken

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Interlaken

city location on map

Nearby attractions

Thrill Walk, Birg

Bern, Dählhölzli + BärenPark Zoo

First Cliff Walk presented by Tissot

Available Rooms

About this hotel

Hotel in Interlaken with free breakfast and a 24-hour front desk
A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, a 24-hour front desk, and free newspapers are onsite.
The Hey Hotel offers 192 air-conditioned accommodations with espresso makers and safes. Televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Internet / Wifi

Laundry

TV

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

8.8 / 10.0

Excellent(459 Ratings)

5.0 / 10.0

Great stay in a central location, with good facilities. Very clean and comfortable. Helpful staff. Small leak between shower head and pipe to it, not a big issue.

4.0 / 10.0

The Hey Hotel is stylish and modern and centrally located. The hotel appears to comprise 2-3 connected buildings, so finding the proper place to enter and the proper hallway to get to your room can be a minor challenge. The main restaurant is touristy and nothing special, but the breakfast room was large and beautifully appointed, and the breakfast buffet was larger and better than average.

4.0 / 10.0

Agree with other reviewers that A/C clearly not working in this hotel.

5.0 / 10.0

We enjoyed our stay at the hotel. Clean modern, felt spacious for the size of room. Had a king bed and sofa. Nice tv with international channels. Small safe. The breakfast was nice. Comfortable. Staff was very friendly and convenient location about 10 min walk to Interlaken West. Bathtub had curtains - not a deal breaker but had 2 sinks. Wish it included a mini fridge but not a dealbreaker. I would come back here again.

8.0 / 10.0

Good breakfast, clean property and nice hotel

5.0 / 10.0

This is an excellent property to stay with family. In the heart of the city connecting both interlaken OST and West. Staffs were extreamly cooperative and liked the room size and the amenities in the hotel. Had an wonderful experience in breakfast as the staffs in restaurant were very warm and welcoming and ensure the guests goes out with a smile

8.0 / 10.0

yes

10.0 / 10.0

Great stay!

4.0 / 10.0

Overall it’s fine, just wish we have a fridge in the room.

4.0 / 10.0

Staff were excellent and the location was really good, but the room (particularly the bathroom) were well below what was expected.

5.0 / 10.0

Good location and modern design hotel

8.0 / 10.0

nothing

5.0 / 10.0

It was a great hotel. Amazing location and service. The breakfast has a lot of options.

5.0 / 10.0

The hotel is right by the bus stop Jungfraustrasse, you can easily walk to Interlaken West train station—superb convenient. Tbh we booked this hotel last minute so it may be expensive, but the staff were really friendly and helpful. The hotel room only had triple type J sockets, and none of my adapters fit! Fortunately, the staff quickly brought us adaptors, which was awesome.

2.0 / 10.0

Rooms were ok but worst part was the ac was not working in the room. I asked the front desk and they said it was what it is. It was so pricy and we expect some decent service. Such a waste if money… my family could not sleep in hot weather..

8.0 / 10.0

The location is great. Just a few steps to COOP. It will be more satisfactory if the breakfast food choice improves.

8.0 / 10.0

Easy access, friendly reception with a modern design area. The room is spacious!

10.0 / 10.0

Check-in was easy, and the staff were friendly and accommodating. Although the rooms were warm due to the heat wave, the fan they provided made a big difference.

6.0 / 10.0

I love to give more stars but I don’t like night staff his name is Anis he is very rude I told him I want higher floor he said this the highest one 2nd we are traveling with our friends the other guy gave the on 4th floor I request he no 2nd floor is highest one so rude bad service A/C was not working cleaning lady was bad so I gave it to 3 star

2.0 / 10.0

The Worst Hotel Experience We’ve Ever Had We were a group of four couples, each paying over $1,600 for a three-night stay—and it was an absolute disaster. The rooms were in terrible condition, and none of them had functioning air conditioning. Sleeping was nearly impossible due to the heat and discomfort. Even if this place is offered for free, do yourself a favor and avoid it. Truly a horrible experience from start to finish.

5.0 / 10.0

A great location for walking around the city, neighborhoods, river, etc.

8.0 / 10.0

Nice quiet room. Good breakfast

2.0 / 10.0

We arrived at the property and right at the onset had issues with Parking only to find our hotel had failed air-conditioning We were relocated to the only room left that had the wrong size bed, and mould in the bathroom Manager never even considered reaching out to us, even though we reached out to them multiple times. I would not stay at this hotel, nor Recommended to anyone.

10.0 / 10.0

Perfect location for food and shopping. Staff very friendly and helpful. Rooms clean and well kept. AC was great during a heat wave in Europe.

10.0 / 10.0

This is our second time staying at this hotel. This time is a beginning of summer. We all love it except the AC. It is centralized but you can’t lower it or control the room temperature. Nonetheless, the location of this property is excellent and the staff were very welcoming and very nice. The breakfast buffet is amazing.The family room was big enough for 4 of us. The pillows are so soft and flat :( You would need to ask for extra pillows which they are willing to give us that so our stay was more comfortable!

10.0 / 10.0

The best!!

10.0 / 10.0

Very nice hotel and conveniently located. The rooms with balconies are nice but smoking is permitted on them so if your neighbor smokes, it comes right into your room.

10.0 / 10.0

Lovely central hotel, beautiful balcony room with fantastic views .... would 100% recommend 👌

10.0 / 10.0

Good place just next to bus stop and easy commute and located centrally.

10.0 / 10.0

Very Good ppace to live... very near to train station

10.0 / 10.0

The Hey Hotel exceeded our expectations! The hotel is only a short walk from the Interlaken West train station, close to shopping, and food. The staff were lovely! The breakfast staff were so nice to our three kids and the housekeeping staff went out of their way to arrange their toys in a fun way around our room which the kids LOVED! I would recommend this hotel to everyone and would stay here again!

6.0 / 10.0

far away from a 4 star hotel. A/C produced no cold air but a terrible noise, we had to shut it off to be able to sleep. bed had lighting only on one side, bathroom didn't have shelf or place to put anything, breakfast was very good.

8.0 / 10.0

The air conditioning in the rooms won't work until May, according to hotel policy. It feels hot. They moved us from the 5th floor to the 1st floor, and they had to provide us with a fan, which still wasn't enough. What I disliked most was that this hotel policy wasn't communicated to us when we made our reservation.

10.0 / 10.0

The hotel family room was very spacious and clean. The staffs are friendly and welcoming . Great area and close to attractions.

5.0 / 10.0

Highly Recommended!

10.0 / 10.0

So lovely! Beautiful hotel and surrounding area. Friendly staff!

10.0 / 10.0

Great staff and well kept property

4.0 / 10.0

Great place innovated building and amenities. Ordered a romm for 2 adults and a baby but they requested additional 10 CHF for the bed for some reason.

10.0 / 10.0

Exelent

5.0 / 10.0

Wonderful hotel. Perfect location. Huge room. Comfortable beds. Great breakfast served in a beautiful room. Reasonable price.

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