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The Cole

Top rated by guests

Outdoor pool

Living area

Outdoor pool

Exterior

Interior entrance

8.2Excellent

(336 Ratings)

"Great place to stay for the weekend."

Ernesto

Don't miss out! Price and availability may change

8.2 / 10.0

Excellent(336 Ratings)

Apartment hotel in Palm Springs, CA

2 guests · 1 bedroom · 1 bath

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this apartment hotel

Aparthotel with an outdoor pool, near San Jacinto Mountains
Along with an outdoor pool, this smoke-free aparthotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a hot tub, self parking, and concierge services.
Each apartment provides a coffee/tea maker and a dining table, plus a pillowtop bed and a flat-screen TV with digital channels. A hair dryer, a safe, and an iron/ironing board are among the other amenities that guests will find. Housekeeping is available on request.
The Cole offers 30 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 40-inch flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
An outdoor pool and a hot tub are on site.

Amenities at The Cole

Restaurant

Map of Palm Springs, CA

city location on map

Nearby attractions

Palm Springs Aerial Tramway

The Living Desert Zoo and Gardens

Palm Springs Air Museum

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

8.2Excellent

(336 Ratings)

"Great place to stay for the weekend."

Ernesto

Don't miss out! Price and availability may change

$$$$

8.2 / 10.0

Excellent(336 Ratings)

Apartment hotel in Palm Springs, CA

2 guests · 1 bedroom · 1 bath

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Palm Springs, CA

city location on map

Nearby attractions

Palm Springs Aerial Tramway

The Living Desert Zoo and Gardens

Palm Springs Air Museum

Available Rooms

About this apartment hotel

Aparthotel with an outdoor pool, near San Jacinto Mountains
Along with an outdoor pool, this smoke-free aparthotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a hot tub, self parking, and concierge services.
Each apartment provides a coffee/tea maker and a dining table, plus a pillowtop bed and a flat-screen TV with digital channels. A hair dryer, a safe, and an iron/ironing board are among the other amenities that guests will find. Housekeeping is available on request.
The Cole offers 30 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 40-inch flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
An outdoor pool and a hot tub are on site.

Amenities

Restaurant

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

8.2 / 10.0

Excellent(336 Ratings)

4.0 / 10.0

Check in was easy and efficient. Air conditioner is set quite high and was hard to read. Pool area was really nice especially with the bar/restaurant out there.

5.0 / 10.0

The staff “Damien “ was very accommodating.The Best part was the French Restaurant called “Freddie’s “. This was Excellent and loved how it was right on property. Loved it.

5.0 / 10.0

Nice big room, property in great shape

5.0 / 10.0

Friendly and responsive staff and great hot tub. Clean and updated room.

4.0 / 10.0

Size of room was great. Windows on both sides of room. Styling very nice.

5.0 / 10.0

The Cole is always a great stay. Clean and with good amenities.

1.0 / 10.0

super loud AC, loud fridge, smelly room, terrible bedding material （not breathable at all), self service checkin but the no one answered the phone if you need anything. The worst hotel ever for this price range.

10.0 / 10.0

Great place to stay for the weekend.

3.0 / 10.0

The physical room was kinda cool with a modernist vibe but the keyless doors were annoying as it almost always took more than one attempt to key in the code. Figuring out how to get into the hotel upon arrival is a challenge. I’ll try not to spoil the adventure for you but you’ll see the Cole sign and then just a restaraunt with no apparent access to the facility. The parking area is in the rear of the hotel but you can’t access the place from there either unless you have your door code. Theres only one parking space in the front which is not obvious when you drive by trying to figure out where the the front door is located. Prior to arrival, you’ll receive a barrage of emails and texts which will attempt to get you to fill out a lengthy electronic check-in, including a scan of your ID and info about all people staying in the room… if it works. If you can’t or choose not to complete it, you will need to find the guy onsite… who isn’t there after hours. Oh, and the floors are thin. If you’re on the ground floor, be aware you will get to hear every noise from upstairs. The hotel knows this because there is a white noise machine in the room along with ear plugs. All in all, if was not a very comfortable stay and the fact that we had to endure the all night noise from upstairs made it downright unpleasant at times. Would I stay there again? Unlikely.

6.0 / 10.0

some guest very noisy , loud music late night

1.0 / 10.0

I was traveling for business. Upon entering the room there was a very strong bleach smell. I left and returned hours later and it remained. I advised the off site manager by text that I was leaving and could not stay the night. I had booked two rooms. Both my colleague and i left the premises without spending the night.

10.0 / 10.0

My third time always enjoy

5.0 / 10.0

Room was great, very clean and smelled good. Pool was great, we really enjoyed our time here.

10.0 / 10.0

For the price of the rooms this hotel hit the spot. Good location, clean, and easy check in/out process.

10.0 / 10.0

Everything was done via digital platforms, no physical keys, just a code that I had to use on smart locks around the property. Even though there's no official front desk, the support was quick when I had questions via text that solved my issues. The bed was medium firm, which I appreciated though if you like a fluffy mattress, this wasn't it. Overall, it's clear owners care for this property and everything was clean and functional. I didn't get to use the pool, but it looked good and I saw a pool cleaner in the morning when I was checking out. For those unfamiliar with Palm Springs, this property is far from downtown so not walkable to shops and such. With that said, the value of the room, overall property, and price point is great if you don't mind a 10 min drive south along the main drag to where "everything" is.

8.0 / 10.0

We understand we stayed during the shoulder season, but we were surprised to find no ice available in the ice machine; and never could find staff at the bar to assist. That said, the staff communicated well via text, which we appreciated. The room was clean, but there was a faint smell of cigarette smoke. At first, I wasn’t sure, but once I got home, I realized everything had absorbed that faint smoke odor. However, all in all, the stay was good. The price point was great, the room was clean and spacious, the pool was lovely, and the TV system was nice. We had everything we needed, and the staff was responsive via text. **A few suggestions for improvement:** * Address the lingering smoke smell in Room 207 * Staff the bar, especially for basic needs like ice * Improve the water pressure and/or shower head

3.0 / 10.0

It was just average. Nothing special about it. I never had contact with anyone who worked there. They just weren't there. It was all through your phone, which I hated. The bed was okay, but I kept hitting my shin on the corner of the wood frame because it stuck out farther than the mattress. Lots of things were just a little bit broken.

4.0 / 10.0

Good and very clean hotel. Comfortable. Good pool and with lots of chairs and loungers and the music they play is great. The ONLY thing is the AC unit is really loud. But they do provide ear plugs

4.0 / 10.0

Great stay but can be loud as our room was next to the parking gate so it would slam loud and we would feel it in the room

4.0 / 10.0

Overall was a comfortable stay. A bit further out of downtown Palm Springs. Nice towels and toiletries. Check in a bit awkward, as mostly on-line.

6.0 / 10.0

charge for parking no shade in pool area

10.0 / 10.0

It was very clean, loved the pool. We had a great time

10.0 / 10.0

Cassie was responsible and sweet. Met Freddie and bummed my friends had reservations for restaurants for my whole stay, but next time for sure. The room was in good order and clean...and beautifully decorated!!! Just lovely! Everything worked (AC, shower, TVs, etc). Great great! Please though put more tape on the light fixure near the window, the lamp and shade are too pretty to be all droopy! Thanks again!

5.0 / 10.0

Excellent

10.0 / 10.0

Good room space. Comfortable bed. Good shower pressure with plenty of hot water.

10.0 / 10.0

The hotel was very clean and the staff was very friendly.

10.0 / 10.0

Perfect ubication, parking accessible, quiet i love it 😀 10/10 *****

10.0 / 10.0

I love the retro vibe

8.0 / 10.0

The king suit was spacious and clean with a comfortable bed. Temperature of the salt water pool and spa were excellent. The pool tiles need to be cleaned.

2.0 / 10.0

I found the hotel listing and confirmed a reservation roughly an hour before check-in time which was at 4:00 pm. We arrived at 4:15pm and found a kind woman who informed us that we didn't have a reservation because it wasn't in the system. After locating our reservation in a different system, she sent the check in process to my phone via text, where I was prompted to use what was effectively a self check-in system. In that system, I then had to return to my truck to get the license plate number for the paid parking. When I voiced my frustration with the system, I was kindly met with "everyone else had this done at 9am". We got to the room which was still being cleaned for another half hour. For our wait, we were given a couple complimentary glasses of wine. We entered the room and found an odd space that was missing towel racks, hand soap, a second kurig coffee pod, and the ability to close the blinds fully. We went to the pool and grabbed a drink from the bar, and instantly noted a comedy of errors. There's so much potential with this hotel, so it's tough to see this covid era system in place that genuinely doesn't need to exist.

5.0 / 10.0

Everything from start to finish was perfect. Check in was very efficient and easy. All staff members were friendly, professional, and welcoming. Excellent!

8.0 / 10.0

The shower was amazing. The area was pretty quiet and with the exception of when I had to go to my event I was able to walk everywhere

5.0 / 10.0

Staff was excellent. Room was clean and cute retro vibe

5.0 / 10.0

Rooms are furnished retro style. Everything was clean and updated...in a retro kind of way. Management was friendly and helpful. Would definitely stay again.

10.0 / 10.0

The Cole was a hidden gem on our recent Palm Springs trip. We chose it because it was far more affordable than staying in the downtown area, but it still had that downtown boutique charm. It was clean, quiet, the pool area was nice, and we great customer service from Damien the manager whenever we needed anything. The drive to the downtown area was just minutes. I'm very glad we chose to stay at The Cole!

10.0 / 10.0

We loved staying here! Damien was very helpful with checking in and making sure we had everything we needed. Super cool layout and great view of the mountains. Will for sure be our go to place when we go to Palm Springs!

3.0 / 10.0

The property was nice and clean but the ac unit made a lot of noise. I requested check in early for a fee and the approved it but then they said I couldn’t check in early so I asked for a refund for that fee and they said they didn’t offered refunds for early check in requests

10.0 / 10.0

Very cute and clean room with excellent communication from staff.

4.0 / 10.0

It does not clearly mention that this hotel is lobby-less, means everything is online and you receive the entrance code by text message. But just in case, if you have an international phone on you, you will probably not able to get the message which includes your key number to access to your room. There is no security at any time and at night you are on your own. Its is not hard to access the hotel area, if something happens, someone follows you. Like I said you are on your own. Hotel is generally low maintenance, they did something good in the beginning and than left it to by itself. Walls are extremely thin, I woke up to next doors shower sound at 7 a.m. Sunday morning, you hear every single detail. That is why they leave you a soft earplug, actually two... so you can have a nice sleep. Which is unfortunate that the time I woke up to next doors shower sound, I already had my earplugs on...

3.0 / 10.0

Stayed for a business trip to Palm Springs. It's a cute motel conversion, with clean, spacious rooms, comfy beds, and a great shower. Unfortunately, the experience of staying was let down by the hotel's system for managing guests on site and the check-in/out process. There is no one at reception between 8 PM and 8 AM, which is pretty ridiculous, and if you are like me and trying to check in or out in this window, you have to do everything online. That wouldn't be a problem, but I had booked several rooms for colleagues, so I ended up having to call the hotel to get everyone sent check-in links, then had to do the online check-in and while it only took 10-15 minutes to deal with, I was in Palm Springs on a really challenging work project, and taking that time out of my day just added to my stress. Since I had to leave the hotel before 8 AM, I needed to do online checkout, and the link they sent didn't work, so I had to text with the hotel about it, again taking time out of my busy day. I also asked for a receipt, which never came. Hotel charges $15 for parking, which is essentially a cramped, exposed space along the street-- pretty insulting to have to pay for that on top of the room charge, as my car may as well have been parked on the street. I also wonder what would have happened if I ran into an issue trying to get into my room with the code provided, with no one on site to support. I stay at a hotel for convenience for business, and The Cole did not deliver.

FAQs

Is parking included with this apartment hotel?

Parking is not specified as an available amenity at The Cole. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment hotel?

We didn’t find pool listed as an amenity for this apartment hotel. It may be worth double checking if a pool is important for your stay.

Is The Cole pet friendly?

Unfortunately, this apartment hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at The Cole?

We found 1 amenities for this rental. This includes , and restaurant.

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