"Kevin at the front desk was very helpful and gave me a warm welcome. The location is close to everything the buidling is well maintained and they also have an elevator! I'm not why their website said ..."
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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About this townhouse rental
While you're here, you can enjoy all the comforts of home and more, including a rainfall showerhead and free WiFi, as well as a flat-screen TV and a bidet. Other amenities include a memory foam bed, towels, an electric kettle, and a desk.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.
Service feeThis helps Hotels.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Hotels.com
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Top rated by guests
8.4Excellent
(1,004 Ratings)
"Kevin at the front desk was very helpful and gave me a warm welcome. The location is close to everything the buidling is well maintained and they also have an elevator! I'm not why their website said ..."
While you're here, you can enjoy all the comforts of home and more, including a rainfall showerhead and free WiFi, as well as a flat-screen TV and a bidet. Other amenities include a memory foam bed, towels, an electric kettle, and a desk.
Amenities
Air conditioner
Internet / Wifi
Balcony or Patio
TV
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.
Service feeThis helps Hotels.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Hotels.com
Ratings and reviews
8.4 / 10.0
Excellent(1,004 Ratings)
4.0 / 10.0
The price stipulated upon booking, wasn't the same at my arrival, I believe they should specify if there's a price increase
5.0 / 10.0
.
5.0 / 10.0
Yes very comfortable bed
5.0 / 10.0
Staff friendly Place clean location excellent
5.0 / 10.0
Location is near points of interst And the staff are very helpful
5.0 / 10.0
This is my second time to stay with Excellence Suite. Everything was great! Helpful staff and great location!
5.0 / 10.0
The room was very clean. The staff was very attentive. The beds were a little lower than we're used to but comfortable. Our room had a sauna. Very nice.
5.0 / 10.0
Great location, big apartment, wonderful condition.
1.0 / 10.0
What a disappointment. This place is not a real hotel, just a couple of rooms in an old building. There’s no elevator all the way up, so get ready to carry your luggage through narrow stairs. When we got to our room, the pillows smelled like ginger, probably from the previous guest’s breath — truly unpleasant.
The room doesn’t match the pictures online at all. Light came through a window early in the morning, so forget about sleeping in. There’s even a 40 cm ramp to get to the washroom — uncomfortable and poorly designed.
Since this isn’t an actual hotel, don’t expect anyone to be there if you arrive early, late, or need anything during your stay. They make sure to charge you the full amount as soon as you arrive, and after that, you’re on your own.
For the price they charge, this is a complete ripoff. I understand Rome can be expensive, but this place feels like a scam. Spend your money somewhere else — there are plenty of real hotels in Rome that actually deliver what they promise.
5.0 / 10.0
Near shops and walking distance to a few landmarks
5.0 / 10.0
We really enjoyed staying in this place aside the customer service was indeed excellent and very accomodating!
The rooms was very cleaned feels like 5stars hotel. And also
my daughter loved the free breakfast in the room different breads and snacks. ❤️
I would definetely recommend this place to all future cruiser or turist to stay in this place.
4.0 / 10.0
The room was interesting with a Ferrari driver’s suit right above the bed. The walls were thin and we could hear our neighbors’ entire conversations. Overall though the staff was friendly and helpful and the room served its purpose.
5.0 / 10.0
The location was so convenient to restaurants, shopping and buses and cabs.
The hotel was cute. The room was very unique, different decor than our friends room. My husband said the bed was too hard but I thought it was fine.
2.0 / 10.0
We spent four nights at this hotel, and unfortunately, it was not one of our best experiences. Our room was located right next to the reception area, which turned out to be a major issue. After 6 PM, when the reception was closed, many guests mistakenly tried to enter our room, thinking it was the reception desk due to poor signage. This happened multiple times in the evening and was quite disturbing.
In addition, the room was very noisy. We could clearly hear all the conversations and movements of other guests walking through the hotel until late at night, which made it difficult to fall asleep. We also believe our room was located next to a utility or housekeeping room, as we frequently heard the sound of a washing machine running – again, not ideal when you're trying to rest.
Another issue was cleanliness. We noticed some small insects in the room, possibly ants, and unfortunately, the towels and bed linen had a strong smell of cooked or fried food. Overall, the cleanliness was not up to our expectations.
On a positive note, the air conditioning worked well, and the hotel is in a convenient location for accessing tourist attractions.
4.0 / 10.0
Renovated room, for Europe decent size. Location near train station and metro.
5.0 / 10.0
Good location and room had everything I needed. Lovely balcony in the room as well. Would highly recommend.
5.0 / 10.0
All the above. Excellence too notch.
1.0 / 10.0
Bad information ended in missing the train to napoli. Worst bed i ever slept inn. Arrived late as informed waiting 30 minuts for room
5.0 / 10.0
We had a trouble free and nice stay at this place. The check-in process was smooth and the service was top notch
5.0 / 10.0
This was a great place to stay in Rome. The location was fantastic. Close to a metro stop, and to Fontana di Trevi and Piazza della Spagna. Plus there were plently of places to eat in the area. The room was big and airy. We had a great little terrace that we enjoyed using nightly.
My only critiscm would be its on the fourth floor. There is an elevator but only to the 3rd floor, so you will have to carry your bags up and down almost 2 full US flights of steps.
Other than that I would highly recommend.
10.0 / 10.0
Kevin at the front desk was very helpful and gave me a warm welcome. The location is close to everything the buidling is well maintained and they also have an elevator! I'm not why their website said different.
6.0 / 10.0
Overall the hotel is very clean, closely located to the Metro. However, we were travelling with our two boys so we had bunk beds. On the last night we were there the whole mattress and the safety railing of the top bunk slid off while our 9 year old was sleeping in it. Luckily he was ok but it needs to be safer.
10.0 / 10.0
Perfect for our night in Rome
4.0 / 10.0
There were a lot of things, such as dust and particles in the bed and all over. Upon arrival, they didn't have a room, so the receptionist called the owner, and the owner really didn't care. Then they wanted to put us in a small 12m2 room with 3 people, while I paid for a suite for 3 people, 3 beds. It was a bad experience of the whole trip we had in Italy.
4.0 / 10.0
What to say... We had 4 rooms here for 1 night and that was more than enough... My friend had a room to herself and had a man banging on her door at 1am and trying to get in her balcony and pounding on the roof. when called the "emergency" number that the hotel provided, they sent a woman with a broom! And they refused to call the police...
8.0 / 10.0
First off the property is not easy to find but that’s more related to Rome’s streets.
We had a room with a large soaking tub which was very nice (water pressure for tub was low). Space was adequate with a nice shower with great water pressure.
The bed was a platform bed and very low to the ground (no where was this mentioned in describing the rooms) my husband and I are both in relatively good shape so this wasn’t an issue for us but it definitely could be for others so be aware.
The location was very walkable to restaurants, shopping and attractions.
10.0 / 10.0
This place was so cute and perfect! We stayed in Rome for 2 nights and would recommend this as a great, cheap, and convenient place to stay! So close and walkable to everything.
5.0 / 10.0
Fantast
8.0 / 10.0
Good
8.0 / 10.0
Closed to Spanish steps and treivi
1.0 / 10.0
Place is hard to find. The reception lady is not friendly at all, she doesn’t know how to greet and smile. The kettle is broken, asked to replace but still not working at all. I really want a coffee or tea at night after a tiring day but no where to ask to replace the kettle. Second night still kettle not replaced
8.0 / 10.0
Location location location/Five minutes walk from
Fontana di Trevi, five minutes walk to Spanish steps.
Located in an area where you get access to all the restaurants, shops, and coffee shops. The best place to enjoy Italian lifestyle. Staff is very friendly and professional. Thank you to the staff at Excellence suite for making our stay enjoyable.
10.0 / 10.0
Very nice
6.0 / 10.0
Nice but not as luxurious as it is in the photo.
10.0 / 10.0
I love it however we were on the fourth floor with no elevator which made it difficult with luggage. I booked this room months ago and I’m not sure how I ended up at the top. Everything else was perfect!
10.0 / 10.0
Excellent location, very close to everything!
8.0 / 10.0
Excellent location, beautiful area with restaurants and high end shopping. Hotel has an interior garden to relax, super clean
10.0 / 10.0
Clean rooms
8.0 / 10.0
Property was close to restaurants and shopping areas. Very walkable!
8.0 / 10.0
Guess house was, walkable to the places we neede d to see, bed was comfortable, internet working well. Kevin who was at the front desk upon checking in was so nice and very helpful, also the cleaning lady Vida. We can use this again when in Rome.
FAQs
Is parking included with this townhouse?
Parking is not specified as an available amenity at Excellence Suite. For more information, we encourage you to contact the property about where to park.
Is there a pool at this townhouse?
We didn’t find pool listed as an amenity for this townhouse. It may be worth double checking if a pool is important for your stay.
Is Excellence Suite pet friendly?
Unfortunately, this townhouse is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Excellence Suite?
We found 4 amenities for this rental. This includes air conditioner, internet / wifi, balcony or patio, and tv.
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