Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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About this townhouse rental
While you're here, you can enjoy all the comforts of home and more, including a rainfall showerhead and free WiFi, as well as a flat-screen TV and a bidet. Other amenities include a memory foam bed, towels, an electric kettle, and a desk.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.
While you're here, you can enjoy all the comforts of home and more, including a rainfall showerhead and free WiFi, as well as a flat-screen TV and a bidet. Other amenities include a memory foam bed, towels, an electric kettle, and a desk.
Amenities
Air conditioner
Internet / Wifi
Balcony or Patio
TV
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.
Service feeThis helps Expedia provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Expedia
Ratings and reviews
8.4 / 10.0
Excellent(1,036 Ratings)
5.0 / 10.0
Nice room. Classical decor, warm and quiet.
4.0 / 10.0
Nice room with a small modern elevator that takes you above the roof tops of Rome. Great location, near the Spanish steps (be careful of pick pockets), the room deco is not for everyone. Helpful staff.
staff
5.0 / 10.0
The name of the site says it all. Excellence. Awesome service, clean and very presentable room, comfy bed. Room was serviced daily which seems to be becoming more ususual these days. A comfortable walk to most tourist attractions. Would happily stay here again.
4.0 / 10.0
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5.0 / 10.0
I had a great experience staying at this hotel in Rome. The room was comfortable and clean, and everything was well organized. I arrived late at night after the reception had already closed and hadn’t completed my check-in payment yet, but the staff was incredibly kind and helpful. They answered me on WhatsApp right away and made sure I wasn’t left outside, which I truly appreciate. I was able to rest well and complete the payment the next day without any issues. The staff was always attentive and polite, and this made my stay even better. I would definitely recommend this place and stay here again!!
5.0 / 10.0
Check in was easy. Didn’t need reception for anything else. We had room 401, lift up to 3rd floor then two flights of stairs but manageable. Room was small but enough room for two people, bathroom was really big with decent shower. Nice comfy double bed. Added bonus was a small veranda over looking gardens below. Great location, Spanish steps and Trevi fountain within a 10 minute walk. Overall a great place to stay at a great price.
4.0 / 10.0
The price stipulated upon booking, wasn't the same at my arrival, I believe they should specify if there's a price increase
5.0 / 10.0
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5.0 / 10.0
Yes very comfortable bed
5.0 / 10.0
Staff friendly Place clean location excellent
5.0 / 10.0
Location is near points of interst And the staff are very helpful
5.0 / 10.0
This is my second time to stay with Excellence Suite. Everything was great! Helpful staff and great location!
5.0 / 10.0
The room was very clean. The staff was very attentive. The beds were a little lower than we're used to but comfortable. Our room had a sauna. Very nice.
5.0 / 10.0
Great location, big apartment, wonderful condition.
1.0 / 10.0
What a disappointment. This place is not a real hotel, just a couple of rooms in an old building. There’s no elevator all the way up, so get ready to carry your luggage through narrow stairs. When we got to our room, the pillows smelled like ginger, probably from the previous guest’s breath — truly unpleasant.
The room doesn’t match the pictures online at all. Light came through a window early in the morning, so forget about sleeping in. There’s even a 40 cm ramp to get to the washroom — uncomfortable and poorly designed.
Since this isn’t an actual hotel, don’t expect anyone to be there if you arrive early, late, or need anything during your stay. They make sure to charge you the full amount as soon as you arrive, and after that, you’re on your own.
For the price they charge, this is a complete ripoff. I understand Rome can be expensive, but this place feels like a scam. Spend your money somewhere else — there are plenty of real hotels in Rome that actually deliver what they promise.
5.0 / 10.0
Near shops and walking distance to a few landmarks
5.0 / 10.0
We really enjoyed staying in this place aside the customer service was indeed excellent and very accomodating!
The rooms was very cleaned feels like 5stars hotel. And also
my daughter loved the free breakfast in the room different breads and snacks. ❤️
I would definetely recommend this place to all future cruiser or turist to stay in this place.
4.0 / 10.0
The room was interesting with a Ferrari driver’s suit right above the bed. The walls were thin and we could hear our neighbors’ entire conversations. Overall though the staff was friendly and helpful and the room served its purpose.
5.0 / 10.0
The location was so convenient to restaurants, shopping and buses and cabs.
The hotel was cute. The room was very unique, different decor than our friends room. My husband said the bed was too hard but I thought it was fine.
2.0 / 10.0
We spent four nights at this hotel, and unfortunately, it was not one of our best experiences. Our room was located right next to the reception area, which turned out to be a major issue. After 6 PM, when the reception was closed, many guests mistakenly tried to enter our room, thinking it was the reception desk due to poor signage. This happened multiple times in the evening and was quite disturbing.
In addition, the room was very noisy. We could clearly hear all the conversations and movements of other guests walking through the hotel until late at night, which made it difficult to fall asleep. We also believe our room was located next to a utility or housekeeping room, as we frequently heard the sound of a washing machine running – again, not ideal when you're trying to rest.
Another issue was cleanliness. We noticed some small insects in the room, possibly ants, and unfortunately, the towels and bed linen had a strong smell of cooked or fried food. Overall, the cleanliness was not up to our expectations.
On a positive note, the air conditioning worked well, and the hotel is in a convenient location for accessing tourist attractions.
10.0 / 10.0
Absolutely great location had a very good stay, a bit of street noise but overall a great experience.
4.0 / 10.0
Renovated room, for Europe decent size. Location near train station and metro.
5.0 / 10.0
Good location and room had everything I needed. Lovely balcony in the room as well. Would highly recommend.
8.0 / 10.0
Convenient location, subway nearby. Have elevator. The only drawback is only one set of keys for the room. Keys are metal keys not cards
5.0 / 10.0
All the above. Excellence too notch.
10.0 / 10.0
We loved the area
Was close to everything
Dining out, attractions
The hotel was super clean
Friendly.Also had theme rooms
Was great
Mark and Lori😊
10.0 / 10.0
The location is amazing. The property is very comfortable and unique!!
10.0 / 10.0
Staff very friendly and helpful. Clean. Good air conditioning. Close to everything including train and food.
10.0 / 10.0
I had an excellent experience with the staff at this hotel. Kevin was helpful and went above and beyond to provide great customer service. I actually canceled a booking I had at another hotel and chose to stay here again after returning from my trip because Kevin's professionalism and warmth impressed me so much. It's rare to find such genuine care and attention, and I really appreciate it. I will definitely continue to book here in the future and highly recommend this hotel to others.
10.0 / 10.0
Our room was very clean and conveniently located near transit, with many tourist spots within walking distance. The customer service was excellent—Kevin was especially awesome, which is why I decided to book this hotel again.
1.0 / 10.0
Bad information ended in missing the train to napoli. Worst bed i ever slept inn. Arrived late as informed waiting 30 minuts for room
8.0 / 10.0
Ive been fo Rome many times, all hotels have fhere own uniqueness to them. This was a very cute small hotel but somewhat modern as they could make it in an old building
10.0 / 10.0
A bit of a walk from the train station, walkable to key areas of the city. Room very clean and updated with friendly staff!
5.0 / 10.0
We had a trouble free and nice stay at this place. The check-in process was smooth and the service was top notch
2.0 / 10.0
The shower flooded and they didn’t fix it. It was full of mold growing on the walls and the soap dispenser in the shower. It was disgusting standing in the dirty water.
10.0 / 10.0
Great affordable stay
2.0 / 10.0
Booked online. Looked at the pictures it said "Hotel" but it was a private home acting as a hotel. There was a front desk only from 9-5 pm. We arrived approx. 45 min. before she was due to go home. The young lady at the front desk, Andrea. Very unfriendly and not helpful at all. We got the keys and went upstairs, 2nd floor to see the room. We were in shock of what we have seen. There was a round bed no more than 12 to 15 inches from the floor; no nightstands, nothing to put your luggages on, one plastic chair. NOTHING LIKE THE PICTURE ON THE INTERNET WITH A REGULAR KING SIZE BED, 2 NIGHT STANDS A COAT RACK AND SOME SHELVES & A CHAIR WITH A TABLE. What I described is the 1st image you see on the internet when you look at the room. Actually, it was called a "LUXURY SUITE" !!!. We were in shock; we are an elderly couple 70tish and had to get in and out of a round bed almost on the floor? in order to get out & in the bed we had to crawl in, the was no space on the sides. So, quickly we went down to talk to Andrea about the room and the fact that it was not what we rented. She was very dismissive, unhelpful and said, in a very dry voice that this is what we rented, and she can't do anything about it. I asked her for another chair, and she just said, no I don't have one. I asked her for a luggage rack because on the floor was very hard for me to unpack. Again she just said, this is what you booked. We'd like to put in a complain and ask of our money back. I was a 5 nts nightmare
8.0 / 10.0
Nice hotel. Friendly and helpful staff. The room I had was very small, but comfortable.
Great location with lots of good dining options in the area and an easy walk to the major attractions - Spanish steps, Trevi Fountain, Coliseum etc. Also close to a metro station and a hop-on-hop-off bus stop
2.0 / 10.0
Entrance diffuser smells too strong that causing headaches. Rooms are dirty specially the floor.
Showers and sink are clogging. When you take shower it’s like flooding and all dirty stuff are coming out. Same on the sink. I’m not recommending this property. Please find other place!
10.0 / 10.0
Excellent location. Convenient public transportation.
Fair price.
FAQs
Is parking included with this townhouse?
Parking is not specified as an available amenity at Excellence Suite. For more information, we encourage you to contact the property about where to park.
Is there a pool at this townhouse?
We didn’t find pool listed as an amenity for this townhouse. It may be worth double checking if a pool is important for your stay.
Is Excellence Suite pet friendly?
Unfortunately, this townhouse is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Excellence Suite?
We found 4 amenities for this rental. This includes air conditioner, internet / wifi, balcony or patio, and tv.
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