Fairfield Inn & Suites by Marriott Anderson

Great facility

good

Great

Efficient check in and out. Clean

Property was clean. Rooms in good order no holes in walls in bathrooms.

Great!

Enjoyed the complimentary breakfast and the convenience of shopping and restaurants

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Air conditioner did not work, and there was no mat in a very slick bathtub in the room we had the first night. I told the desk clerk of both issues the in the morning, but no action was taken while we were out of the room for about 8 hours. When I asked the evening clerk why the air conditioner are hadn’t been checked, she initially said she hadn’t been on duty that morning, then almost immediately changed the excuse to maintenance having checked the wrong room. When I requested another room from the evening clerk, she just walked away, came back about 10 minutes later and said the thermostat wasn’t set to cool. That was not the case, as I had checked it before requesting a new room. She just walked away again, and a few minutes later while still standing at the desk, I turned and noticed her at the room door with a replacement thermostat (she’d hadn’t even told even told me that’s what she was going to do). She fiddled with the replacement thermostat and the a/c unit for about 10 minutes then just walked out, even after I told her that it still wasn’t working. I went straight back to the desk, and she seemed surprised that the unit wasn’t working, even though I’d told her that less than two minutes before. When I again asked for a different room and mentioned that I was already late for an event, she got very curt with me and said she was working on it. (It was hard to tell, as not once in this 30-minute ordeal had she ever mentioned what her plan was to resolve the issue)

Close to many things

Hotel was in like new condition, very clean and had a very nice breakfast. Staff was very friendly.

Bed was comfortable. Very clean rooms Great staff at checking in.

The rooms were clean and staff was nice. However the mattress was horrible, probably the worst mattress I ever slept on, I think the floor would have been softer. Also the air conditioner was broke, we called down to ask for a new room & was told they only had a king bed. The next morning we complained again & was told we could have a new room after someone checked out & it was cleaned. After 1 we were finally able to get into a new room, the air worked great, but the mattress still sucks. And the 1st room, the air conditioner was broken & had to have parts ordered…. But never once did they offer to discount our rooms for all of our troubles…. I would never recommend this hotel to anyone.

The hotel only had one working

The property was well maintained, the rooms were clean and neat and the staff was friendly.

The property was ok. The beds were comfortable and the facilities were clean. One of the elevators was out of order and the other one had a bell that was so loud, my husband could hear it inside our room halfway down the hall. The front desk staff was very friendly and helpful. Overall, our overnight stay was fine but I might look for a different location if I'm in the area again.

Was not happy about pool not having any heat to it was ice cold daughter only lasted 5 min and throw up right after getting out of water, there was no waffles lady said been out for about a week she was going to have to make sure management ordered it, last was that i had gift card wasnt able to use it and i get little discount through my job but paid more this week then i did a coulpe of weeks ago didnt understand why it was more?

The woman working the front desk was fantastic! She went above and beyond to ensure a smooth check in!

David, in the front desk, made the stay so much better! He had an incredible customer service! He should get a pay raise!

The front desk staff was unfriendly during check in. We came down to the front desk to ask a question and waited at the desk for over 5 minutes just to find out the front desk staff was outside smoking a cigarette. The bathroom didn't seem clean, the shower floor was disgusting, and the AC unit/heating unit smelled terrible.

It was an quiet and peaceful stay

Great stay, very clean, comfortable bed, pillows are super thin, pool is on the small side but they have one. Breakfast options are great.

We had a wonderful experience here. We're only there for a short time but beds were comfortable, staff was excellent, very clean, and the showers were amazing. .

Clean hotel friendly staff. Mattress uncomfortable

We had a very nice stay and utilized the shuttle to the casino which was very nice.

Comfortable room comfortable bed. Loved if

Very friendly and efficient staff. Room very clean and comfortable. I’ll definitely stay here again. 😊

Our stay was fine.

Cancelled our reservation on March 6 do to a change of travel plans..

Always a beautiful facility, Fairfields are the best choice for low cost rooms with high standards. Clean, crisp rooms with good amenities

Might have been the nicest, cleanest hotel Ive ever stayed in. I know its new-ish but it is well maintained, extra clean, and everyone was both professional and extremely friendly. 5-stars all around.

Great stay however the parking lot was dark no outside lights were working