Clayton Hotel Cardiff

room had the most comfortable bed, had such a great sleep each night! very clean and good selection of refreshments in the room. my favourite hotel i’ve stayed in in cardiff so far. close to the bars, but not too loud as i was on 10th floor.

Room was spotless & staff really polite and helpful. Nice and warm hotel everything you need for a nights stay also great location .

The staff make this a great place!

The room was excellent we had a free upgrade bottle of water times two and two cans of coke in fridge

The shower was really poor and in my room there were some random pair of dirty socks in the corner which didn't feel like It was cleaned properly.

Stayed here befor great location clean and tidy will book here again

Lovely

Having previously stayed at the Clayton in Bristol, I had high expectations for my stay, but unfortunately I was very disappointed. I received a text to say my room was ready and to collect the key from the self-service machine. However, none of the machines were working neither mine nor other guests’ keys would cut so everyone had to queue again to be assisted by reception. Not the best start. After the check-in fiasco, I went up to my room and genuinely felt like I’d been transported out the loft into a 2-star hotel. The room was shabby, dark, and cold. Several furnishings, including the chair and desk, were broken. The air conditioning only blew cold air despite being set above 25°C. The bathroom lighting was extremely poor, with only the mirror light working, and even the hairdryer was snapped in half! Hard to believe this had been missed during checks. To make matters worse, I ordered a sandwich from the late-night room service menu. For £13.50, the tuna mayonnaise sandwich was vile: stale, cheap-quality bread with barely a teaspoon of filling. This was especially disappointing given it took over an hour to arrive. For a 4-star hotel, I expected far better. At £140 per night, this stay was simply not worth the money. I would strongly recommend saving your cash and booking the new Premier Inn opposite, which was only £80.