LHP Hotel Santa Margherita Palace & SPA

Escogimos el destino de Santa Margherita Ligure y el hotel sin saber cual que o cual sería el mejor de la costa de Liguria, pero recomiendo 1000%, Excelente estuvimos 3 noches, el Hotel nuevo, con todas las comodidades, el personal muy amable y servicial, nos fue excelente, todos los servicios, buena ubicación al centro y a la estación de tren. RECOMENDABLE 100% We chose the destination of Santa Margherita Ligure and the hotel without knowing which one would be the best on the Ligurian coast, but I recommend it 1000%! We stayed for 3 nights — the hotel is new, with all the comforts, the staff was very kind and helpful, everything was excellent. All the services were great, and the location is ideal: close to the town center and the train station. HIGHLY RECOMMENDED 100%!

Amazing property, excellent staff and service and an unbeatable location.

Comfortable stay. Close to everything.

Location perfect

The hotel, staff and facilities were all fantastic. The size of our room was great (quite large) and we were looked after wonderfully well. The only negative was the taxi the hotel arranged to take us to Chiavari. The taxi was run down, the driver was 'off hand' and he charged 150 Euro's ...despite us querying the amount. On the way in from the same location we paid 58 Euro's so 'ripped off'

We spent just two nights in the hotel but we will most certainly come back! Great location, good breakfast and a very polite and helpful staff made our stay very enjoyable - indeed!

Hotel reception very rude. Shower dirty. No soap, no efforts to replace the empty soap. Ants in the room. 8$ coffee.

Rude Staff not welcoming at all, upcharging for everything including charging 30Euro for small kids for breakfast and kids not welcome to use pool on property, will not be going back, there were many other nice places did not feel like a 5 star hotel.

Rude Staff not welcoming at all, upcharging for everything including charging 30Euro for small kids for breakfast and kids not welcome to use pool on property, will not be going back, there were many other nice places did not feel like a 5 star hotel.

There are hidden fees such as $30 to use the swimming pool.

There are hidden fees such as $30 to use the swimming pool.

Beautiful hotel- great location! Walking distance to train station and town

Beautiful hotel- great location! Walking distance to train station and town

Lovely hotel in a great location at reasonable rates. Walkable to everything. Would def go back.

Lovely hotel in a great location at reasonable rates. Walkable to everything. Would def go back.

Everyone at the hotel was very friendly and helpful. The room was very nice and comfortable. The bathroom was also big and well appointed. The breakfast buffet was very good. The only negative thing I would say is that we didn't know you needed to pay extra to use the pool 20 Euro per person. They should advertise this more prominently.

Everyone at the hotel was very friendly and helpful. The room was very nice and comfortable. The bathroom was also big and well appointed. The breakfast buffet was very good. The only negative thing I would say is that we didn't know you needed to pay extra to use the pool 20 Euro per person. They should advertise this more prominently.

The property was lovely. The staff was exceptional. They allowed us to check in a bit early and stored our luggage until we got back from lunch. Then they personally escorted us to our room . We did not partake of the breakfast. It cost 30 euro per person and we thought that was a bit pricey for the amount of food that we eat for breakfast. We walked two blocks and had a great breakfast for about 15 euro instead of 60 euro. We stayed in the newer part of the hotel in the back. Very modern rooms, white, bright but small.

The property was lovely. The staff was exceptional. They allowed us to check in a bit early and stored our luggage until we got back from lunch. Then they personally escorted us to our room . We did not partake of the breakfast. It cost 30 euro per person and we thought that was a bit pricey for the amount of food that we eat for breakfast. We walked two blocks and had a great breakfast for about 15 euro instead of 60 euro. We stayed in the newer part of the hotel in the back. Very modern rooms, white, bright but small.

Most likely worst hotel experience. During check in the reception forgot to scan the passport and we had to deliver 2 times in the middle of the night passport. The guy had extremely bad attitude. I asked what is his name and he refused to tell me. After I asked is that the service that should be in 5 star hotel. He blaned that they were understaffed and no apology. Room was in different building and the alley seriously looked very poor. Other cons: No free water, Room was dirty (not like it bothered but worth a mention as the overal experience was bad) Alot of hidden fees, if the called a taxi they charges 35€ by just calling. Friend ordered double portion lasagne from room service total 66€ from normal big portion. The 5 star is a joke, avoid

Most likely worst hotel experience. During check in the reception forgot to scan the passport and we had to deliver 2 times in the middle of the night passport. The guy had extremely bad attitude. I asked what is his name and he refused to tell me. After I asked is that the service that should be in 5 star hotel. He blaned that they were understaffed and no apology. Room was in different building and the alley seriously looked very poor. Other cons: No free water, Room was dirty (not like it bothered but worth a mention as the overal experience was bad) Alot of hidden fees, if the called a taxi they charges 35€ by just calling. Friend ordered double portion lasagne from room service total 66€ from normal big portion. The 5 star is a joke, avoid

Small rooms, no coffee machine in the room. Over priced for what it is.

Small rooms, no coffee machine in the room. Over priced for what it is.

Booked 3 suites for 3 nights TERRIBLE TERRIBLE, This hotel use to be my favourite location wise and service. This stay was basically the front desk staff trying to make everything hectic and unpleasant. Housekeeping was filthy, leaving cleaning items in the room , not changing the bedding which had a tanning oil stain. Towels smelt like it was washed in a kitchen. Unbleached, with spots on the corners. In addition they had us pay for parking for 6 hours although the duty manager informed me a day earlier that he won't charge as I am a regular resident. At check out I was served with a rude, disrespectful bigot that made it her duty to override the managers decision as she wanted to charge me initially until the duty manager waived it. As he wasnt available on check out she kept ranting and raised her voice infront of the people checking in which shocked the prospective residents and said " you signed a contract at check in , if you dont know how to read that your problem, you can afford it so pay it. Which Is true i did sign out of good faith as this wasn't my first time staying at this hotel. All in all , this hotel needs to train those new staff members the real meaning of hospitality. Continuing this manner will definitely ruin the hotels reputation as word of mouth and reviews are what intices booking a particular hotel, and myself and all my friends and family will surely not recommend this hotel to anyone.

Booked 3 suites for 3 nights TERRIBLE TERRIBLE, This hotel use to be my favourite location wise and service. This stay was basically the front desk staff trying to make everything hectic and unpleasant. Housekeeping was filthy, leaving cleaning items in the room , not changing the bedding which had a tanning oil stain. Towels smelt like it was washed in a kitchen. Unbleached, with spots on the corners. In addition they had us pay for parking for 6 hours although the duty manager informed me a day earlier that he won't charge as I am a regular resident. At check out I was served with a rude, disrespectful bigot that made it her duty to override the managers decision as she wanted to charge me initially until the duty manager waived it. As he wasnt available on check out she kept ranting and raised her voice infront of the people checking in which shocked the prospective residents and said " you signed a contract at check in , if you dont know how to read that your problem, you can afford it so pay it. Which Is true i did sign out of good faith as this wasn't my first time staying at this hotel. All in all , this hotel needs to train those new staff members the real meaning of hospitality. Continuing this manner will definitely ruin the hotels reputation as word of mouth and reviews are what intices booking a particular hotel, and myself and all my friends and family will surely not recommend this hotel to anyone.

Very nice building and room

Very nice building and room

Great location, excellent staff and comfortable rooms.

Great location, excellent staff and comfortable rooms.

Thank you for a wonderful stay

Thank you for a wonderful stay

The hotel is walkable from the train station The staff was very friendly The room was very clean and bed was very comfortable. The hotel is in walkable to many restaurants and to the ferry landing. The morning buffet was very good with plenty of options. I would stay here again