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About this hotel
Along with a restaurant, this hotel has 2 bars/lounges and a steam room. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a 24-hour front desk, and wedding services are onsite. Housekeeping is available on request. Botleigh Grange Hotel & Spa offers 60 accommodations with hair dryers and complimentary toiletries. 41-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs. Housekeeping is offered on request and irons/ironing boards can be requested. Recreational amenities at the hotel include a steam room.
Along with a restaurant, this hotel has 2 bars/lounges and a steam room. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a 24-hour front desk, and wedding services are onsite. Housekeeping is available on request. Botleigh Grange Hotel & Spa offers 60 accommodations with hair dryers and complimentary toiletries. 41-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs. Housekeeping is offered on request and irons/ironing boards can be requested. Recreational amenities at the hotel include a steam room.
Amenities
Restaurant
Non-smoking
Bar
Spa
Balcony/Terrace
WiFi/Internet
Garden
Kettle
Bathtub
Ironing facilities
Free toiletries
Towels
Desk
Hairdryer
Ratings and reviews
8.2 / 10.0
Excellent(398 Ratings)
4.0 / 10.0
Solo traveller on business with this being the 4th different hotel in a week. Nice warm welcome and friendly staff. Had an executive double which was spacious and the bed was very comfy. It’s an old hotel with wood panelling in the bar and restaurant which tells you the type of character property this is. Stayed on a £40 half board rate which gave me £25 food & drink allowance for dinner… this is a bit rubbish as the cheapest main was £19 and a pint was £6 so that was the allocation gone. They obviously make money on the starters and dessert's but this is wrong in my opinion, I understand there are supplements with most of these deals but at least give a guests a choice of 2 or 3 courses so they at least have a feeling of value. I had fish and chips and it was Ok, not brilliant which makes me feel like I’ve been taken advantage of. Would I stay here again, probably not but for a business stopover close to my first meeting, it was fine.
2.0 / 10.0
Spa is no longer in use, but I was not informed of this before my visit. No information confirming this on their website, socials, or 3rd party booking sites.
4.0 / 10.0
Clean and nice room, friendly staff great breakfast
4.0 / 10.0
Afternoon tea lovely. Rooms clean & very spacious but in need of a decor upgrade. Pool nice and warm but can get very overcrowded with kids. Hot tub and sauna not working and changing rooms very tatty and in need of immediate upgrade and clean.
5.0 / 10.0
We went there with some friends for an afternoon tea which was fantastic, the food was lovely. We stayed overnight and our room was very spacious clean and tidy. The only thing I would say was the spa area was terrible, the changing rooms were not very nice, the changing room doors were broken, the lockers were in a terrible state and the windows around the pool had lots of leaks, moldy and not fitted properly. But otherwise all good.
2.0 / 10.0
Room was clean and dry, but light for bathroom was motion sensor and kept going off all night.
No spoon for the tea/coffee but the kettl didn’t flick off once boiled either.
Last day the continental breakfast had no bowls out for the cereal or plates for toast.
4.0 / 10.0
Both times I have stayed here spa not working this should be said when booking no refund
5.0 / 10.0
The hotel was very quiet at this time of year. The room was very comfortable and had everything I needed, including an excellent shower. I didn't have time to use any of the facilities or eat there.
5.0 / 10.0
Room was quiet and clean, all the staff were extremely helpful
5.0 / 10.0
Lovely stay, pool was warm, bed comfortable, clean room, good selection in bar
4.0 / 10.0
Sauna closed, disappointing
4.0 / 10.0
Large room and friendly staff. This is the second time we’ve stayed and both times the pool and spas have been out of action. Very disappointed that we were not offered anything by way of compensation.
5.0 / 10.0
Lovely room, very comfy bed. Enjoyed our swim. Delicious food.
5.0 / 10.0
Room was fine but the bed a bit hard. Staff were fantastic. Have stayed before and never had any problems. Lovely place to relax. Pool is small but there is a sauna and jacuzzi. The steam room was shut.
10.0 / 10.0
Yes
10.0 / 10.0
Lovely staff and very clean room
1.0 / 10.0
When we arrived we paid for an upgrade that should have cost £10.00. The next day £15.00 was taken from my bank. When we spoke to the manager, she said it would be returned, this has yet to happen.
The room was stifling hot, even in November with the windows open. We asked for and were provided with a noisy fan, which helped a little.
The bed was probably one of the most uncomfortable we’ve attempted to sleep in, the assistant manager agreed that they were awful.
We were looking forward to a well earned break, without the children, and chose this hotel for its Spa and Pool facilities.
On evening one, we needed to avoid the pool due to classes taking place.
On morning two, we were asked to vacate the pool for yet more swim classes!
All of the above points were discussed with the manager at the time of checking-out.
She explained that she has no authority to return any monies etc, even the overcharge payment. Apparently, the boss won’t give that level of autonomy, even to the manager, which we found rather odd, clearly a lack of trust between owner and staff.
We would use this hotel as our regular place if we had been treated better.
Very disappointing stay, very disappointed with the staff, and very disappointed with the lack of use of the Spa facilities.
5.0 / 10.0
Nice hotel
4.0 / 10.0
Room was very clean and bed linen was great quality. Room was on the small size but adequate.
5.0 / 10.0
Loved the spa, lovely comfortable room
5.0 / 10.0
lovely stay with great staff and beautiful room
4.0 / 10.0
The room was absolutely disgusting
Very dusty had to clean the bath before i could use it. Carpet had stains and was very poor condition
Shower curtain was disgusting and should have been put in a bin
Definitely not value.for money
5.0 / 10.0
Parking easy and close to entrance
4.0 / 10.0
Safe and plenty of parking. Clean and quiet. Staff friendly and helpful.
10.0 / 10.0
Staff are very friendly and helpful, always service with a smile 😊. Ample parking, the room was clean and spacious. Great value for money with the use of the pool, hot tub, steam room and sauna. Defo would come back again. Great place ❤️
4.0 / 10.0
Breakfast was Luke warm at best, staff moaning setting up for a wedding. Spa closed. Not worth the extra money
5.0 / 10.0
Brilliant Hotel and great Staff
3.0 / 10.0
Check-in room. #15 right above party room .music sound ended midnight made us cant sleep at all. We
required change room even worse in room #58 with life roach on bed. End up move to room. #45. This is my worse experience in travelling life.
6.0 / 10.0
It was just all a bit of a let down. No wine coolers, no cocktails, very dirty and untrained syaff
5.0 / 10.0
We're repeat visitors but love the charm of this period building and surrounding grounds. Friendly and helpful staff, large well equipped rooms, really love the pool and facilities
6.0 / 10.0
The hotel is stunning, the staff are lovely,
However, the day i stayed there was a huge wedding going on and i wished i knew this before i booked! Had Noice, arguing throughout the night, kids running up and down outside my room, then a fire alarm got set off at 5 something in the morning! So I literally had no sleep, so I just got changed and just left! I asked the receptionist why the alarm went off for ages in my room? She replied, sorry one of the residents from the wedding party decided to have a hot shower and steamed his room up!! I emailed the hotel to have a little rant , but they just apologised without any further action! So obviously I wasn’t very happy and thought it’s sad, I really liked the hotel, but because what happened and the outcome, I won’t be experiencing that again and will be choosing somewhere else for my regular stays now. The wedding was on a Friday and went on until the early hours! It’s a massive shame because it’s a stunning hotel.
5.0 / 10.0
Friendly helpful staff. Oversized room. Very clean. Peaceful setting
4.0 / 10.0
With the exception of the lady on reception who appeared to be the only capable member of staff the stay here was so bad it was almost funny. Dinner was a complete disaster as very young staff had no idea what was going on as apparently no gas. Different staff telling us different foods available and we were told no coke or Pepsi only appletise or lemonade although there was Pepsi in the bar. A party of 25 ish arrived so was then deafening. A waiter apologised for the 40 minute wait but said they were trying to get starters out to the large party. It was agreed we would be refunded for our meal/drink . I told the receptionist the following day as we were still charged for a glass of wine. She said she would remove it but it was still charged to my card after departure. I wasn’t surprised that having emailed since leaving I didn’t even get the courtesy of a response. The building is lovely but needs refurbishment. There was a bucket in the reception catching water and furniture and carpets need replacing. Constant queue at reception with varying complaints and no sign of any management. Waited 20 mins trying to get served at a bar with 1 member of staff who was apparently attempting to do orders for a wedding so gave up. Such a shame as it wasn’t particularly cheap but poorly managed and sadly neglected.
No concerns regarding the room that was lovely, but do think they need more experience staff in the bar and just a small detail they need a little sharper knives with having children and elderly food was very hard to cut up with a blunt knife. Massive choice of breakfast but left out to long so bacon was rock hard, and eggs over cooked such as shame just small details could make the hotel outstanding. With a little updating but overall value for money.
8.0 / 10.0
The room was worn and tired and needed some upkeep and modernisation , breakfast food and choice was good but you had to keep asking the staff for plates, bowls and cups as none had been put out .The parking spaces were too small for modern cars , yet again some money needs to be spent on modernising the parking facilities .
8.0 / 10.0
The only issue was NO heat in the room! Heating System was not working! 12 C in room, not comfortable!
4.0 / 10.0
Toilet didn’t work properly
Hot water was a small drip
Sink cracked
Lights not working
Staff were not interested
Room not ready at checkin
5.0 / 10.0
Beautiful hotel, peaceful spa and friendly staff. Would happily stay again.
10.0 / 10.0
Perfect
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Botleigh Grange Hotel & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Botleigh Grange Hotel & Spa pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Botleigh Grange Hotel & Spa?
We found 14 amenities for this rental. This includes restaurant, non-smoking, bar, spa, and balcony/terrace.
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