Macdonald Botley Park Hotel & Spa





7.2Good
(2,965 Ratings)
"Clean comfortable loads of amenities great location"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
High-end valueWell priced for this area
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Enhanced cleaningExtra health and hygiene measures to ensure your safety
The 4-star Macdonald Botley Park Hotel & Spa has an award-winning restaurant, a technogym, a spa and a swimming pool. There is also free parking, and free WiFi is available throughout the property.
Business facilities
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Shared living spaces
Garden
Laundry services
Sauna
Accessible Parking
Electric Vehicle Charging Station
Smoking allowed
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.2Good
(2,965 Ratings)
"Clean comfortable loads of amenities great location"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
Excellent
Nothing not to like
10.0 / 10.0
Clean comfortable loads of amenities great location
4.0 / 10.0
The swimming pool and sauna was nice
Everything I ordered via room service was unavailable, me and my gf were starving, we weren't told for over an hour our food choices were unavailable.
7.0 / 10.0
Convenient for the crematorium
Not good support or any direction from staff when fire alarm set off at midnight on a very cold and damp night . Everyone outside in scanty night wear . It was evidently a smoke problem and false alarm but nobody told us anything and when I asked next day it seemed the hotel was full and over 160 people to just 2 night staff . This is just legal but it doesn’t meet the recommended health and safety advice .
Our radiator valve didn’t work properly so was only either full on of completely off
5.0 / 10.0
Rooms ok but decor a little tired.
Bar and restaurant service and quality poor. Cold, overpriced food and drinks very overpriced also. Breakfast was cold again and basic items were missing.
5.0 / 10.0
Room was clean & tidy although a little tired looking.
Didnt really feel the luxury 4 star hotel experience here. Poor menu selection in the main Winchester restaurant. Menu offered didnt match up with the menu shown online which was disappointing. Online menu today still shows a large choice of food options that isnt available? Choice of 2 bars but only one open on each day of our 2 day stay. Gallery bar stop taking food orders from 5 o clock in the afternoon. Would have been a nice place to eat a light evening meal or snack rather than use the restaurant. Sports bar, on the day it was open couldnt serve anything on draft for some reason - only from the main Gallery bar, which was closed.
8.0 / 10.0
The hotel was very clean and welcoming. The gentleman on check in when we arrived was particularly friendly and helpful. Food was nice, and the swimming pool and spa facilities are lovely.
I paid extra for a suprise package for my husbands 40th, instructions were followed well and communication was excellent.
The bar staff in the gallery were quite rude and unhelpful. The bar is advertised as a cocktail bar, but when I asked what cocktails they do, I was abruptly told 'No cocktails' and then he just walked off. The bar staff kept disappearing and guests were stood waiting for ages to be served.
We also waited for 40 mins for someone to check us into the spa facilities as nobody was there, which spoiled our schedule for the evening.
The bed was extremely uncomfortable, advertised as a super king, it was actually two beds pushed together, and I woke up multiple times in the night from rolling into the middle.
8.0 / 10.0
The facilities are good ,the breakfast was ok
Restaurant and bar service was very poor far to long waiting for food and even 40min waiting for 2 drinks
8.0 / 10.0
Very nice with lots of seating areas
Rooms comfortable and warm
Remote if you did not have a car
5.0 / 10.0
Not having a lift in the facility was a big thing, as we had a disabled person in our party.
swimming pool and spa for societies
10.0 / 10.0
Spacious room, able to have window open which was lovely to sleep with a breeze. Very clean room, comfy pillows and bedding .
Staff very friendly and accommodating .
There are no plug points near bed so unable to charge phone overnight.
Would have been good to have a to have a TV guide within the TV so that you could see what was on.
To be able to stream Netflix etc would be a bonus .
Breakfast cost expensive if you are a light eater so choose not to have breakfast .
8.0 / 10.0
Room very comfortable
The price of your wine (large glass of Malbec) at £18.00 was disgustingly very very expensive.
3.0 / 10.0
Nice food, nice bedroom
Spa treatment was cut by 30 minutes. Requested room decorated for my partners birthday and it wasn’t done. Kids jumping in the pool when it’s meant to be a relaxing spa getaway. Waited 40 minutes for chips.
9.0 / 10.0
Comfort
The room thermostat was not working properly - kept blowing air fiercely evry 5 minute3s or so.
One of the bathroom lights was not working.
8.0 / 10.0
Did not have breakfast unfortunately it was too early.
Maybe later breakfast times.
9.0 / 10.0
Stayed here a longtime ago and easy to travel too, sauna and steam room with swimming pool makes it a relaxing stay
Only thing was taps need replacing in bathroom as drip if you don’t turn off really hard
9.0 / 10.0
Great staff, really attend to your needs… fitness suite has all the equipment required for a good gym session… food good quality….
5.0 / 10.0
Bed was super comfy! Food was great quality.
The whole hotel was cold. The bedrooms were really cold and the pool was freezing!
8.0 / 10.0
Like the location, how quiet it is
Room heating was horrible. Really cold and turning up the heating in the room did nothing, also shower tray filled up with water so after mine had to turn off the shower to let it drain out
10.0 / 10.0
Location staff
Lack of speed to internet
10.0 / 10.0
It was clean quiet and the staff were very friendly
Everything was great
8.0 / 10.0
The room and the environment
Nothing
5.0 / 10.0
Comfy rooms, friendly staff
We booked into restaurant as had checked the menu online only to be offered very limited choice of burger or sausages. No other food.
8.0 / 10.0
Friendly gentleman on reception on arrival asked for a ground floor room when booking the hotel kindly obliged with this near to reception would suggest asking when booking if you have a stroller for ground floor room the room was large and was able to put my stroller out of the way in a corner of the room bed was comfortable the bath was a little dated but it did it’s job so not a problem small issue with tv but sorted with in minutes of contacting reception again no issue good hotel for one night stop for Southampton cruise terminal did not have breakfast or dinner all in all a good stay
Small thing more disabled parking
5.0 / 10.0
My room was clean and the whole place was clean
I complained bitterly five people in the dining room at 8 o’clock on a Sunday morning I asked for two poached eggs in a Hotel I was told they were not available. I just can’t believe it.
My room at 6 o’clock on Sunday night had two dirty mugs left from the day no teabags nothing at all I’ve been replenished the bed not made just as I’ve left it I went and got the Knight Porter and showed him it and said how disgraceful it was and I should be giving you a bad report on the trip advisor
No SERVICE in the dining room no service in the bedroom utterly appalling bad management all the way round
Even in the bar at night, the poor girl had to go down to the kitchen to get some lemon for myself and someone else nothing was behind the bar at all
All the fridges were empty one bottle of cider had to keep going out to get the rest of
No non-alcoholic drink other than one beer, no non-alcoholic wine no non-alcoholic Guinness nothing
The whole thing needs managing
I complained to one of the managers on the desk when I told the woman in the dining room that I would ask to see the provisions manager then she said she could justice once to 2 board eggs but of course they don’t do them because they’re small eggs, they’ve only got a little eggs. I’ve never heard such rubbish in my kingdom come I used to run a Market Research company Phoenix fieldwork I work with specialising in trying out hotels and customer satisfaction quite frankly you get one
Appalling all the way round
8.0 / 10.0
The location was good for me
Rooms were tired and no phone to get through to reception and dinner menu was poor and for this standard of accommodation buffet breakfast was poor and should be served not get yourself
10.0 / 10.0
We like the location the large rooms the ease of parking and the friendly atmosphere
Nothing
3.0 / 10.0
The pool and rooms were clean.
I pre booked the restaurant online for 6pm, we arrived at 6 and they advised they didn’t open until 6.30 and couldn’t seat us.
There was no staff behind the bar so took 20 minutes to get a drink every time.
We went for dinner at 6.30 and placed our order to be told over half the menu wasn’t available.
Our food then came out which was all microwaved meals and the pizza dough wasn’t even cooked and was completely inedible. Our meals didn’t even come with any sides as it states on the menu. The staff didn’t seem to care and weren’t the most polite. The food was on average (£18-£25 per meal) you don’t expect a microwave meal.
The tiles in the changing room spa were all cracked and an accident waiting to happen.
Our TV in our room didn’t work and the receptionist told us to ask a waiter from the restaurant to come and fix it because he didn’t know.
The bar area was dirty and tables weren’t getting cleaned.
We asked for robes for the spa and were told they were all out at that time but hopefully someone brings some back soon so we could have them (clearly weren’t going to be washed)
1.0 / 10.0
Location
Very dirty and in poor condition.
4.0 / 10.0
The spa
The rooms are in poor condition and could do with being updated . For example we had an old broken drawer as a tray for the kettle and the tv didn’t work and the breakfast didn’t have any GF opinions you had to ask and it took so long g to come
to the table .
8.0 / 10.0
Clean and warm
No phone in the room so couldn’t order room service. I had to get dressed after my bath and go up to reception to order
8.0 / 10.0
Good value, breakfast included, spa facilites, very nice.
The slight noise from a/c which for a deep sleeper would cause no issue but for me was annoying!
I had to use ear plugs which I don't like using as they can cause other issues!
7.0 / 10.0
Had everything I needed
First room entered curtain missing
8.0 / 10.0
Location and nice big rooms
Needs redecorating in certain areas
10.0 / 10.0
Use this hotel regularly. Top notch every time
7.0 / 10.0
It is a spacious and well appointed hotel in a good location and plenty of parking. The room was very peaceful and the bed extremely comfortable.
The furnishings, carpets and decor in the public areas were worn and tired. The restaurant in particular had an embedded odour of food.
10.0 / 10.0
Liked the cleanses the decor the staff the bar. Restaurant room service everything apart from bedroom bathroom
Disabled room to small could not. Get wheelchair around it shower was over the bath could not use shower but explained to staff and got room with six steps which I can do exit end of corridor right next to exit bigger room two comfetable chairs walk in shower next stay at no extra cost
4.0 / 10.0
Breakfast adequate but would not expect to have self service. Coffee OK.
Dining room dingy. Evening meal expensive and not very good. Ate elsewhere for remaining two days.
7.0 / 10.0
The use of the poole and spa focilities, nice size room. Good value for money
The room was too hot and heating was off. Was nit allowed to use the air con and took over 90 mins to get a fan. Breakfast was ok one day and the next day was less quality, waiters seemed sad.
The room we were staying in alway had 2-4 kids running up and down screaming as there parents are not watching the or allowing them to play in the hallway untill late at night. Woken up at early hours of the kids rubbing up and down in the hallway
3.0 / 10.0
The pool was nice
Staff were miserable, food was basic and bland,drinks in the bar were over priced at £32.50 for a double disaronno and coke and double gin and tonic.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Macdonald Botley Park Hotel & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Macdonald Botley Park Hotel & Spa. Enjoy the water!
Is Macdonald Botley Park Hotel & Spa pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Macdonald Botley Park Hotel & Spa?
We found 27 amenities for this rental. This includes business facilities, golf course (within 2 mi), free wifi/internet, free parking, and air conditioning.
