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Novotel Le Havre Centre Gare

Top rated by guests

Lunch, dinner served; French cuisine, garden views

Superior Room, 1 Double Bed with Sofa bed | Premium bedding, in-room safe, desk, blackout drapes

Premium bedding, in-room safe, desk, blackout drapes

Premium bedding, in-room safe, desk, blackout drapes

Classic Room, 1 Double Bed with Sofa bed | Premium bedding, in-room safe, desk, blackout drapes

8.2Excellent

(790 Ratings)

"Very good rooms"

Guztavo

Don't miss out! Price and availability may change

8.2 / 10.0

Excellent(790 Ratings)

Hotel in Le Havre

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Family-friendly hotel with a fitness center and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a business center, and conference space.
Housekeeping is available on request.
Novotel Le Havre Centre Gare offers 128 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Novotel Le Havre Centre Gare

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

TV

Gym or Fitness Center

Garden

Map of Le Havre

city location on map

Nearby attractions

Mémorial de Caen

Memorial Pegasus

Colline aux Oiseaux

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

8.2Excellent

(790 Ratings)

"Very good rooms"

Guztavo

Don't miss out! Price and availability may change

$$$$

8.2 / 10.0

Excellent(790 Ratings)

Hotel in Le Havre

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Le Havre

city location on map

Nearby attractions

Mémorial de Caen

Memorial Pegasus

Colline aux Oiseaux

Available Rooms

About this hotel

Family-friendly hotel with a fitness center and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a business center, and conference space.
Housekeeping is available on request.
Novotel Le Havre Centre Gare offers 128 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

TV

Gym or Fitness Center

Garden

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

8.2 / 10.0

Excellent(790 Ratings)

5.0 / 10.0

NA

4.0 / 10.0

Overall a good stay. They advertised gluten free bread at the breakfast buffet. When I asked for some, they said it had to be offered and would take 10-12 minutes. Turns out they had it frozen and needed warm it up. It has over done and rock hard. Otherwise a good stay.

1.0 / 10.0

Double charged for my room which is in excess of £200. Have have been chasing for more than a week hoping for a refund. Very non responsive. If you have to stay here do not give them access to your bank details.

10.0 / 10.0

Very good rooms

5.0 / 10.0

Very nice hotel, with great and friendly services. Parking lot small, but there's a parking garage right behind the hotel and it's very decently priced.

8.0 / 10.0

Only quick 1 night stay prior to boarfing cruiise. Friendly staff convenient location.

4.0 / 10.0

Modern and updated. Quiet too. Good overall experience. Breakfast was just average. Missing variety and just standard quality

4.0 / 10.0

Nice staff and easy check in, spacious hotel and rooms. I would definitely not book again if other options, since, like others already noticed, also the carpet of my room was with stains and made an quite dirty impression. TV only in french and no chance to connect chromecast or even mirror my device. That is not ok for the price they are charging, even when reducted. Breakfast is not more or less then standard. Stick to breakfast times, they start emptying the buffet already 30min before breakfast ends. The restaurant is ok, but nothing special. Parking situation behind the hotel on hotels parking is somewhat free but constantly full, if you dare, just park in front of hotel like some others do. Otherwise parking house of train station is an easy option with 250m to walk.

5.0 / 10.0

Very nice hotel and friendly staff.

5.0 / 10.0

Right across the street from bus/train station. Uber and cabs can pick up right next to front door. Easy to get to cruise terminal from hotel.

5.0 / 10.0

Right across the street from bus/train station. Uber and cabs can pick up right next to front door. Easy to get to cruise terminal from hotel.

2.0 / 10.0

The room was far too warm even with the temperature set low. I had paid upfront when booking through hotels.com and this price included breakfast. On checkin i was asked for my card details and to pay the city tax. I left the hotel at 05:30 using the key drop box and 2 hours later receive an email from the hotel with my invoices for charges. I was charged again for the room, for breakfast and for tax. Have tried to contact the hotel bit so far not response.

2.0 / 10.0

The room was far too warm even with the temperature set low. I had paid upfront when booking through hotels.com and this price included breakfast. On checkin i was asked for my card details and to pay the city tax. I left the hotel at 05:30 using the key drop box and 2 hours later receive an email from the hotel with my invoices for charges. I was charged again for the room, for breakfast and for tax. Have tried to contact the hotel bit so far not response.

10.0 / 10.0

I’ve stayed here a few times for work trips. Love the size and comfort of the rooms. Nice lobby area for a cocktail or to work. Super convenient for the train and still easily walkable for the center.

10.0 / 10.0

Great location, good parking and check in / out

6.0 / 10.0

Average hotel, but good personnel in reception.

6.0 / 10.0

Average hotel, but good personnel in reception.

5.0 / 10.0

Great hotel opposite shopping centre clean comfortable and friendly staff

5.0 / 10.0

Great hotel opposite shopping centre clean comfortable and friendly staff

3.0 / 10.0

The hotel is nice. I can sleep anywhere but this is the first time the bed was so soft it was uncomfortable- it swallows you up!

3.0 / 10.0

The hotel is nice. I can sleep anywhere but this is the first time the bed was so soft it was uncomfortable- it swallows you up!

8.0 / 10.0

Only stayed one night but a very comfy bed, hot shower, a good amount of space. I’d love it if the workout room had better equipment. I didn’t try the food or bar so can’t comment .

8.0 / 10.0

Only stayed one night but a very comfy bed, hot shower, a good amount of space. I’d love it if the workout room had better equipment. I didn’t try the food or bar so can’t comment .

1.0 / 10.0

The room had a horrible odour and smell. Stale tobacco. Previous guests had been smoking in the room heavily and possibly the room had not been cleaned properly. The staff on reception were very unhelpful and lacked professional customer service skills. Their solution to the problem was to spray the room which would not have worked as the room needed full defumigation and deep clean and would take days/ long time to solve the terrible tobacco smells. We were left waiting for a long time and were advised that the hotel was fully booked, therefore no other options. We asked if we could be moved to another Novotel hotel within an hours drive which apparently was not possible. We asked for a refund under reasonable circumstance but were advised that was not possible too. At one point after one member of staff confirmed on inspection that the room had a terrible odour (the same lady who said the room could be sprayed with chemicals which would have created an awful smell) another staff member appeared and lied to say the room was ok. We eventually left Le Havre and on a busy Saturday night were able to book hotel rooms in Rouen an hours drive away at €270 expense. We will be making a formal complaint to the senior management of Novotel for full compensation and damages. We are a family of 4 (2 young children) it was a very distressing experience and the staff highly unprofessional. We have stayed in many hotels in France but never this before. Disgraceful behaviour.

1.0 / 10.0

The room had a horrible odour and smell. Stale tobacco. Previous guests had been smoking in the room heavily and possibly the room had not been cleaned properly. The staff on reception were very unhelpful and lacked professional customer service skills. Their solution to the problem was to spray the room which would not have worked as the room needed full defumigation and deep clean and would take days/ long time to solve the terrible tobacco smells. We were left waiting for a long time and were advised that the hotel was fully booked, therefore no other options. We asked if we could be moved to another Novotel hotel within an hours drive which apparently was not possible. We asked for a refund under reasonable circumstance but were advised that was not possible too. At one point after one member of staff confirmed on inspection that the room had a terrible odour (the same lady who said the room could be sprayed with chemicals which would have created an awful smell) another staff member appeared and lied to say the room was ok. We eventually left Le Havre and on a busy Saturday night were able to book hotel rooms in Rouen an hours drive away at €270 expense. We will be making a formal complaint to the senior management of Novotel for full compensation and damages. We are a family of 4 (2 young children) it was a very distressing experience and the staff highly unprofessional. We have stayed in many hotels in France but never this before. Disgraceful behaviour.

10.0 / 10.0

Fitness Center was quite good.

10.0 / 10.0

Close to the trams and subway

10.0 / 10.0

Close to the trams and subway

10.0 / 10.0

Fitness Center was quite good.

10.0 / 10.0

5th time I’ve stayed here, once again no problems

10.0 / 10.0

5th time I’ve stayed here, once again no problems

10.0 / 10.0

Bello

10.0 / 10.0

Bello

6.0 / 10.0

There was hair in the shower drain; the fridge did not work, and not only the staff did not fix it, they also did not apologize for it; parking in front of the hotel to load and unload is badly thought out and hazardous; the staff are rude and speak condescendingly, as if I am supposed to know how things work even though this us my first time ever in this city and at this hotel.

6.0 / 10.0

There was hair in the shower drain; the fridge did not work, and not only the staff did not fix it, they also did not apologize for it; parking in front of the hotel to load and unload is badly thought out and hazardous; the staff are rude and speak condescendingly, as if I am supposed to know how things work even though this us my first time ever in this city and at this hotel.

10.0 / 10.0

good location, excellent food

10.0 / 10.0

good location, excellent food

5.0 / 10.0

Was great experience

5.0 / 10.0

Was great experience

5.0 / 10.0

All was good, except the Breakfast due to Covid was not served hot. The value for money was missing for breakfast, it could be cheaper as the options are limited.

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