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Towneplace Suites By Marriott Cleveland Westlake

Top rated by guests

Exterior

Fridge, microwave, oven, stovetop

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub) | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Property amenity

Desk, soundproofing, iron/ironing board, free cribs/infant beds

8.0Excellent

(447 Ratings)

"Everything was great and the staff was wonderful!"

Terry Wayne

Don't miss out! Price and availability may change

8.0 / 10.0

Excellent(447 Ratings)

Hotel in Westlake, OH

3-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

About this hotel

Suburban hotel with free breakfast and a 24-hour fitness center
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Weekly housekeeping is available.
Towneplace Suites By Marriott Cleveland Westlake offers 85 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Televisions come with premium cable channels and pay movies. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Towneplace Suites By Marriott Cleveland Westlake

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Dishwasher

Free parking

Map of Westlake, OH

city location on map

Nearby attractions

The Cleveland Museum of Art

Cuyahoga Valley National Park

Rock & Roll Hall of Fame

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

8.0Excellent

(447 Ratings)

"Everything was great and the staff was wonderful!"

Terry Wayne

Don't miss out! Price and availability may change

$$$$

8.0 / 10.0

Excellent(447 Ratings)

Hotel in Westlake, OH

3-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Map of Westlake, OH

city location on map

Nearby attractions

The Cleveland Museum of Art

Cuyahoga Valley National Park

Rock & Roll Hall of Fame

Available Rooms

About this hotel

Suburban hotel with free breakfast and a 24-hour fitness center
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Weekly housekeeping is available.
Towneplace Suites By Marriott Cleveland Westlake offers 85 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Televisions come with premium cable channels and pay movies. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Dishwasher

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

8.0 / 10.0

Excellent(447 Ratings)

5.0 / 10.0

It was convenient to downtown (10 miles) ( we were going to a concert at Rocket arena) and it was a suite for a very reasonable price. Will definitely stay here again when in the Cleveland area.

5.0 / 10.0

The room was very clean and roomy. Water pressurer was excellent. Great location, easy to get too. The staff was very friendly and accommodating. Will defi itely come back when we're in that area.

3.0 / 10.0

I was blown away that the bathroom fan worked, since most hotels only have those for show. It was a cozy little suite, but the hall smelled really weird. I also believe my dog may have picked up fleas here. Not a huge fan of that.

2.0 / 10.0

The hotel is very old, worn, and smells bad. Staff were

6.0 / 10.0

Price was affordable, but distinct odor in main lobby and hallways. Outdated and in need of updating.

8.0 / 10.0

It was a rainy few days so I was limited to see.

4.0 / 10.0

The property needs to be updated. Air conditioning in lobby area was not working. Way to hot for that not be fixed.

6.0 / 10.0

N/A

8.0 / 10.0

Nice place

10.0 / 10.0

Everything was great and the staff was wonderful!

4.0 / 10.0

FRONT STAFF NOT HELPFUL VERY PUT OFF. ROOMS NOT CLEAN NOT WHAT WAS EXPECTED PER THE PICTURES ON SITE. WOULD NOT RECOMMEND THIS HOTEL TO ANYONE

1.0 / 10.0

The front staff are the only acceptable part of this hotel. It was filthy and run down. The front piece of a drawer was missing and a window cracked and repaired with blue tape. Worn down furniture that was dirty. Carpet smelled like wet dog. Uncomfortable beds! Pool needed attention. Skimming leaves and bugs off. Everything looked and felt like it hadn’t been maintained in10-15 years. Will not recommend or stay at Town place suites

2.0 / 10.0

We've stayed at other Towne Place Suites so we were not hesitant to book this one. Upon arrival (91°heat) there was no working air in the lobby area (luckily rooms did have air.) The lobby is cluttered, dingy and dated. Check in process is antiquated but staff was friendly. This property needs to up it's cleaning game as hall carpets are stained and smelled like "wet dog". The room set up was fine but again, dirt in corners of the bathroom, torn curtains, well worn couch all need attention.

10.0 / 10.0

I like the space we had with a separate bedroom and the kitchen was very useful!

3.0 / 10.0

Great location. Incredibly friendly staff. These are the reasons we are able to give 3 stars. This facility is in shambles and there is no way it meets Marriott standards. It is not clean, common areas smell bad, and it is way behind on maintenance. This property is about ten years overdue for a remodel. If your are traveling with a large dog like we were and don't mind a place that is a little rough around the edges this could work. $100 pet fee is kind of a joke in a place where all the furniture and carpet was ready to go to the dump a while ago. I can't emphasize enough how awesome this staff was, and if it wasn't for that diamond in the rough we would have likely complained about the other things.

6.0 / 10.0

Staff was extremely friendly, courteous and accomodating. There was free hot breakfast with lots of drinks (milk, juice, etc.). The only problem I encountered was the bed sheets and linens were unfortunately dirty.

3.0 / 10.0

The hotel was run down. Rooms were not cleaned right. Dirty dishes in the dishwasher. Stains on the sofa. The pool was dirty.

4.0 / 10.0

the property was underwhelming consider the room rate. Train whistles during the night were very loud.

2.0 / 10.0

The hotel was without Hot water for 4 days and the staff acted like it wasn't a big deal. I had to go into another property to shower and when I asked how they would accommodate the situation they acted like they shouldn't have to. I was told that I would get a comp for 2 nights, but it took me calling and complaining for 3 days for them to fix the situation and threatening them with a call to the BBB that they finally fixed my bill. I had driven all the way from Missouri and was excited to stay at this hotel but after this I will never book here again.

2.0 / 10.0

Pull out couch had blood stains on it. AC smelled like wet dog.

6.0 / 10.0

There are a lot of maintenance problems at the hotel. Dishwasher broken, towel bar coming loose, kitchen faucet loose and couldn’t produce hot water. But staff was pleasant and helpful, bed was comfortable, layout and size of the room was nice. Breakfast could have been better.

4.0 / 10.0

It was just as needed.

1.0 / 10.0

No hot water only tepid, cobwebs on walls, musky odor in room,

5.0 / 10.0

This was a perfect stay for friends! There was plenty of room for 5 of us. Breakfast was delicious! I had a flat tire (which was previously patched prior to the stay). The staff called our room to make sure that we were ok and to recommend tire services. They went above and beyond!

2.0 / 10.0

They had to move me to FIVE rooms before I got one with a working heater. Even this one was not clean, stained carpet, hair in fridge, two out of 3 broken heaters, hair on sheets. I asked for clean sheets and changed them myself. Took 1.5 hours to get me checked in and when I made a polite complaint in the morning, the asst. manager evicted me! Turned out to be a blessing when I found a habitable room elsewhere. I thought Towneplace Suites were supposed to be nice, but never again. Atrocious customer service, filthy conditions.

6.0 / 10.0

Hotel was just okay. Had a suite. Kitchen area was great. Not terrible , but not as clean as should have been. Room dated, had duct tape for thresholds. Not up to Marriott standards.

4.0 / 10.0

The hotel needs a renovation. I get that it is Marriot and they charge higher prices than others but I feel like I'm staying in cheap hotel when all the rooms look dated. Other than that, it is comfortable and staff were kind. The breakfast has a lot of options too!

8.0 / 10.0

there was nothing unique about it

8.0 / 10.0

Motel is showing some age, but being kept up considering it being outdated

10.0 / 10.0

Room was big

10.0 / 10.0

Staff was great. Hotel needs some work. Carpet and drapes were dirty. A little surprising given my experience with Marriott hotels over the years.

8.0 / 10.0

Loved the room set up. Reva preparing breakfast was so nice and hospitable. Excellent job taking care of guests.

8.0 / 10.0

Loved the room set up. Reva preparing breakfast was so nice and hospitable. Excellent job taking care of guests.

10.0 / 10.0

The staff was very nice and accommodating. The front desk staff were very helpful and the breakfast lady Reva was exceptional. However the carpets in the hotel need a good cleaning or replaced. The rooms were clean though. The sidewalks outside are in need of leveling because my wife tripped and fell.

10.0 / 10.0

The staff was very nice and accommodating. The front desk staff were very helpful and the breakfast lady Reva was exceptional. However the carpets in the hotel need a good cleaning or replaced. The rooms were clean though. The sidewalks outside are in need of leveling because my wife tripped and fell.

10.0 / 10.0

I loved this quiet property set in the woods. It was very accessible by Uber to Rocky River and Lakewood for my social events. Staff were extremely helpful and friendly. I could not ask for better service. I traveled with my two teenage daughters. Simple, clean and efficient property.

10.0 / 10.0

I loved this quiet property set in the woods. It was very accessible by Uber to Rocky River and Lakewood for my social events. Staff were extremely helpful and friendly. I could not ask for better service. I traveled with my two teenage daughters. Simple, clean and efficient property.

5.0 / 10.0

we LOVE this hotel & stay once a year! it is so COZY, (i use the word compact!) and EFFICIENT! Best breakfast EVER, the pool is perfect and the beds are heavenly!

5.0 / 10.0

we LOVE this hotel & stay once a year! it is so COZY, (i use the word compact!) and EFFICIENT! Best breakfast EVER, the pool is perfect and the beds are heavenly!

8.0 / 10.0

Nice clean place would definitely stay there again

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