The Potter's Heron - A Heartwood Inn

Amazing. Clean, recently renovated. Room was decorated to a very high standard. Food amazing. Staff friendly, smiley and helpful. Really, couldn't fault it.

The hotel is beautiful, the staff friendly and efficient, the food was freshly cooked, hot and tasty although the chips too greasy for me, I thoroughly enjoyed the hake, The room was very clean but unfortunately I struggled to sleep in the heat with no air conditioning or even a fan

Good position and friendly staff

I recently enjoyed an excellent stay at this beautifully redecorated hotel, and it exceeded every expectation. The rooms have been transformed with a stunning deco‑design style — modern, elegant, and incredibly comfortable. You can really see the care that’s gone into the refurbishment. One of my favourite parts of the stay was the outdoor seating area. It’s a lovely space to relax in the sunshine, perfect for a quiet drink or simply unwinding after a busy day. During our stay, we also noticed many couples enjoying a leisurely lunchtime meal outside. The dining room is another standout feature. Once the old function room, it has been completely reimagined and is now a fantastic, spacious setting for meals. It feels like the hotel is making much better use of the space, and it adds so much to the overall experience. The food itself was excellent, and serviced at the table with plenty of choices available at both breakfast and dinner. Whether you prefer something light or something more indulgent, there’s genuinely something for everyone. What truly made the stay exceptional was the team. Every member of staff was highly professional, welcoming, and attentive throughout our visit. Their friendliness and willingness to help created a warm atmosphere that made us feel genuinely valued. A big thanks to Zak & Lou Lou for really looking after us. Overall, this hotel has done a remarkable job with its redesign, and the service is second to none. I wouldn’t hesitate to return.