Potters Heron Hotel

Top rated by guests

Snug | Premium bedding, in-room safe, desk, soundproofing

Luxe | Bathroom | Shower, hair dryer, towels, toilet paper

Comfy | Premium bedding, in-room safe, desk, soundproofing

8.2Excellent

(761 Ratings)

"Good position and friendly staff"

Olga

Don't miss out! Price and availability may change

8.2 / 10.0

Excellent(761 Ratings)

Hotel in Test Valley District

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Along with a restaurant, this hotel has a bar/lounge and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, conference space, a 24-hour front desk, and a garden are onsite.
Potters Heron Hotel offers 58 accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. Plasma televisions come with digital channels.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is provided daily.

Amenities at Potters Heron Hotel

Restaurant

Non-smoking

Bathroom

Coffee/tea maker

Bar

Balcony/Terrace

WiFi/Internet

Garden

Kettle

Ironing facilities

Towels

Safe

Desk

Hairdryer

Map of Test Valley District

Nearby attractions

Longleat

38.9 mi

Paultons Park Home of Peppa Pig World

7.3 mi

Hawk Conservancy Trust

15.3 mi

Stonehenge

21.5 mi

Available Rooms

$$$$

Top rated by guests

8.2Excellent

(761 Ratings)

"Good position and friendly staff"

Olga

Don't miss out! Price and availability may change

$$$$

8.2 / 10.0

Excellent(761 Ratings)

Hotel in Test Valley District

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Test Valley District

Nearby attractions

Longleat

38.9 mi

Paultons Park Home of Peppa Pig World

7.3 mi

Hawk Conservancy Trust

15.3 mi

Stonehenge

21.5 mi

Available Rooms

About this hotel

Amenities

Restaurant

Non-smoking

Bathroom

Coffee/tea maker

Bar

Balcony/Terrace

WiFi/Internet

Garden

Kettle

Ironing facilities

Towels

Safe

Desk

Hairdryer

Ratings and reviews

8.2 / 10.0

Excellent(761 Ratings)

8.0 / 10.0

The hotel is beautiful, the staff friendly and efficient, the food was freshly cooked, hot and tasty although the chips too greasy for me, I thoroughly enjoyed the hake, The room was very clean but unfortunately I struggled to sleep in the heat with no air conditioning or even a fan

4.0 / 10.0

Booked our stay through Expedia for a weekend. Staff friendly upon check in and let us check in slightly early. How the room was advertised on Expedia does not match how the rooms look (ours at least). Rooms are advertised as sound proof - this isnt true. We were woken up both mornings by people having normal volume conversations in the corridor. It sounds like they're in the room with you. Room was advertised as King size bed, it was a double bed. Bathroom very outdated in decoration, shower old and very stiff. Hairdryer airvent was broken in multiple places, the gap big enough to accidentally suck up bits of your hair. Cable was stretched and my partner thought he got an electric shock from it. The first night something happened in the kitchen so there was no food available from the restaurant. Reception desk often unmanned, as was the bar when waiting to order drinks. Dust and dirt in the radiator. We complained to Expedia, who attempted to reach out to the hotel for a refund, which was denied.

2.0 / 10.0

Upon checking-in I was informed that the hotel had been sold and was due to close imminently. This was evident throughout the establishment. The accommodation was tired and dated late 60's and uncared for. The bed was reasonably comfortable despite being 2 singles joined together. The restaurant was cold, grubby and lacked any atmosphere. The food was dreadful. A charming young girl rushed around trying to offer a degree of service whilst the "Manager" lacked any interest and kept disappearing which resulted in long waits to be served at the bar. The bar stock was obviously being run down as more than 50% of the taps were empty. Ironically, I had been advised not to stay at Potters Heron: I wish now that the advice had been taken.

3.0 / 10.0

Overnight stay.

3.0 / 10.0

When i required a second key, the reception didn’t tell me to return it, and consequently didn’t clean our room. Further to that they didn't contact us the following day to tell us that. Communication is the key to most successful business.

4.0 / 10.0

Staff very welcoming and accommodating, room reasonably clean , however decor needs updating and attention to details in the cleaning required , bed extremely comfortable to where we are looking to purchase that brand next , breakfast good value for the cost

10.0 / 10.0

Good position and friendly staff

4.0 / 10.0

We stayed at the Potters Heron for a wedding in the local area. We had a pleasant stay but I would like to say the hotel felt a little sticky in places.It could do with a revamp tbh. However, the staff were friendly and helpful and the food was good. Breakfast was plentiful and restocked continually. I felt sorry for the girl in the breakfast room on Sunday morning she seemed to be the only staff member working and was rushed off her feet! She did a great job though and deserves a medal!! Not sure if it was value for money?

8.0 / 10.0

Overall a good stay - The night porter( manager) was excellent. Comfy bed.. Dissapointed by the breakfast - Cold plates! Hot food not that hot and scrambled eggs had gone green as left for too long. Coffee on side not individual pots, cold even when new lot made and cups too small, so kept having to get up for refill.

3.0 / 10.0

Front of property fantastic! Rooms very dated, musty

3.0 / 10.0

The staff were pleasant, hardworking and helpful. The room was comfortable but tired, for example the carpet in our room needed replacing. The evening menu was very restricted but food was good and well presented. Cooked breakfast was not very hot and both poached and scrambled eggs very overcooked.

10.0 / 10.0

A flawless check-in despite arriving later than expected. The reception team are extremely friendly and room, although dated, clean, with a balcony when the weather allows you to venture outside.

4.0 / 10.0

overall very clean and comfortable but the restaurant menu was very uninspiring, it needs catering for more options rather than something in a bun or with chips ,

10.0 / 10.0

Quiet.

10.0 / 10.0

There is slightly jaded decor but the staff and service are excellent. A good night's sleep before a meeting around the corner. During the day, I work in various snugs around the hotel and restaurant.

5.0 / 10.0

We stayed 2 nights over the New Year. It is very near my family so very convenient. We had our dog with us and were given an amazing room on the ground floor with a door to the garden. Very convenient. Staff are all very friendly and helpful. I won't stay anywhere else now when I visit the family. Food is very good, we have eaten here with family before, and we were able to take dog into breakfast so no worries about leaving him in the room. We thoroughly recommend this hotel! Thank you Potters Heron for a lovely stay. The dog loved it too!

10.0 / 10.0

Very clean and pleasant room. Very quiet location and pretty building. Friendly staff and nice bar and restaurant.

4.0 / 10.0

Overall it was very good, a few small issues, the curtains are hanging of many hooks & are too hard to pull on , the TV remote needed a good clean, mold under the bath handle .

4.0 / 10.0

Overall it was very good, a few small issues, the curtains are hanging of many hooks & are too hard to pull on , the TV remote needed a good clean, mold under the bath handle .

4.0 / 10.0

First room hadn’t been clean, we were left a nasty surprise in the loo, we moved rooms without any issues, very limited evening meal choices, staff were friendly but it was quite odvious that some of the staff didn’t want to be there, also I can only assume that two different members of staff were senior and called the junior staff members the kids, the only saving grace was the breakfast.

5.0 / 10.0

Staff friendly and accommodating. I always like the overall vibe. Nice food (it has improved recently), I like the patios/balconies, great location, rooms bang on 3 star.

5.0 / 10.0

Staff friendly and accommodating. I always like the overall vibe. Nice food (it has improved recently), I like the patios/balconies, great location, rooms bang on 3 star.

4.0 / 10.0

Good stay, reception very helpful in allowing early check in for our wedding party. Rooms a little dated but it’s a thatched building so I suspect some restrictions. Nice breakfast, good parking

4.0 / 10.0

Good stay, reception very helpful in allowing early check in for our wedding party. Rooms a little dated but it’s a thatched building so I suspect some restrictions. Nice breakfast, good parking

4.0 / 10.0

Comfortable spacious room and bed. Good location, lots of parking. Very friendly restaurant staff, reasonable food. My only complaint is that the room had an unpleasant smell and the decor was quite tired, but we were in a dog friendly one so maybe that was why.

6.0 / 10.0

It is a beautiful hotel with thatched roof and looks idealic however the rooms need updating at least with a new paint work project

4.0 / 10.0

6.0 / 10.0

This place looks great on the outside and the staff were nice but the property is worn out on the inside and in need of renovation. Ranks well below Travel Inn standards

4.0 / 10.0

The property lacks amenities and is out dated.

4.0 / 10.0

From a distance a nice thatched hotel but up closer the hotel side looked to need much upgrading and decoration. The receptionist did state that upgrading to the hotel was starting. Our room needed a good clean, window ledges with mould, side of the easy chair had visible fluid drips down. The bathroom had a bath that was cracked, brown spots on the bottom, dirt around taps and mould on tiles. Same on sink, dirt around taps, mirror dirty. The toilet brush needed replacing and was sitting in dirty water!!! The non slip mat was yellowed. Really not up to a good level of cleanliness. I mentioned this on check out to receptionist and I think another staff member, cleaning supervisor maybe and they apologised. Disappointed.

1.0 / 10.0

The hotel reception main rooms and pub are all to a good standard, but the rooms need some TLC. Toilet had not been cleaned properly and ahowed signs of excrement . Unfortunately, We would not want to stay here again

1.0 / 10.0

4.0 / 10.0

Poor standard of accomodation. Bathroom was old and tatty. Restaurant staff in the evening were great, but rude and weren't the leastbit interested. Breakfast was poor, only two choices of cereal and breakfast was cold. I wouldn't stay here again.

4.0 / 10.0

3.0 / 10.0

It is difficult to rate the stay, there was no one at checkin on arrival, in the end after going to find a member of staff reception was manned. Reception was deserted on checkout. The room was modern, clean and great. The outside area had a table, chair and a lot of cigarette ends, which could have been swept away. So good rooms, but no visible members of staff at all.

3.0 / 10.0

8.0 / 10.0

nice surrondings

8.0 / 10.0

nice surrondings

3.0 / 10.0

The hotel was fine for a one night stop over. It is in need of a face lift and renovation. The diner menu is limited, but was ok. The staff were very friendly and tried hard. Thank you

3.0 / 10.0

The hotel was fine for a one night stop over. It is in need of a face lift and renovation. The diner menu is limited, but was ok. The staff were very friendly and tried hard. Thank you

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Potters Heron Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Potters Heron Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Potters Heron Hotel?

We found 15 amenities for this rental. This includes restaurant, non-smoking, tv, bathroom, and coffee/tea maker.

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3star

2 guests · 1 bedroom · 1 bath

WiFi/Internet · Bar · Garden

Looking for a memorable stay in Test Valley District? Our Bed and Breakfast might just be what you're looking for. Enjoy amenities including Non-smoking, Bar and WiFi/Internet, and more during your stay.

Potters Heron Hotel

Hotel in Test Valley District

Reasons to book

About this hotel

Amenities at Potters Heron Hotel

Map of Test Valley District

Nearby attractions

Available Rooms

Hotel in Test Valley District

Reasons to book

Map of Test Valley District

Nearby attractions

Available Rooms

About this hotel

Amenities

Ratings and reviews

FAQs

Is parking included with this hotel?

Is there a pool at this hotel?

Is Potters Heron Hotel pet friendly?

What amenities are available at Potters Heron Hotel?

Explore similar stays in Test Valley District

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