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Holiday Inn Express Mountain View - S Palo Alto by IHG

Top rated by guests

Exterior

Standard Room, 2 Queen Beds | Pillowtop beds, in-room safe, desk, blackout drapes

Free toiletries, hair dryer, towels

Room amenity

Pillowtop beds, in-room safe, desk, blackout drapes

8.8Excellent

(478 Ratings)

"Staff was polite and helpful. It’s no frills. I’ve stayed there before. I’m not one to give a place a second chance if I’ve had a bad experience so this is a big thumbs up from me."

Karen

Don't miss out! Price and availability may change

8.8 / 10.0

Excellent(478 Ratings)

Hotel in Los Altos, CA

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with free breakfast, steps from Silicon Valley
Along with a fitness center, this hotel has a coffee shop/cafe and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, free use of bicycles, concierge services, and a 24-hour front desk are onsite.
Holiday Inn Express Mountain View - S Palo Alto by IHG offers 44 air-conditioned accommodations with tablet computers and MP3 docking stations. Beds feature pillowtop mattresses. 40-inch LED televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Mountain View hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.

Amenities at Holiday Inn Express Mountain View - S Palo Alto by IHG

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Balcony or Patio

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Free parking

Map of Los Altos, CA

city location on map

Nearby attractions

Golden Gate Park

Santa Cruz Wharf

Municipal Rose Garden

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

8.8Excellent

(478 Ratings)

"Staff was polite and helpful. It’s no frills. I’ve stayed there before. I’m not one to give a place a second chance if I’ve had a bad experience so this is a big thumbs up from me."

Karen

Don't miss out! Price and availability may change

$$$$

8.8 / 10.0

Excellent(478 Ratings)

Hotel in Los Altos, CA

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Los Altos, CA

city location on map

Nearby attractions

Golden Gate Park

Santa Cruz Wharf

Municipal Rose Garden

Available Rooms

About this hotel

Hotel with free breakfast, steps from Silicon Valley
Along with a fitness center, this hotel has a coffee shop/cafe and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, free use of bicycles, concierge services, and a 24-hour front desk are onsite.
Holiday Inn Express Mountain View - S Palo Alto by IHG offers 44 air-conditioned accommodations with tablet computers and MP3 docking stations. Beds feature pillowtop mattresses. 40-inch LED televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Mountain View hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Balcony or Patio

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

8.8 / 10.0

Excellent(478 Ratings)

5.0 / 10.0

great as always

5.0 / 10.0

The room was clean, the breakfast good and parting was great

5.0 / 10.0

Young man at the front desk was very helpful for bus ride to Stanford University. Great breakfast and cleaning staff and maintenance staff were very friendly and kind asking us if we need anything. We will definitely come back!! Thank you!!

3.0 / 10.0

Disappointed in the state of the property. Old and over-priced. I wouldn’t rate it 3 star. It’s a 2 star. Nothing against the staff. It’s just an OLD hotel being priced as if it were new. Not happy with Hotels.com as a result. Earlier in the week I was at an excellent Westin Element in San Jose. I wish I had not left that property.

5.0 / 10.0

Parking Area was safe

1.0 / 10.0

Ok at best

5.0 / 10.0

Simple and clean. They didn’t bring any fresh towels up during my stay though.

3.0 / 10.0

The room was clean, but the safe didn’t work, the desk chair hydraulic was broken and didn’t stay up, made it hard to work. The air conditioner was very noisy and the elevator made a lot of noise and had an expired certificate - 2023.

1.0 / 10.0

This review is for the second reservation we were forced to make because our first reservation for two beds wasn’t available. Front desk person was rude and didn’t explain why our reservation for two beds isn’t available. He made us get a second room which cost us more than twice. We’ve used hotels.com for dozen of years and hopefully you can resolve it and hotel should refund us cost for one rxtra room

1.0 / 10.0

We reserved a room with two beds. Upon arrival, they said they don’t have the room and if we want to stay we need to get another second room. And the front desk person was rude. Wanted us to get second room directly through him instead of hotels.com. BTW, both hotels.com and IHG website was showing there were multiple two bed rooms still available while we were checking in.

8.0 / 10.0

It’s a bit outdated, but clean and the staff was nice. I did ask for late check out and they said they couldn’t unless I was a gold member. Then me and my husband stayed in the car to talk and the person that checked us in asked if we were ok and that if we needed a late check out and apologized and said we could’ve done that. He was very nice and pleasant and was helpful with any concerns or questions I had. I enjoyed our time and also it was only 8 mins away from the shoreline which is why we stay there.

10.0 / 10.0

Staff was polite and helpful. It’s no frills. I’ve stayed there before. I’m not one to give a place a second chance if I’ve had a bad experience so this is a big thumbs up from me.

10.0 / 10.0

Parking spaces are small

10.0 / 10.0

I like it.

10.0 / 10.0

Clean and staff was pleasant and helpful! Enjoyed the breakfast bar too!

2.0 / 10.0

Well for first off our room was ready at check in time. Our “New clean sheets” were dirty there was a stain. The mini fridge did not work as well so I had nowhere to store my insulin. There had to be a plumbing issue because there was a foul smell coming from the toilet without the fan, ac or having any type of air circulation going in the smell would linger into the room. We told the employees but there was nothing the staff could do for us, no change of room not even a refund if we wanted to leave. We only tolerated it one night and spent the rest of our trip elsewhere. I hope the company can fix the issue we experienced because it was not right what we had to deal with.

10.0 / 10.0

Front desk staff was so friendly even with us getting there late into the night! Thanks guys!

10.0 / 10.0

Convenient to place I can go

8.0 / 10.0

Check in was very smooth. Room clean, comfortable and quiet. Breakfast very good.

10.0 / 10.0

All staff members great! The front desk personnel very helpful and friendly and fun! The weekday lady that prepared the breakfast items daily was wonderful, went out of her way to make sure food area was kept supplied and clean. Rooms very clean, and quiet!

2.0 / 10.0

Arrived very late from emergency flight from out of state. Parking lot spaces small and when I told front desk no parking spots he said, "you will have to park on the street". Did manage to find one tight spot with car on one side with a sticker "new driver please be patient". No way we were going to park in a spot like that. Canceled reservation and headed directly to hospital with no idea of where we would be staying. Idea was to find hotel then drop passenger to stay at hospital with patient and driver would return to hotel. Driver ended up at Strata Hotel near hospital. Very nice place.

5.0 / 10.0

Amazing staff, breakfast and cleaniness of the room. I would definitely stay here again!!

4.0 / 10.0

The coffeemaker in the room didn't work.

4.0 / 10.0

It was a perfect

5.0 / 10.0

Great customer service at the front desk very personal young man

5.0 / 10.0

I really enjoyed our stay here, it was clean, all of the staff were extremely nice, and I liked the breakfast selection. Our room was clean, the beds were comfy, and the bathroom and bathtub was clean. I liked that they used Dove products since this is the brand that we use already. All of the staff were so helpful and very friendly to my twin 5 year olds, they would ask questions and every staff greeted them with a smile and answered all of their questions. I would definitely stay here again.

8.0 / 10.0

Small hotel with easy parking. I loved that they served both eggs and egg whites in their buffet breakfast. I wished the heavy curtains in the room closed all the way to leave out the light. They seemed to be just for decoration which doesn’t make sense.

8.0 / 10.0

Convenient and close to shopping center.

5.0 / 10.0

A great place to stay. Very quiet and the personnel very friendly. The breakfast was good.

4.0 / 10.0

Ok

10.0 / 10.0

It was convenient and quiet.

4.0 / 10.0

The hotel was convenient to shopping and eateries. The staff was absolutely wonderful! I was disappointed that the elevators did not work for the weekend. That meant checking in, then exiting the main facility to walk across the driveway to take the stairs. The staff offered to carry my luggage as I recently had knee surgery. Honestly, had I known ahead of time, I would have cancelled my reservation and booked somewhere else. Otherwise, my room was comfortable; breakfast was good, and the staff was professional.

2.0 / 10.0

No elevator all three days.

10.0 / 10.0

.

10.0 / 10.0

Friendly staff, nice location

10.0 / 10.0

Very pleasant stay. Nice, clean room.

10.0 / 10.0

Room size is good and very near eateries and supermarket. Night staff is very friendly and helpful.

10.0 / 10.0

Room is very clean. Staff is very nice.

6.0 / 10.0

ok

8.0 / 10.0

Great location, good price

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