See all properties

SureStay Plus Hotel by Best Western Mountain View

Free breakfast

Desk, laptop workspace, iron/ironing board, free WiFi

Lobby

Standard Room, 1 King Bed, Accessible, Non Smoking | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

7.0Good

(946 Ratings)

"All those at the front desk were excellent!"

Judi

Don't miss out! Price and availability may change

7.0 / 10.0

Good(946 Ratings)

Hotel in Los Altos Hills, CA

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Air conditioner, Internet / Wifi and more

About this hotel

Suburban hotel with free breakfast and a fitness center
This smoke-free hotel features an outdoor pool, a fitness center, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and concierge services are onsite.
SureStay Plus Hotel by Best Western Mountain View offers 71 accommodations, which are accessible via exterior corridors and feature fireplaces and complimentary newspapers. This Mountain View hotel provides complimentary wireless Internet access.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at SureStay Plus Hotel by Best Western Mountain View

Pool

Air conditioner

Internet / Wifi

Fireplace

TV

Wheelchair accessible

Gym or Fitness Center

Free parking

Map of Los Altos Hills, CA

city location on map

Nearby attractions

Santa Cruz Wharf

Fishermans Wharf

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

7.0Good

(946 Ratings)

"All those at the front desk were excellent!"

Judi

Don't miss out! Price and availability may change

$$$$

7.0 / 10.0

Good(946 Ratings)

Hotel in Los Altos Hills, CA

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Map of Los Altos Hills, CA

city location on map

Nearby attractions

Santa Cruz Wharf

Fishermans Wharf

Available Rooms

About this hotel

Suburban hotel with free breakfast and a fitness center
This smoke-free hotel features an outdoor pool, a fitness center, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and concierge services are onsite.
SureStay Plus Hotel by Best Western Mountain View offers 71 accommodations, which are accessible via exterior corridors and feature fireplaces and complimentary newspapers. This Mountain View hotel provides complimentary wireless Internet access.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Fireplace

TV

Wheelchair accessible

Gym or Fitness Center

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

7.0 / 10.0

Good(946 Ratings)

5.0 / 10.0

Great location, in more ways than advertised. Had to bring my car to service for a day and was able to take the bus, bus stop 1 block away.

1.0 / 10.0

The room was dirty, bathroom was covered in ants and the shower left puddles on the bathroom floor after I showered. By bed sheets had holes in it.

5.0 / 10.0

Good experience staying here.

3.0 / 10.0

Clean comfortable room. Easy check-in and check-out. Good parking. We did not feel safe, though. On two occasions (one at 2 PM and one at 9 PM) someone kept trying to insert a key into our door as if trying to get in. That was very unsettling. At about 11 PM there were loud banging noises either on the door of the room next to ours. We reported all of these incidents to the front desk but there is, obviously, little they can do about this given the 2-story, open walkway design of the hotel. A gated entry to the parking lot and entrance would be the only reasonable solution.

5.0 / 10.0

The staff at Sure

1.0 / 10.0

Room looked nothing like the photos on hotels .com .Room needs some upgrades Capet need to be cleaned . Night staff is very rude.

4.0 / 10.0

I did not like the mold in the shower tiles, on the bathroom floor, behind the faucet.

8.0 / 10.0

The breakfast ok, feel the stomach

4.0 / 10.0

We were welcomed with the big stains on the carpet. A dead bug smashed on the wall a big wad of goop by the door still determined to be what it is and just dirty would not stay there again would not recommend staff was nice, but that’s about it.

5.0 / 10.0

The hotel was nice and quiet..staff was friendly..no complaints at all from me

8.0 / 10.0

The rooms were clean and spacious, although I had to place the microwave on the floor to be able to plug it in. This wouldn’t be accessible to someone who can’t lift, bend over, get back up, and so on. Same for the coffee machine, although I didn’t use that. I feel that this should have been communicated to some extent. My stay was otherwise very nice and I enjoyed the breakfast!

1.0 / 10.0

This stay was no good. I stayed there twice last summer and liked it - budget friendly and clean. This year our first room had a red stain near the pillows on one bed and hair and lint under the sheets on the other. When we moved rooms the beds were clean enough, but the bathroom was grimy and thick layers of dust were everywhere. Plus both rooms has stained dirty carpet. When I spoke to management about my concerns the next morning, they stated that they were sorry and I could ask for the "manager's special" next time and get a discount. This did not leave me with any want to ever stay at this property again.

10.0 / 10.0

All those at the front desk were excellent!

6.0 / 10.0

Good value

10.0 / 10.0

.

1.0 / 10.0

It wasn’t very clean, walking on the carpet my bare feet was dirty. Noise from air conditioning and fridge was loud. Could hear shower and toilet from above. Mega truck start the engine and rev at 6 am. Was scheduled to stay today but changed to Hampton Inn, much nicer and quiet. Take that dump off your listings!

8.0 / 10.0

The hotel is two story building and the front desk is available round the clock and helpful.

2.0 / 10.0

The bathroom was not clean, air conditioning too loud,

3.0 / 10.0

Strong smell of "substance" in the hallways as we walk to the room, which we believe were guest related and not related to the hotel, and there were fleas in the bed/mattress where my spouse was bitten around her ankle. Location and service were good.

6.0 / 10.0

The tub in the bathroom was very dirty. The sides and non stick dots were very dirty.

10.0 / 10.0

Super convenient, safe and quiet neighborhood, nice walking around

10.0 / 10.0

Natalie was a great host. She was very nice and helpful. It was a very good experience.

4.0 / 10.0

Really enjoyed our stay. It’s super quiet. Breakfast was average but pretty good selection. Customer service was very good, everyone was very friendly.

10.0 / 10.0

The room was clean and the breakfast was well-laid out. The staff are helpful. Good value for the price.

8.0 / 10.0

Unfortunately the microwave in our room was dirty. A little disappointed when I had to eat on paper plates and plastic utensils

8.0 / 10.0

It was very convenient and reasonable while mu son was in the hospital.

8.0 / 10.0

I serves the purpose very well if you are travelling alone for work or just want a place to sleep. Parking, breakfast, gym room are very good. The room are clean and functional.

2.0 / 10.0

Has no elevators for wheel chair access

2.0 / 10.0

Poor motel with no air-conditioning. My room was over 80° at night, extremely uncomfortable.

4.0 / 10.0

The stay was ok. Just a few things. Cobb webs near the window. Like it has not be cleaned in years. Shower curtain had mold, same as well, like it had not been changed in years. The lock for the door was broken.

4.0 / 10.0

The bed was super comfortable and the pillows were great. Good water pressure too. The not so good was the fact that we started out with not even a quarter roll of toilet paper and quickly ran out and waited hours for more to arrive. Finally I had to swipe some off a cleaning cart. They didn’t clean our room every other day as requested. The cleaning woman walked into our room while we were there, didn’t knock…good thing we were clothed. And the breakfast was rough. Dried out hot food and tasteless everything else. The parking at night is also a joke.

10.0 / 10.0

I’ve stayed here twice now and enjoyed it each time. Great location and friendly staff. Beds are comfy and clean rooms.

10.0 / 10.0

My only quibble is breakfast: Management needs to work on breakfast to create more options. It's also dry. And they need to add a waffle maker with real syrup. Now if you're reading this: Remember this is an old hotel in Mountain View that has been restored and updated. It's not the Mandarin in San Francisco with breathtaking views of the bay. I stayed 2 weeks for family business reasons, and I really appreciate the staff's friendliness and the cleanliness of the facility.

1.0 / 10.0

Extreme chemical smell, mold around the tub, maybe mold, maybe blood on the walls. Worst BW I’ve ever stayed in. I want a refund.

5.0 / 10.0

Staff was very friendly.

10.0 / 10.0

The staff was very accommodating.

2.0 / 10.0

Living approximately 45 miles from this property, my daughter and I made reservations for this two-night stay to ensure being on time for two successive days of early morning out-patient surgery appointments at a nearby medical facility. On check-in, desk staff said I would get no discount as a Best Western Rewards member since reservations were made through Hotels.com. The swimming pool was extremely cold. The Jacuzzi pool was empty and roped off with yellow tape (especially disappointing). We had to kill two spiders, one of which was hanging from the ceiling about four feet above my daughter's bed. Two bath towels were stained with wide black streaks and another had a large splotch of dried, cream-colored matter. The shower head was unreachable--so high above one's head it was difficult to get adequate coverage below the waist and the stream so strong it hurt top of the head.The TV had no screen guide nor name of program currently being viewed. There was no night light; had to use cell phone flashlight for night-time trip to bathroom. There was no printed literature on amenities--hours of operation for complimentary breakfast, for example. And the price paid through hotels.com was much higher than prices advertised on property’s web site. SureStay Plus in Mountain View, CA gets a D-minus from us.

10.0 / 10.0

It was small, quiet, and nice

8.0 / 10.0

Stayed for my daughter’s graduation from Stanford Law, very close, great value, clean, bed was incredibly comfortable! Would stay again and I am usually a 5 star hotel person. Kudos to this property!

4.0 / 10.0

All was great but no refrigerator

Explore similar stays in Los Altos Hills

Explore all rentals in Los Altos Hills

7.2 / 10.0

Good(950 Ratings)

SureStay Plus Hotel by Best Western Mountain View

in Mountain View

4 guests · 1 bedroom · 1 bath

Internet / Wifi · Pool · Free parking

Looking for the perfect place to call home during your trip to Los Altos Hills? This Hotel offers a comfort and style with top-notch amenities, including Air conditioner, Fireplace and Internet / Wifi, and more.

7.1 / 10.0

Good(224 Ratings)

SureStay Plus Hotel by Best Western Mountain View

Hotel

in Mountain View

2star

2 guests · 1 bedroom · 1 bath

Free breakfast · Internet / Wifi · Pool

Experience the best of Los Altos Hills with this Hotel available for $127. This property is equipped with amenities including Free breakfast, Free parking and Air conditioner, and more.

8.4 / 10.0

Excellent(138 Ratings)

Residence Inn Palo Alto Mountain View

in Mountain View

2 guests · 1 bedroom · 1 bath

Internet / Wifi · Pool · Parking

Soak up the beauty of Los Altos Hills in our Hotel, Residence Inn Palo Alto Mountain View. With a range of amenities such as Parking, Pets allowed and Gym or Fitness Center, you'll feel right at home.

10.0 / 10.0

Outstanding(1 Rating)

Los Altos Hills Retreat Near Stanford w/ Pool, KTV, Hot Tub & Game Room

in Los Altos Hills

18 guests · 5 bedrooms · 2 baths

Family friendly

Experience the best of Los Altos Hills with this House available for $986. This property is equipped with amenities including Family friendly, and more.

9.8 / 10.0

Outstanding(51 Ratings)

Luxury in Los Altos Hills/Stanford

Bed and Breakfast

in Los Altos Hills

4 guests · 2 bedrooms · 1 bath

Business stays, family stays, couples stay, getaway vacation, and rental in Los Altos Hills at Luxury in Los Altos Hills/Stanford for $370 for your next trip.

9.8 / 10.0

Outstanding(51 Ratings)

Luxury in Los Altos Hills/Stanford

Bed and Breakfast

in Los Altos Hills

4 guests · 2 bedrooms · 1 bath

Looking for a business stay, family stay, couples stay, getaway vacation, or traveling to Los Altos Hills, at $370 per night for your next great vacation.

You can save with One Key

8.0 / 10.0

Excellent(4 Ratings)

Hilltop Los Altos Stay Near Stanford + Pool, Grill, KTV & Views

in Los Altos Hills

10 guests · 5 bedrooms · 4 baths

Family friendly

Business stays, family stays, couples stay, getaway vacation, and rental in Los Altos Hills at Hilltop Los Altos Stay Near Stanford + Pool, Grill, KTV & Views for $806 for your next trip.

10.0 / 10.0

Outstanding(33 Ratings)

Los Altos Hills Villa

in Los altos hills

8 guests · 4 bedrooms · 3 baths

Pets allowed · Family friendly

Looking for the perfect place to call home during your trip to Los Altos Hills? This Villa offers a comfort and style with top-notch amenities, including Pets allowed and Family friendly, and more.

Fantastic 7-bedroom house with AC in Los Altos Hills

in Los Altos Hills

14 guests · 7 bedrooms · 4 baths

Family friendly

Discover the beauty of Los Altos Hills with a stay at Fantastic 7-bedroom house with AC in Los Altos Hills, a top rated House with amenities such as Family friendly, and more.

You can save with One Key

9.4 / 10.0

Outstanding(8 Ratings)

A Grand Villa, Private Lake, Monet Garden, 25567 Main House

in Los Altos Hills

12 guests · 6 bedrooms · 4 baths

Pets allowed

Soak up the beauty of Los Altos Hills in our Villa, A Grand Villa, Private Lake, Monet Garden, 25567 Main House. With a range of amenities such as Pets allowed, you'll feel right at home.

1.0 / 10.0

(1 Rating)

5BR Luxury with KTV, Pool, View, Near Stanford

in Los Altos Hills

10 guests · 2 bedrooms · 4 baths

Pool · Kitchen or Kitchenette · Air conditioner

Business stays, family stays, couples stay, getaway vacation, and rental in Los Altos Hills at 5BR Luxury with KTV, Pool, View, Near Stanford for $0 for your next trip.

Exclusive Estate in the Heart of SV, Near Stanford

in Los Altos Hills

4 guests · 1 bedroom · 1 bath

Family friendly

This Villa for $270 in Los Altos Hills, is perfect for your next (business stay, family stay, couples stay, getaway vacation, etc.)

10.0 / 10.0

Outstanding(8 Ratings)

Beautiful Cottage in the Heart Of Silicon Valley with Amazing Views!

in Los Altos Hills

4 guests · 2 bedrooms · 2 baths

Pets allowed · Family friendly

Indulge in a peaceful retreat at Beautiful Cottage in the Heart Of Silicon Valley with Amazing Views!, our elegant Cottage in Los Altos Hills. Enjoy amenities including Pets allowed and Family friendly, and more.

9.4 / 10.0

Outstanding(269 Ratings)

Enchanté Boutique Hotel

2 guests · 1 bedroom · 1 bath

Internet / Wifi · Free parking · Air conditioner

This Hotel for $365 in Los Altos Hills, is perfect for your next (business stay, family stay, couples stay, getaway vacation, etc.)

Fantastic 7-bedroom house with AC in Los Altos Hills

in Los Altos Hills

14 guests · 7 bedrooms · 4 baths

Family friendly

Experience vacation in Los Altos Hills with our House, Fantastic 7-bedroom house with AC in Los Altos Hills. Enjoy amenities such as Family friendly, and more.

8.5 / 10.0

Excellent(4 Ratings)

Ultra-modern executive mansion retreat in the most prestigious area of Bay Area

Bed and Breakfast

in Los Altos Hills

8 guests · 1 bedroom · 1 bath

Pets allowed · Family friendly

Experience vacation in Los Altos Hills with our Bed and Breakfast, Ultra-modern executive mansion retreat in the most prestigious area of Bay Area. Enjoy amenities such as Pets allowed and Family friendly, and more.