Courtyard® by Marriott® Fort Lauderdale City of Plantation

One of the staff was rude, she was on her phone for the 4 hours she had us wait in the lobby. Room wasn't dirty but it definitely wasn't super clean either. Walls were so thin you could hear everyone that walked by.

The breakfast and the bar were well stocked, and the food was fresh.

Good area. Quiet

Courtyard Plantation is in a safe, convenient location. There are plenty of restaurants and stores within a short walking distance. Feels very safe to walk nearby. We’ve stayed at other hotels in the area but they did not have convenient access like Courtyard Plantation.

Clean and nice room. Kind staff. Our only complaint is the rooms are not quite soundproofed and you could listen to the noises of the hall and contiguous rooms

Staff very friendly and courteous. Rooms wwre spacious and clean

Clean room & courteous staff!

Hotel was quiet and clean. Check-in was quick and easy. Recommend this hotel

Great customer service, and clean rooms!

The front desk was very nice. Chris was amazing at the front desk. Housekeeping was the worst. The room was dirty the housekeeper clean my room as a stay over put the pillows on the couch not back on the bed without putting the pillows back on the bed they also didn’t put any pillow cases back on the bed. When we first checked in with asked front desk for a sheet set for the couch bed. The young lady delivered them she actually had on flip flops which was so unprofessional I’ve never seen such thing in my life. The housekeeping teams is the worse ever

close to airport and starbuck coffee

The room was good a little small but clean. Staff was helpful for the most part but it lacked amenities. No microwave and a tiny refrigerator. The ground floor around the courtyard offers no privacy

Yes and helpful for the most part.

Yes

I gave them a two star because they apparently cannot read what a DO NOT DISTURB sign mean. I placed the sign on the door, only to have housekeeping pounding on my door at 8:30 in the morning . This happened 3 times, the second time my wife was in the shower and I was in bed ( 8:45 am ) I was awoken to a housekeeper ( male ) standing in my room. Freak the F out of my wife. We checked out 2 days early ( wasted 300+ dollars in room rates ) . I notified the front desk twice of this only to receive assurance it would happen again. Not sure what else I could have done. I’m not recommending this place at all. This courtyard is so old it actually had a courtyard… terrible beds felt like sleeping in a hammock… the room was renovated but smelled like mold. The daily dose of room freshener smelled worse. Nice location, easy parking, clean lobby, Uncaring staff. Cheaper than most hotels in the area , obvious reason why !! Buyer beware !

arrived at check in time 4pm, waiting until 5 pm until allowed to check in. room nice, quiet and clean. check in was only problem

The rooms were clean and

Elevator was broken our while stay. We were on the 2nd floor. No one told us they would not come in to clean our room on day #2 of #2 to

Clean room and hospitable frontline staff.

Nice room with walk in shower as requested. No problems although a shame that there was not breakfast included and the al a carte items were too expensive. Will return on another occasion

I was surprised that the breakfast had an associated cost; otherwise, the experience was okay.

The staff were so nice! I don’t think I’ve ever felt so comfortable and safe at a hotel that wasn’t an all inclusive resort

Room was very clean Smelt clean as well

Room was good size, clean and bed was super comfy. Close to Nova Southeastern University and a variety of stores and restaurants.

On arrival, I had a wonderful welcome by the staff. I was displeased with my room on check in & was immediately offered a room change to one that was suited for me. My 15 year old daughter arrived on Tuesday 08/26 afterv 8pm & I took her to the front deskfor check in, the receptionist was very unplesant & did not ask her name, she was just like "ok" and that was it. It is obvious that this hotel has no interest in knowing the names of all guests who are staying at the property. On another occasion I went to the desk to purchase an item & the same female receptionist rudely said "no cash' because apparently her shift ended in a few minutes so I had to use a card for purchase. All interations with her were uncomfortable & unplesant. On Wednesday 08/27 we were dropped off at Sawgrass Mills Mall . My daughter & I were the only guests & the driver who is a hotel staff said he would return at 4pm for pick up at.Marshalls.He never came, his shift ended at 3pm so he told me a blatant lie. We were stranded !! I live outside the country & did not have international minutes. The team at Marshalls said they were unable to give us a call,to contact the hotel. I believe there was a language barrier due tho the fact that the staff speaks mostly Spanish. I would NEVER return to this hotel because of those two employees, the very unplesant receptionist & the driver who never returned for us at Saw Grass Mills Mall. They are both tthe sole reason for my one star rating.

The hotel was very nice; staff was friendly and professional.

Liked the location

N/A

The staff were lovely, however the most important thing to me when I stay in a hotel is the cleanliness. When I arrived I didn’t realize the hotel room was so dirty, or I would have asked for a different room. I checked in super late and was absolutely exhausted. When I finally did go in the bathroom, it was absolutely disgusting. There was hair all over the floor, and the shower was super dirty. There was even a leaf on the ground.

Third time checking in, that says it all! Love their service !

Excellent

The property is great. This trip I had so many issues with housekeeping. I really am tempted not to return and use a hotel that’s close to all the amenities in the area. Very disappointed this trip.