Wyndham Independence

Yes

Clean room

Elevator was stuck had to call 911.

The floor was dirty, Clearly someone didn't vacuum. The bathroom wasn't clean. Looked like pee was on the tub. There was hair in the bathroom sink and toilet. The light right by the door didn't work. The countertops in the room were also dirty. I wouldn't stay here again.

It shows breakfast included but it is not. $14.99+TAX per person and dining in a very dark room without windows. OK! the worse thing is... there is just some pan-cakes and eggs with coffee or milk, Terrible experience for the price.

Poop in hot tub see my other review. Please grant a refund or compensation for the terrible handling. Oh! Also, when trying to get into pool area, door didn’t open with anyone’s room key so we had to walk all the way back to the front desk because the same lazy girl who refused to do her job at check in was too busy sitting on her cell phone to come help us and said she’d call maintenance and they never came!!! This whole place is a mess

Room was neglected. facilities are neglected. management problem or corporate problem?

Severely understaffed, very rude girl at check in but nice young man ended up helping us out after waiting two hours to check in with entire lobby filled with people waiting to check in probably 50 people. Hot tub was only reason we stayed which they shut down first night due to an “accident” & lied saying someone slipped and fell so blood was by pool and I could tell she was lying but went about my day and accepted the loss so went to go to bar another reason we chose this hotel which was also not open. Next night went to hot tub cause they said it was “cleaned up” & didn’t realize until it was too late that it appears FECES got into the water as the bubbles were all brown. I have pictures and we all jumped out and ran to our rooms to shower. The rooms weren’t clean and obviously couldn’t sleep after sitting in someone else’s literal poop!!!

Rooms none of the hideaway beds had sheets had to go down and get sheets and make beds, the bar they had was amazing food came out and fresh??

Elevator did not work for a minimum of 2 business days

Broken elevator but put us on top floor. Room was nasty, mold everywhere. No hot water to take a shower. I feel I deserve my money back

No heat or hot water! Room was dirty

Hot tub was really dirty elevators was broke down …

Everything was good.

Nice

Staff was amazing and room was clean.

Timing was good and greet

Would not stay here again. Arrived for check in, was told they were sold out. Then they magically had a room that needed to be cleaned after I threw a fit. Was not the room I booked. Booked 2 queens and was given a king and a sofa bed. No extra sheets for the sofa bed. 1 bath towel for two people. No phone in the room to even call for sheets. Had to track down housekeeping because there wasn’t a phone and we weren’t given room keys because the machine was down. Remote to the tv didn’t work. Only 1 lamp in the room worked, the other bedside lamp was just for show as there wasn’t even a spot to plug it in. Overall terrible experience and I’d never recommend.

Cosmetic

My room was out of power for a day and an half and the problem was never fixed nor solved.

Great for the price and for one night stay. Rooms need some TLC but nothing that affected my stay.

Nice staff. Refrigerator, microwave & big screen tv were greatly appreciated!

Good price & location near bus.

Great staff, hotel in semi-disrepair. Still a good value.

awesome

Everything was amazing. I especially felt welcomed by Corinna at the front desk. She was amazingly helpful throughout our stay.

Womderful staff, clean room

Room had dirty sheets, then they made me wait a hr 18 minutes in lobby before they switched my room because the front desk person went to break.

The stay was awesome. I want to mention that There is a gentlemen by the name of Gagan. He was the receptionist and very rude when I was trying to get help with an issue online. I specified that my agent from Expedia was trying to call. The agent called 3 times and no answer. So I went to the front desk to bring this to his attention and he laughed in my face and said “do you see anyone on the phone, do you see the phone ringing??” After that I spoke with the very nice manager. Her name is Laneisha. She helped me out tremendously and I’m so grateful to her for her help and support. Other than the rude guy, I always enjoy my stay at the Wyndham. Also Preston is also an exceptional host as well and very helpful. Thank you

Always have a great stay with the Wyndham

I wasn’t able to get into my room until 6pm because the rooms weren’t “available” yet. I called for three days in a row to speak to a manager. Finally spoke to a manager and was told she’d call me back. She never called back. Never again.

Great stay perfect staff