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Holiday Inn Cleveland-S Independence by IHG

Top rated by guests

Breakfast served, American cuisine

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed with Sofa bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

8.2Excellent

(1,008 Ratings)

"This property was really nice, and very clean! The staff was friendly, and attentive. The location was central to a ton of things and close to the highways. The pool was wonderful, and the entire plac..."

Nicole

Don't miss out! Price and availability may change

8.2 / 10.0

Excellent(1,008 Ratings)

Hotel in Independence, OH

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with free parking, near Cuyahoga Valley National Park
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Holiday Inn Cleveland-S Independence by IHG offers 254 air-conditioned accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Amenities at Holiday Inn Cleveland-S Independence by IHG

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Balcony or Patio

TV

Gym or Fitness Center

Free parking

Map of Independence, OH

city location on map

Nearby attractions

The Cleveland Museum of Art

Cuyahoga Valley National Park

Rock & Roll Hall of Fame

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

8.2Excellent

(1,008 Ratings)

"This property was really nice, and very clean! The staff was friendly, and attentive. The location was central to a ton of things and close to the highways. The pool was wonderful, and the entire plac..."

Nicole

Don't miss out! Price and availability may change

$$$$

8.2 / 10.0

Excellent(1,008 Ratings)

Hotel in Independence, OH

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Independence, OH

city location on map

Nearby attractions

The Cleveland Museum of Art

Cuyahoga Valley National Park

Rock & Roll Hall of Fame

Available Rooms

About this hotel

Hotel with free parking, near Cuyahoga Valley National Park
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Holiday Inn Cleveland-S Independence by IHG offers 254 air-conditioned accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Balcony or Patio

TV

Gym or Fitness Center

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

8.2 / 10.0

Excellent(1,008 Ratings)

5.0 / 10.0

Yes

4.0 / 10.0

Clean, hostess at buffet breakfast not very courteous We asked if we could have buffet at 9:45. It was from 7 to 10

4.0 / 10.0

Staff very nice. Good restaurant Enjoyed the pool The room was old, lots of pealing wall areas, holding hooks out. Mattress saggy. No shuttle service even tho 3 vans parked out front. Otherwise good.

5.0 / 10.0

I did not eat breakfast.

4.0 / 10.0

Made the trip for the Browns game.

5.0 / 10.0

Great experience

3.0 / 10.0

At check in staff was indifferent towards me and other customers. Obviously not excited about being there.

4.0 / 10.0

The room was good but the beds were so uncomfortable

5.0 / 10.0

Nice facility. Clean but dated.

5.0 / 10.0

All good.

6.0 / 10.0

Was not able to order pizza or anything to my room but can order door dash. The carpets in the hallways was raised and was tripping on it on the way to and from my room. I had a lot of things to carry so it was not convenient. The bathroom ceiling/wall paint was peeling off. Other than that, it was close my meeting, to where I needed to be the following morning.

8.0 / 10.0

The room was very clean and well taken care of. I would suggest a fan for the bathroom because the water will cause mold. Other than that the staff hotel and the stay was fantastic!

10.0 / 10.0

This property was really nice, and very clean! The staff was friendly, and attentive. The location was central to a ton of things and close to the highways. The pool was wonderful, and the entire place smelled AMAZING! The only things I have to say are about how low the ceilings are (I’m 5’4 and I could touch them and we saw several taller folks crouching and ducking), the condition of the carpet in the hallways on the first and second floor (The carpet has little hills in it when it’s coming up and if you aren’t paying attention, it would be easy to catch your shoes and trip and fall), and the only movable curtains in the room were sheer and you could see through them from the parking lot. Other than that we had a great stay!

4.0 / 10.0

We were informed of having to pay a 150 deposit on the room and that information was told on the the check in date. Also were told that the deposit was going to be return as soon as we checked out and that was false

8.0 / 10.0

My room was not vey clean. I had to wipe down the portable table and desk. Looked like dried up food. The back of toilet had hair on it and the shower wasn’t very clean.

10.0 / 10.0

Nice hotel and location

6.0 / 10.0

Staff patient and friendly. Comfortable sleeping. Convient to airport.

10.0 / 10.0

only stayed one night but had a great experience! we were greeted with such a sweet lady when we checked in!

10.0 / 10.0

Friendly staff, alot of dining options you can wak to

10.0 / 10.0

over all the property needs a few updates carpet was filthy on the outside and was bulking causing you to trip a lot of partying at the facility because of the club but my company made it fun. if your looking for peace and relaxation that’s not the place

4.0 / 10.0

We had trouble with the sink draining but were able to get a different room just a few doors away. Overall a nice stay with lots of restaurants nearby.

6.0 / 10.0

I didn't like the one hundred fifty dollar charge for security. It was unnecessary and excessive.

10.0 / 10.0

Like Joe the manager

4.0 / 10.0

It is a busy hotel with cobdeeebces but overall no complaints.

1.0 / 10.0

Don’t let the convention center and lobby fool you! The room section of this roach motel in a satin dress is absolutely disgusting and out of date. The price I paid for a room of this condition smelling like weed and cat urine with hallway carpets literally bulging to the point of a tripping hazard was an absolute rip off. I do not have high standards and if the price was half what I paid I might have been ok with it but this was a scam! And don’t even get me started on the $150 incidental hold that didn’t drop off for nearly a full week after I left or the $18 dollars for breakfast that was worst quality than the cheapest continental you’ll ever have.

4.0 / 10.0

Staff was very accommodating! Air conditioning not working, nor entry light into room. Motorized shades not working, no light for 4 days. Benches were placed outside full of smokers. Not a good look upon arrival.

6.0 / 10.0

My room could have been cleaner

2.0 / 10.0

the bed linens were clean, bed very comfortable, concern about the hygiene of feather pillows. the pull out sofa bed bowed in the middle. UNUSABLE - no linens for it, told we couldn't get any - housekeeping gone. Then someone showed up with them. There was no microwave in the room !! bathroom was too small. The dove products were nice. I would NOT recommend this hotel.

10.0 / 10.0

Great hotel! Newly renovated. Friendly staff. Many restaurants within walking distance.

8.0 / 10.0

Explain room holds being 150 when average is 50-75

8.0 / 10.0

I felt the property was significantly larger than anticipated, and reasonably well updated. I'm an incredibly picky individual and left satisfied with all categories of the property. A good value.

10.0 / 10.0

Very clean and the staff was friendly and helpful! My husband was a patient at Cleveland Clinic and I appreciated the hospital discount. The staff was helpful when I had to get back into my room. Bed was nice, Clean frig, lots of space. Great stay!

1.0 / 10.0

Room was no where near worth it for the price. My daughter’s feet were black within 5 minutes of walking around the room. Dirt spots and what looked like a blood spot all over the floor. People fighting outside of hotel room from 2-2:45am.

6.0 / 10.0

Room smelled musty. Ac barely worked.

5.0 / 10.0

We enjoyed relaxing in our roomy, comfortable space between outings. Very helpful and friendly staff. Having a Keurig in the room was lovely! Ver convenient location.

4.0 / 10.0

I arrived in town early & asked if I could check in early and was met with a very rude woman. She told me no rooms were ready very rudely, she didnt take any time 1st to check what rooms might be ready, what room I had booked, or even my name, she just replied rudely to come back at 3;00. I've never had a major hotel chain not let me check in early, especially since it was well after everyone had checked out & she didnt even check to see availability. This is a strong relflection of staff who dont care. Everything sat in our hot car as I had to go somewhere until 6,30. When i returned to check in that evening the new staff were much more polite but it went downhill after. The carpets in the hallways were filthy with food & paper all over it, i thought maybe it was temporary but they never vacuumed the hallways our entire stay, and the carpet was bubbling up and coming off. The room was worse. We got a standard king; the whole room was humid and smelled. The carpet was weirdly damp, sticky and dirty. The bathroom toilet lid was stained yellow & the tub chipped. In the bedroom there was also a very obvious stain on the ceiling from a past or present water leak causing black mold. The room had a mini fridge but strangely no microwave. They had dove products which is fine, no breakfast which is usually standard but I knew that when booking, & only 1 side of the bed had a charger outlet. The bed was clean & comfotable but there were no extra pillows or sheets for the sofa bed.

10.0 / 10.0

Check in was fast and easy. Big parking lot. Nice area. Quiet hotel.

10.0 / 10.0

Check in was easy and fast. The bed was comfy. I would book again.

4.0 / 10.0

The property is severely under construction. The pool is not open. The girl at the front desk was nice. In all honesty, it should not have even been opened.

10.0 / 10.0

Always clean great location

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