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Wyndham Independence

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Property building

Property building

Pool view

Pool view

6.1Average

(681 Ratings)

"Very nice property. Staff was welcoming. Great price. The housekeeping was okay. The cleanliness of the room as far as dusting and wiping down could be been better. 9/10"

Verified guest

Don't miss out! Price and availability may change

6.1 / 10.0

Average(681 Ratings)

Hotel in Independence, OH

4-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more

About this hotel

Featuring the comfort of the suburbs and the excitement of nearby Cleveland city center, this hotel is only moments from area points of interest and provides numerous free amenities and services.

Amenities at Wyndham Independence

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

TV

Wheelchair accessible

Gym or Fitness Center

Free parking

Map of Independence, OH

city location on map

Nearby attractions

The Cleveland Museum of Art

Cuyahoga Valley National Park

Rock & Roll Hall of Fame

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

6.1Average

(681 Ratings)

"Very nice property. Staff was welcoming. Great price. The housekeeping was okay. The cleanliness of the room as far as dusting and wiping down could be been better. 9/10"

Verified guest

Don't miss out! Price and availability may change

$$$$

6.1 / 10.0

Average(681 Ratings)

Hotel in Independence, OH

4-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more

Map of Independence, OH

city location on map

Nearby attractions

The Cleveland Museum of Art

Cuyahoga Valley National Park

Rock & Roll Hall of Fame

Available Rooms

About this hotel

Featuring the comfort of the suburbs and the excitement of nearby Cleveland city center, this hotel is only moments from area points of interest and provides numerous free amenities and services.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

TV

Wheelchair accessible

Gym or Fitness Center

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

6.1 / 10.0

Average(681 Ratings)

100% verified reviews

8.0 / 10.0

I will be coming back during my work stays

The bed and shower

5.0 / 10.0

Needs better management to correct bad customer service/ hospitality improvements

I was able to be accommodate at the last minute for such an important need for my child and I to stay.

The fact that getting into the room. There was food in the fridge. There were clothes in the drawers. I didnt like that there were no additional sheets for the sofa bed. We were told to come and get them. I feel that should be asked at check in if we need sheets if there is another person staying in room. The front desk person would and or should know. Or just simply ask And then the guest can take them then. Just bad customer care / consideration. The door to the outside was not locked so anyone could get in the building from any door. The signed read door locks but it didn't. That is another reason I didnt feel safe nor comfortable. I did not want to go to the front desk at 1130 at night anyone could have been coming in those said doors that were supposed to be locked. I don't think I would stay again.I would try my best not to. However, if I need to I will be sure to ask for a second set of sheets before I leave front desk. I would also make sure once I got in my room and got comfortable. I would check the drawers and fridge and contact front desk. I didnt this time because of my daughter she didn't want me to go.out the room , or leave her. So it would a last resort.

7.0 / 10.0

Older , could use fan in bathroom to avoid mold

NA

NA

7.0 / 10.0

Quiet place, easy access, pet friendly.

Good location and easy access. Quiet, pet friendly.

4.0 / 10.0

Not returning to this hotel

Convenient location

Breakfast was bad! Everything was warm at best. Limited selections for a buffet. Elevator and hallway reeked of marijuana!

4.0 / 10.0

Disappointed

Night clerk Corinna was most accommodating, however

Key cards constantly didn’t work, hot tub unsatisfactory in depth & sanitation, never got a phone in room , constantly calling HQ only to find mgr dropping the ball in communication ! Expected a better standard !

7.0 / 10.0

Clean and quiet

Location

The furniture is dated. Gave me an issue trying to check out at noon, even being a rewards member.

9.0 / 10.0

Over all great stay

Very nice property. Staff was welcoming. Great price. The housekeeping was okay. The cleanliness of the room as far as dusting and wiping down could be been better. 9/10

Other guests were extremely loud with no repercussions

6.0 / 10.0

Needs work!

Shower wasn’t getting warm/hot. Told front desk. Maintenance said there was a part that needed to be ordered for the shower head. We were not offered a different room. The next morning, the people in the room next to us were fighting VERY loudly, so I went and requested a new room with a working shower. I was given a new room. This room had a toilet that would run on its own!🙄 Also, the elevators were a little scary. They took forever to respond to service. They made horrible scraping noises and one broke down during our stay. Lastly, I don’t know how you would address this, but there was a constant odor of marijuana on almost every floor! The first floor was the least affected.

3.0 / 10.0

It was a clean place an the staff was really nice I just didn’t like that Ibooked a king room an Ihad to get something s

It was secluded so I really liked that

I booked at king room an the door wouldn’t open an they had to put me in a room with two small beds I didn’t like that at all

1.0 / 10.0

What a dump

The air conditioner had no knobs to control it,toilet didn't work, the telephone had no cord ,the room was beyond the ,pit the worst, room i have ever stayed in .you just lost a customer will never use you hotel's again the place was a,real dump I'm surprised you never inspected it buy corporate

Nothing real dump charge that amount of money for a,dump better off staying at Comfort inn or sleep inn won't 🤔 happen again

5.0 / 10.0

Was not to bad

Pool hot tub.

Had blood on one of the sheets.

1.0 / 10.0

Disappointed in Hotel

Location only

Rooms need a serious update Elevator dirty Staff very unfriendly

2.0 / 10.0

Overall, not worth my money.

The room was nice and the TV worked well, but unfortunately the remote didn’t work. When I requested a replacement, maintenance wasn’t on site and the host mentioned there were no spare remotes available.

The room felt outdated and the cleanliness could be improved. There was no shampoo provided in the bathroom, and the TV remote didn’t work.

7.0 / 10.0

Overall it was worth the price.

Great price. Nice housekeepers. Good location. Had waste bag station for pets. Elevator was a plus.

Some of the staff was rude at times. Outside pool was closed. The couch had an unpleasant odor. Site says there is free breakfast but there is not.

4.0 / 10.0

Was not happy with the stay here. Will stay at another hotel next time in the area.

The staff was nice

Appeared to be renovated poorly. No shower curtain in room. Beds not comfortable. Furniture was old and all marked up. Old crusty food and crumbs on floor underneath furniture.

8.0 / 10.0

It was a convient play to stay with a reasonable price.

Convient

Rude staff and I still haven't gotten my deposit back

3.0 / 10.0

Might be adequate if you were never in the room except to sleep.

Great location. Nice lobby. Lots of parking. Pool seemed nice. Breakfast and supper buffet were available for a price.

Dirty carpet and floors in room. Elevator floors were filthy. NO trash pickup or new towels ever, despite management promises. Only one checkin person available at busy times. Little coffee for in room machine. Phone light stayed on for hours.

6.0 / 10.0

Stay was good

Property was clean and in a quiet location

Some of the furniture was worn and needs replacing

1.0 / 10.0

Never again.

Breakfast was too expensive. I have never stayed in a hotel that charged for a continental breakfast. We didn’t get our room keys until almost 10:00 pm because when we got there at 4:00 pm our room wasn’t ready.

The front entrance was totally dark. No lighting in the parking lot or at the front door.

6.0 / 10.0

The hotel is in a great location. The king size bed was very comfortable. Hotel needs an update!

The location was great and the front desk service was great. I recommend pre check-in online. Free parking was awesome and it was nice that you could walk to several near by restaurants and bars.

The outdoor pool was closed and we were looking forward to that. The room was pretty outdated but the bed was comfortable. The elevator needs some maintenance sounds and runs very bad, I did not feel safe in it.

9.0 / 10.0

Great location, nice staff, excellent value

Comfortable beds, nice pool and hot tub

Shower would only get warm and ran out of heat quickly.

4.0 / 10.0

the linens were very nice, the rest was run town. the front desk was slammed with no back up help.

Didn't partake

Trashy around the door 3 really needed a person cleaning

3.0 / 10.0

Hotel was OUTDATED, and FILTHY!!!!!!!!!

Not much honestly! We got there and were afraid we weren’t going to get our reservation cause they were overbooked, but luckily I booked enough in advance! They turned away like 5 people AFTER us!

Not much! The woman told us to park by door 3 and we would be close to our room. She should have told us door 4, as it was much closer! Unknowledgeable staff at check in. Seemed very confused and new!

4.0 / 10.0

It used to be a nice hotel for my staycations, but there area is turning bad And so are the guests

The bed was comfy…

Both locks on my door were broken, pool way over crowded with kids, 5th floor very noisy… guests smoking weed in stairwells and doorways

6.0 / 10.0

Ok, will seek others before booking here again

The pillows

The toilets too low and for adults breakfast comes with stipulations

3.0 / 10.0

We will not be back

Highway 77 easy access

2 out of 3 elevators were not working. The room where the ice machine was presents was is poor condition and extremely dirty. Common rooms lack air conditioning and were in desperate need for cleaning! We did not stay for breakfast.

7.0 / 10.0

That day was a Good stay.

The breakfast option and location with ample parking, swimming pool.

The bathroom has no exhaust to carry fumes away. We had to eat in the same room where we could smell bathroom fumes.

1.0 / 10.0

Not worth for money

Nothing pleasant

It’s not clean, even trash cane wasn’t kept clear and no trash cane in rest room. I observed insects inside the room. It’s not worth for money.

1.0 / 10.0

Sucked

Location

Waited to Check in for over1hr . 1 lady working desk net kept going out . She was very nice tho . My bed sheets were dirty . Called down to get a new one no cleaning staff available had to go get it . Room never got clean the time I was there . Had to go down and get my own towels and rags . Room was dirty . Make up all over the sink from previous visitors. Microwave did not work . Dirt laying in the bathtub. Shampoo/ conditioner containers were empty but left .

8.0 / 10.0

Great stay

Clean sheets and comfortable beds. Stuff is amazing above and beyond. Made our stay very comfortable. Front desk ladies are the best. Room has all what we need. Since we came stuff sent the message if we need something. Always responding on time. Bringing extra supplies .

4.0 / 10.0

Disappointing Stay.expected better from Wyndham

Location was good Bed was comfortable

It was an old embassy suites Not nearly enough staff to keep this large place clean. Elevators, halls, even dressers in rooms were not clean The beds were not queens. They were small full size mattresses People were outside our room smoking and loudly talking at 2:30 to 3:30 am ! Woke me out of a deep sleep

6.0 / 10.0

It was okay, hopefully the renovation make it up to par

Swimming pool & close to food

Hot tub not open, breakfast not included and only 1 elevator working

8.0 / 10.0

Every single staff member that I had to speak with was enjoyable and that’s truly where it starts with your stay

My room was spotless

Personally the property needed landscaping, however it does look like it is undergoing new ownership?

1.0 / 10.0

Horrible

Whole experience was bad I will never use booking or Wyndham hotel ever again

1.0 / 10.0

There was a lot of kids running down the hallways, opening door, kicking doors. I complained it, and there was nothing d

I really didn’t like nothing was not clean. I even found a nail from somebody else.

It was dirty. It has spider little spiders all over the room. I took pictures of it took it to the front desk. They didn’t even do anything, even on Nail from somebody else in the pool or it will smell like bleach that it made my son throw up.

8.0 / 10.0

Good

Location, room was pretty good

Elevators and halls need to to be cleaned and painted

1.0 / 10.0

Horrible ruined my holiday weekend with family.

The hallways was filled with cigarette smoke.m My 9 year olddaughter and I had to use our inhaler the whole weekend, coughing and sneezing because of the cigarette smoke. The elevator is very very raggedy this bookings.com said it was a 4.0 star on Google is a 2.8. Bathroom tubs.

I did not like the property. Even the outside had a vinyl banner out front that said Wyndham for the hotel sign. I was charged incidental fees twice which froze my card and they thought that my card had fraud. My bank locked my card for the weekend. Overall, my whole experience was a zero out of 10.

1.0 / 10.0

We booked online and it was non refundable if you cancelled. The pictures were nice online but boy we were surprised pul

Your front desk worker was polite.

The landscape was not taken care of at all. Grass was over a foot tall.Broken glass in the parking lot along with chicken bones and food trash. the hotel was filthy.

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