Riverside Retreat - City Centre York

Bright and cozy, walking distance to town centre and by the river. Bed was comfy, bedding was nice and soft. Kitchen has big fridge, dishwasher and washing machine.

Wasn’t clean properly, cobwebs in many places which is visible, makeup marks on doors. Not much space in one of the bedroom. Nearly tripped over by the curtain as it was close to the bed.

Instructions for check in explained clearly beforehand. Amazing location, great facilities - it has everything you need for a comfortable stay.

Unfortunately no parking on site - the only downfall, everything else was great.

Location and comfort

Hard work trying to lock the door

Location excellent and the apartment was very clean.

The building shook every time a double decker bus went by and there were quiet a few as the road is a bus route and indeed any large vehicle. Very noisy outside. No wardrobes to hang clothes. Didn't meet any staff as we checked in at 23:30. Didn't use the kitchen as we only stayed for 2 nights. Very pricey for 2 nights and was charged an additional £30 to check out 2 hours later even though I did ask the question to the agent before I booked regarding the late check out and said they can do 2 hours but not 3 and never mentioned an additional cost at the time. Apparently the calls are not recorded even though I gave them the date and time of the conversation.