KIÊN NGỌC VILLA Cat Ba

Nhân viên thân thiện,villa có xe điện miễn phí rất tiện

Không có

Whisky was very friendly and helpful. He helped us arrange transport back to Hanoi which was great.

Nothing

The hotel is located close to the city center, so everything is within walking distance — the beach, the promenade, and the new part of the city currently being developed. There is also a swimming pool; it’s small, but perfect for cooling down in the evening after a long day. The staff, especially Mr Whisky, were absolutely amazing. He was always ready to help, available on WhatsApp, spoke English, and could also communicate through translation on the phone if needed. He was practically available 24/7, helping with organizing trips and transport, as well as recommending great food and places to visit. The breakfasts served on the top floor were nice. The room was very large, clean, spacious, air-conditioned, and additionally equipped with a fan. There is also an elevator in the building - what is important. If you are looking for a place to stay with the possibility of preparing your own meals, as well as a comfortable small sitting area to relax, this place is perfect. I honestly recommend it.

Not applicable.

I chose this hotel because it was a 2-bedroom - 2 bathroom unit (we stayed there with our son.) It is relatively central. There is a place to rent scooters right next to the hotel.

The kitchen was not clean and was very poorly equipped - there were not even coffee cups. No hand towels - no towel to put on the floor when you step out of the shower - no pool towels - lockers at the pool filled with rubbish. Serious lack of good management.