Mercure Paignton Hotel
Top rated by guests





8.4Excellent
(4,507 Ratings)
"Everything about our stay was very good. Our room was clean and spacious with all the necessary extras - e.g. kettle/coffee etc. The staff were helpful and showed us how to acces the electic lights wi..."
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4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Facing the beachfront, Mercure Paignton Hotel offers 4-star accommodations in Paignton and features a fitness center, terrace and restaurant. Providing a bar, the property is located within a few steps of Paignton Beach.
Business facilities
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Beach access
Laundry services
Accessible Parking
Electric Vehicle Charging Station
Beach front
Family friendly
Safe
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.4Excellent
(4,507 Ratings)
"Everything about our stay was very good. Our room was clean and spacious with all the necessary extras - e.g. kettle/coffee etc. The staff were helpful and showed us how to acces the electic lights wi..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Close to seafront and local amenities. Restaurant prices reasonable.parking on site, a bit tight in places.
Towels well overdue to be replaced
8.0 / 10.0
Friendly staff quality hotel
Sticks to stir coffee prefer spoons
5.0 / 10.0
Location and sea view
Breakfast very disappointing. Very little choice. Not good value for money.
Public toilets on ground floor were dirty.
10.0 / 10.0
Everything about our stay was very good. Our room was clean and spacious with all the necessary extras - e.g. kettle/coffee etc. The staff were helpful and showed us how to acces the electic lights with our card and replenished milk and sugar when asked. Breakfast was plentiful with lots of choice - we had an excellent weekend.
Car parking prices seemed rather high.
8.0 / 10.0
Convenient location, clean and welcoming. They cater for late arrivals - I arrived at 01:00 in the morning.
No complaints at all.
10.0 / 10.0
Not really much more to say… Everything was really good
Nothing
10.0 / 10.0
Check in was quick and easy, parking underneath.
We were there for a " wake/ celebration of live" and the food was amazing!
Absolutely nothing!
10.0 / 10.0
Hotel location, style and comfort
Car park spaces tight and difficult to fully open doors to get in and out
10.0 / 10.0
Fast, friendly and efficient staff, rooms are spacious, clean and very comfortable,
Nothing we didn’t like about the property however a toilet brush would be good int the bathroom
10.0 / 10.0
nice break
£15 car park
8.0 / 10.0
Position
The toilets being upstairs especially the disabled one !
10.0 / 10.0
Nice clean place
9.0 / 10.0
Breakfast was very nice and location is good opposite Paignton Green and the beach. Plenty of shops, pubs and cinema nearby. We took our small dog and it is very convenient just across the road to walk your dog. Also very nice park and the Pier for the children.
Didn’t have any problems everything was fine
6.0 / 10.0
Cleanliness location and facilities
The room was big and the blow heater was not strong enough to keep it warm
9.0 / 10.0
Our room was large and spacious with a sea view and it was in excellent condition and very clean. Breakfast was good with plenty of choice. Communal areas and bar are very nice with comfortable furniture.
The hotel had a ticketed new year ball that took up pretty much all of the communal area in the bar and if you didn't pay for a ticket seating was very limited and access to the bar was barriered off making getting a drink like a second rate guest. The hotel does not have a separate function room so I do not think it is right that they had this in the main public area to the detriment of other guests who had booked for the new year.
10.0 / 10.0
Relaxing , comfortable.
Cherie on the desk was very polite, friendly with a warm humour.
Parking too expensive at £15 a night
8.0 / 10.0
Great location, comfortable rooms, friendly staff
There could have been more choices at breakfast for healthier options
10.0 / 10.0
Location ,cleanliness, friendly staff ,value for money
NA
10.0 / 10.0
Faultless as usual
One minor moan disagree with tables being reserved at breakfast leaving other guests to sit at what's left tables not necessary
1.0 / 10.0
Friendly staff
Dogs are prioritised over guests
9.0 / 10.0
Great location and facilities. Incredible views, bed, tv and breakfast.
Fridge in our room didn’t work and the design of the shower means water floods beyond the shower and into the bathroom.
10.0 / 10.0
Location
A bit dirty in places - mostly the communal areas
9.0 / 10.0
Everything neat
I wish parking was free
1.0 / 10.0
A new hotel that could be so good, is being appallingly managed. Don't stay here until there is some management and they stop selling breakfast to customers from other hotels
Checkin was painfully slow. We asked for adjacent rooms and couldn't have been allocated further apart. Ground floor and top floor with no other options available.
When we went to bed on the first night we realised that a double sheet had been fitted onto the Kingsize bed, it didn't fit. We called reception for another. A staff member knocked on the door and handed us something before running away (he didn't offer to fit it) When we opened it we found a supering double duvet cover, not a sheet. The sea view we requested was barely noticeable through the windows which were absolutely filthy.
Breakfast was farcical. In the lift we noticed a sign telling us about the hotel's system to "help us choose the best time for breakfast" which we thought a little odd. Usually we choose to have breakfast when we want, especially if staying in a brand new 4 star hotel. The hotel was serving breakfast not only to its own customers but also to the customers from the Budget Ibis next door which meant that there was a long queue at all times between 0800 and 1000. When you finally get a table the fun really starts!. Lots of staff milling about but with zero direction or management meant utter chaos. Whilst the food and beverage served was of adequate quality, it was virtually impossible to construct a reasonable breakfast without have to wait an age for key ingredients to be replaced. eggs but no bacon, food but no plates, coffee without cups, cups but no coffee etc..... Lots of staff but no attention to detail or focus, nobody clearing tables making the queue worse.
The hotel itself is new but pretty soulless, there had nee d leak in the roof on the top floor and there was a smell of damp on that corridor with a dehumidifier running permanently to clear it.
The car park is terrible. Too cramped and massively oversold so unusable.
8.0 / 10.0
Breakfast was great,location was great,very nice hotel
don't agree about dogs being in the hotel,dog weed in the lift,nearly stepped in it,always barking,just my opinion
10.0 / 10.0
Fantastic Staff all brilliant and Breakfast was great, comfy and quality
The English staff were a little cool compared to the excellent Bangladeshi and philipino staff
8.0 / 10.0
Clean and very comfortable in a great location
The parking was expensive and the car spaces very tight
10.0 / 10.0
Great location friendly staff very clean and modern
There wasn’t anything to dislike
9.0 / 10.0
It was in a great location, very clean and the staff were very polite and helpful . I would definitely recommend it and would return there.
10.0 / 10.0
Superb value, very clean and a great breakfast.
There was nothing I did not like.
9.0 / 10.0
Comfortable clean and good location
Staff weren’t as friendly as could be
10.0 / 10.0
Good quality.
4.0 / 10.0
Leaving
The staff are not very welcoming. They need to understand that they are there for the guest not the other way round. Maybe employ some with a sense of humour and a personality. I thought I was being attended by easy jet staff they were so misrable!!
9.0 / 10.0
Lovely hotel. It was very clean and well decorated. Super comfortable bed. Staff were really helpful and welcoming.
Not too much, really. The gym could’ve possibly had more equipment. Coffee facilities in room could’ve been a little better.
10.0 / 10.0
Clean and modern
Nothing
10.0 / 10.0
Breakfast was really nice lots to choose from. High street wasn’t far from the hotel, the Pier was across the road from the hotel.
8.0 / 10.0
Location was brilliant, so convenient. Beds were very comfy and had very handy plugs on each side. Fridge was very useful.
The bathroom/wetroom was very inconvenient as after just one shower the floor was very wet, needing shoes to visit the loo. The shower screen was totally ineffectual. I know we purchased a room with a "restricted view" but the view was non existent never mind restricted, just a wall in fact, which left the room very dark.
10.0 / 10.0
Staff were welcoming and knowledgeable about the area.. Throughout the hotel was very clean. The room was very comfortable and warm. Car parking on site was a bonus. Location of the hotel on the seafront, within walking distance to the railway and bus station, was ideal for exploring the area. Food and drink prices were reasonable, and once again, staff in the restaurant were very attentive, and service was first class.
One complaint, breakfast could have been hotter.
8.0 / 10.0
Breakfast comprehensive and readily available and seemingly good quality. Staff polite and helpful. Restaurant clean. Rooms a good size, beds comfy and large, very clean and tidy. Appreaciate the attempt to save energy with sensor lights but see below for the total disregrd for energy use also at play in the hotel. Easy check in and out.
Parking charges ridiculous when a paying guest. Hotel and bedroom already showing signs of wear and tear which is disappointing, Cannot believe that the heater in the main entrance is on constantly blowing out warm air on full power with the main sliding doors permanantly open so basically heating the outdoors how is this helping the environment and certainly negates any initiatives within the hotel to look after the planet, even the staff when asked didn't know why is was on when the doors were wide open....Do Better.
10.0 / 10.0
We liked how friendly the staff where, mainly the receptionists and cleaners!, nothing was to much trouble. The ladys at the front deck was very welcoming! The room was perfect nice and warm and the shower was great.thank you
Not much really!! If I had to be picky I would say there was no hot chocolate in the rooms.But I think that's more personal preference,as they have everything else. And maybe the morning breakfast staff (not the front deskclady)could be more welcoming but I would say that's it.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Mercure Paignton Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Mercure Paignton Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Mercure Paignton Hotel?
We found 29 amenities for this rental. This includes business facilities, golf course (within 2 mi), free wifi/internet, free parking, and air conditioning.
