"Communication with the host was excellent and I was so impressed with the size, cosiness and cleanliness of the room. There were lovely little touches such as milk in the mini-fridge and bread, jam an..."
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Includes essentialsPets allowed, Kitchen or Kitchenette, Internet / Wifi and more
About this bed and breakfast
Offering inner courtyard views, Lenox Bed and Breakfast in Hale offers accommodations and a garden. The guest house features both Wifi and private parking free of charge. Sefton Park is 7.5 miles away, and Williamson's Tunnels is 8.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Booking.com
$$$$
6.7Average
(394 Ratings)
"Communication with the host was excellent and I was so impressed with the size, cosiness and cleanliness of the room. There were lovely little touches such as milk in the mini-fridge and bread, jam an..."
Offering inner courtyard views, Lenox Bed and Breakfast in Hale offers accommodations and a garden. The guest house features both Wifi and private parking free of charge. Sefton Park is 7.5 miles away, and Williamson's Tunnels is 8.
Amenities
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
TV
Wheelchair accessible
Garden
Free parking
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Booking.com
Ratings and reviews
6.7 / 10.0
Average(394 Ratings)
100% verified reviews
6.0 / 10.0
Close to Liverpool airport
Close to Liverpool airport. Quiet.
No towels or toilet paper on arrival. No front desk which we knew about so sent several texts. Got no response whatsoever to say towels would be dropped off in morning so we didn’t know if we’d get them. Towels did arrive but no courtesy / apology text or anything. That’s just poor.
1.0 / 10.0
Disgusting
Nothing
The place is a building site. I got there 9:30 pm. There was no-one there. The "host" doesn't answer the phone. Neither does booking.com, by the way. By 10:00 pm someone who lives on the site said the cleaner had let them down and showed me a room. It had not been cleaned. I had to sleep in someone else's dirty bedding. The floor hadn't been cleaned in a long time. The toilet and sink had pubes on them. This is the worst place I have stayed at in my life! If you don't believe me, check the Trustpilot reviews and save yourself a nightmare.
6.0 / 10.0
Not clean , disturbed several times by other guests.
Good location to the airport
No very clean.
9.0 / 10.0
Excellent value for money and a good nights rest!
Warm and comfortable with all that you need for a good nights rest.
1. It was difficult to find using my car’s satnav. Would it be possible to include a “What 3 words” location marker as well?
2. I had stated that I had limited mobility as I was on a crutch. Having to get down to unplug the tree with lights in the room was extremely difficult.
3. Would it be possible to leave a notice in the room explaining how to use the TV properly? I did figure it out eventually; it would shorten the process.
10.0 / 10.0
Fantastic value for money, cosy, clean and spacious!
Communication with the host was excellent and I was so impressed with the size, cosiness and cleanliness of the room. There were lovely little touches such as milk in the mini-fridge and bread, jam and cereals as well. The location was great and it was fantastic value for money, I had my rescue dog with me and there was no additional charge for her, which is rare nowadays. I would highly recommend and I will definitely be returning in the future :)
N/A
1.0 / 10.0
He was horrible
Nothing, I don’t like it nothing
The property he was very very dirty you don’t have nothing in the bathroom no towels no toilet roll no shower chair he was very bad very ugly in a bath in the floor he was a lot like a spider he was very ugly. I suggest no one going over there because I don’t want the bad smelling very bad all the staff from the bed he was very bad, very dirty and very smiling
10.0 / 10.0
Fantastic place, and host very attentive! Our room had everything we needed. Very pleasant stay!
We loved everything about this place! Great location, on a nice little farm, with fab amenities. Very modern, and clean, with a friendly host. Just a lovely little B & B!
5.0 / 10.0
Really comfy bed but really hard to find property.
Really nice cute bedroom.
Bathroom definitely needs updating.
Comfy bed so I had a good night sleep.
Owner was lovely.
Really bad location shown on the map. It was dark when I arrived and we struggled a lot to find the place.
Trying to contact the owner, rang 3 times nobody answered - by that point I was sure I will spend the night at the airport...
Not even one little lamp outside the property.
The same in the morning - had to leave 6am and needed my phone flashlight to not to trip over anything.
On the top of it place has different name on booking, different on Uber app and different when You arrive there.
1.0 / 10.0
I do not recommend at all
Not much
It's on a building site
The walls are paper thin
There was no milk for a cup of tea
There were dirty mugs on the bathroom and unclean walls/doors...
2.0 / 10.0
Very very bad.
Close to airport
No communication whatsoever, called them 10 times no answer to calls or messages. It’s hard to find the place, address isn’t accurate, taxi has dropped me at the nearest village by someone’s gate and I had to walk back to this place on the road in the dark with a toddler. There’s no pavement, no lighting on the road, cars passes at minimum 70mph. Place is dirty, had to push the bed slightly off the wall to reach for socket , and oh god when I say it’s dirty I really mean it. Towel provided was dirty itself. Only good thing about the place that it is cheap, has bed and close to the airport, and probably better than sleeping under the stars when it’s this cold outside.
8.0 / 10.0
Suits my needs perfectly..
Light breakfast, self catering style, pleasant room. Great shower.
Needs towels, a shower squeegee a tea cloth and wash bowl if staying a couple days..
10.0 / 10.0
Lovely Little Stop
Room was very nice and cute. A little out of the way location but that was ok after all the road traffic. Easy access to the room. Bed was comfy. Shower was great. Great place for the price!!
Small things: We couldn't find a trash can. Would have liked more milk for coffee.
3.0 / 10.0
Stay elsewhere
Good location for Liverpool airport, plenty of parking, hair dryer, pint of milk in mini fridge and quiet.
This place could be great it just needs a really good clean, bleaching from top to bottom and attention to detail with small things.
The bedroom was dusty, there was hair in the bed, cups were filthy, everything was covered in dust.
Bathroom smelt of sick, walls splattered with old soap scum and stuff that had splashed out of toilet.
I had no choice but to stay.
Stay elsewhere.
10.0 / 10.0
My go to place
This place is my go to. It is everything i need. Comfy bed....spacious.......ensuite.....microwave.....clean and tidy.
Best place with no frills ever
6.0 / 10.0
Very friendly hosts just a let down on the walls being so thin and you hear every other guest
The location was great and the hosts were very friendly and helpful
The other guests as one was on and off his phone till after midnight and then again from 6am, the walls are so thin you hear everything and all you could hear was doors banging till late not very respectful in my opinion
6.0 / 10.0
Appropriately priced, close to LPL, but bring your own towel
Super close to the airport.
Honestly, you get what you pay for if you just want a brief overnight before LPL airport. The roof lighting didn’t work, towels weren’t provided and when we tried to contact to request, we had no reply. Just went to a nearby Morrison’s and bought some cheap ones
1.0 / 10.0
A waste of money - DO NOT STAY HERE!
Good places to eat nearby.
No towels- no toilet paper - the shower was faulty, flooded the bathroom floor.
No tea, coffee, milk available. No breakfast.
Host was indifferent to my requests for assistance.
Courtyard view was of building rubbish!!
This place is fraudulent- needs to be held accountable for taking funds and advertising facilities that they don’t supply!!!!!
Check out Trip Advertiser comments - they are as bad!!!!
5.0 / 10.0
Disappointed in the Accommodation, definitely should not be advertised as a B&B
The location was ideal for our stay
The room was dirty on arrival the floor hadn’t been cleaned, there was food stuck to the inside of the microwave, the toaster was dirty, and the drinking glasses were stained, and despite being listed in the facilities there were no towels, toiletries, tea/coffee/milk, and nothing for Breakfast so we had to pay out more money to get the missing items and for Breakfast the next day. The company is unavailable to contact as the number that messaged about the check in details just goes straight to voicemail and the number on the board outside the building is different
7.0 / 10.0
Comfortable, convenient and good value
Fridge with milk, tea and coffee and microwave
Bathroom/wetroom, everything got wet!!
7.0 / 10.0
Good location for the airport but the property needs money spent and work done.
The outside area needs a lot of attention, weeds, debris, hay and building materials create a very unfavourable impression on arrival. The towels were thin and worn, no bathmat, no hand towels, the pillows are old, flat and stained. Property could be good but needs lots of work.
10.0 / 10.0
Gorgeous getaway to escape the world
Clean
Comfortable
Amazing extras (get a fire pit )
Lovely host
1.0 / 10.0
Disappointed and disastrous
Location was good
Everything dirty bedding filthy floors everything was filthy
5.0 / 10.0
Good for a nights sleep.
Cheap (last minute deal), clean, dog friendly. Easy to find.
Nice to have a room with really hot water, most places struggle with water pressure and temp.
Good sized room.
Not nice to have a view of lots of dog poo on Astro turf outside the window. Very little in the way of coffee and tea supplies although the owner did bring me some milk so I managed to have 1 coffee. Not really B&B, just bed.
10.0 / 10.0
a very enjoyable stay
the owners are so friendly and the rooms are very comfortable
1.0 / 10.0
Shocking
Lenox changed my dates as short notice without consulting me. Their changed dates didn't work for me so I emailed to cancel, and used the facility in Booking.com to request a refund. They didn't respond to the Booking.com notification. So I emailed them again to request a refund. Still no reply. I had to pay for other accommodation and haven't had a refund from Lenox. Zero communication. Shocking.. i don't like to leave bad reviews but feel it's necessary.
1.0 / 10.0
Thieves
Couldn’t fulfil the booking and still Stole my money
4.0 / 10.0
Very disappointing. Would not recommend.
Location. Quiet, rural. Lots of parking. Good wifi. Owners responded quickly to text message.
Booking process was confusing. Booking showed as accepted on booking.com however I kept getting emails from booking.com that the property had not yet accepted the booking. As the payment was showing as pending on my bank app, I phone called property but no answer so I texted. They immediately came back by text to confirm the booking and how to access.
I turned up, (no-one was around, there's no 'reception' as such) but was not expecting this) and my room had obviously not been cleaned since the previous guests. The bin was full of rubbish. Bed had been made, but sheets very grubby. Two pillows had no pillow covers. I slept over the duvet cover not wishing to get into this bed. Luckily it was a warm night.
Towels appeared to be clean..
No breakfast. No milk. No toilet paper.
For the price, I was not expecting much but clean sheets and providing toilet paper are basic in my eyes.
The hallway floor outside was also dirty.
It's such a shame - the room itself, in terms of size, furniture, space, and the actual bed, hanging space, and location - all absolutely fine. With a bit of effort this place could easily be so much better.
9.0 / 10.0
Thank you for your excellent hospitality!
Breakfast was adequate, certainly all that could be done, making the most of a small space. Wonderfully comfortable bed! We loved being back in Hale Village.
Room was rather dark, bed could. possibly be turned so the headboard didn’t block the light from the window.
7.0 / 10.0
Great price, comfortable, peaceful and within easy driving distance of the city centre. Shops are a short drive away
I like the tranquility
10.0 / 10.0
Excellent
Laura and her family were very friendly & although the property is under development to build more B&B accommodation, however this in know way detract from a delightful stay. Would definitely stay at this lovely place.
N/A
1.0 / 10.0
worst place,
There not breakfast, customers staff was rude. i ordered double rom, but received twin rom. Customer services told if you not liked you must leave accommodation. Not recommending .
9.0 / 10.0
Rural guest accommodation.
Rural location, plenty of parking.
Very much reccomended
.
The listing title needs a slight adjustment, as no breakfast option is now available.
7.0 / 10.0
Handy to airport. With some milk, heater and breakfast info would have bee happy
Good value for money. Effort was made with the decor. Lighting was nice.
It was a bit cold, the staff kindly supplied a blanket on request. I turned radiator on and was told it would come on but it didn’t. There was tea bags, cereal and fridge but no milk supplied and shop was not in sight, we were on foot. No explanation of how the breakfast part worked we had to go for v early flight. Just felt a disconnect with the owners. But it was fine for few hours sleep.
1.0 / 10.0
Disgusting
We understand this was a budget stay before flying the next day, but to receive a message saying room was ready?
On arrival there was rubbish bags in the hallway. On entering the room we both thought was nice for the price.
We then notice all rubbish on the floor near the door, carpets not been hoovered.
We then removed the breakfast tray and pulled quilt back and it was quite obvious the sheets and pillow cases had not been changed. We then noticed there was no towels in room . Tried calling the number several times with no success.
We then contacted through booking.com to receive a reply saying the rooms had been made up and towels were always delivered at 6pm?
Why deliver towels later, when supposed to have been in room Cleaning would make sense to leave towels at same time
We went out for lunch in the village and return at 9.15 PM
No towels had been delivered and nothing else done to the room.
The rubbish bags in the hallway had been removed.
Not a good night's sleep as we slept on top of the quilt as the sheets were grubby and was cold and had a rubbish sleep
Communication was terrible and saying we liars , room was not clean and no towels were delivered.
Ending going on our holiday feeling grubby as we had no towels to shower or wash ourselves with
Yes it is a budget stay and all rooms were full, but please communicate with people and if they have a complaint please deal with wether you r in site or not .
Never again
2.0 / 10.0
Terrible B&B
Location
Bed low and terrible old mattress meant we kept rolling together. No towels. One plate only and one spoon and had to wash filthy pots and cutlery. Cereals for breakfast but no milk. Butter but no bread or jam, sugar not re-stocked. No Internet access code. No one to complain to on site.
1.0 / 10.0
Worst place I have ever stayed
Nothing
This is the worst place I have ever stayed- there was raw sewage backing up into the bathroom when you flushed the toilet - the smell was disgusting - the shower was filthy- the manager never responded to my calls or messages for help she just left us to it totally unacceptable
UPDATE
I requested a refund for the three rooms I had booked from the host and got no response to my request- surprise surprise…. Contacted booking.com they liaised with the host and was advised no refund as per their terms and conditions!! Surely raw sewage seeping into the bathroom trumps any terms and conditions- no refund offered
8.0 / 10.0
Very comfortable
Location
8.0 / 10.0
Nice place...easy to get to, comfortable with everything you need for a short stay
The location was really good - not far from where I work and also close to Hale village (about 10 min walk) where there was a good pub to eat at. The room had everything I needed and importantly everything worked. I liked the fact the TV was setup for Netflix although I had to use my own log on. The owner was very helpful when I arrived and i got a nice welcome from her two dogs in the yard.
I know that the place is now under new management and some of the fixtures and fittings needed some replacement in my opinion but nothing major. Breakfast in the room was enough for my needs, however i had not realised that the fridge was not turned on, so the milk wasn't cold - this didn't bother me but some people wouldn't have been pleased. The other thing was that the bread was mouldy - again it didn't bother me as I just tore it off
9.0 / 10.0
Superb
Clean cosy room
Perfect location for quick dash to airport
Didn't expect to provide breakfast so was a nice touch
Room was small with extra bed but ample for overnight airport stay
10.0 / 10.0
Globetrotter...
.
It was well perfect 4 me as i drive a small minibus with a trailer,they had a yard 4 me 2 park both o em,i sometimes i cant find anywhere 2 park in th town but th b & b in th country was perfect with a yard 4 parking...
My stay ended 2 soon as i really enjoyed th peace n quiet...
FAQs
Is parking included with this bed and breakfast?
Yes, parking is listed as an amenity at Lenox Bed and Breakfast. For more information, we encourage you to contact the property about where to park.
Is there a pool at this bed and breakfast?
We didn’t find pool listed as an amenity for this bed and breakfast. It may be worth double checking if a pool is important for your stay.
Is Lenox Bed and Breakfast pet friendly?
Yes! This bed and breakfast is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Lenox Bed and Breakfast?
We found 8 amenities for this rental. This includes pets allowed, kitchen or kitchenette, internet / wifi, parking, and tv.
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