Wilton Retreat

7.0Good

(118 Ratings)

"Very comfortable, clean, and spacious home. Washer and dryer was a bonus."

Verified guest

Don't miss out! Price and availability may change

7.0 / 10.0

Good(118 Ratings)

House in Southampton

8 guests · 4 bedrooms · 1 bath

Reasons to book

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Enhanced cleaningExtra health and hygiene measures to ensure your safety

About this house rental

A comfortable vacation home within the vicinity of Southampton Guildhall, Wilton Retreat offers a base for a stress-free getaway in Southampton.

Amenities at Wilton Retreat

Free WiFi/internet

Free Parking

Non-smoking

Heating

WiFi/Internet

Garden

Family friendly

Contactless check-in/out

Fire alarm

Fire extinguisher

Cleaning products

Map of Southampton

Nearby attractions

Paultons Park Home of Peppa Pig World

6.7 mi

Hawk Conservancy Trust

21.4 mi

Purbeck Heritage Coast

31.8 mi

Weald & Downland Living Museum

28.5 mi

$$$$

7.0Good

(118 Ratings)

"Very comfortable, clean, and spacious home. Washer and dryer was a bonus."

Verified guest

Don't miss out! Price and availability may change

$$$$

7.0 / 10.0

Good(118 Ratings)

House in Southampton

8 guests · 4 bedrooms · 1 bath

Reasons to book

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Enhanced cleaningExtra health and hygiene measures to ensure your safety

Map of Southampton

Nearby attractions

Paultons Park Home of Peppa Pig World

6.7 mi

Hawk Conservancy Trust

21.4 mi

Purbeck Heritage Coast

31.8 mi

Weald & Downland Living Museum

28.5 mi

About this house rental

A comfortable vacation home within the vicinity of Southampton Guildhall, Wilton Retreat offers a base for a stress-free getaway in Southampton.

Amenities

Free WiFi/internet

Free Parking

Non-smoking

Heating

WiFi/Internet

Garden

Family friendly

Contactless check-in/out

Fire alarm

Fire extinguisher

Cleaning products

Ratings and reviews

7.0 / 10.0

Good(118 Ratings)

100% verified reviews

1.0 / 10.0

Avoid

Key collection and check-in were simple. Four simple double bedrooms. 1 bathroom. Location is great.

The booking information stated that we could be charged up to £100 for any damages after our stay (I have proof of this by email). This was absolutely fine and perfectly reasonable. However, less than 24 hours before our check-in time, I received a message from the property stating that they wouldn't release the check in details until we sent them £100 deposit to a private account. This was upsetting because we didn't have time to change our booking so the property gave us no choice and forced us to send over the money or lose our booking and ruin our holiday plans. We left the property before the stated check out time and took extra care leave the house just as we found it; clean and tidy. I contacted the property 1 day after our stay to ask about our deposit and they confirmed that "the house was fully checked and we are happy to confirm the authorization for the deposit refund was done upon your check out". They also said that the deposit "should show up in your account within 2-5 working days of refund". We thought that this was a bit strange considering that bank transfers are generally instant these days. After waiting 5 working days, the money still had not shown up. I contacted the property and also contacted Booking.com customer service via phone (who were very helpful indeed). Booking.com customer service confirmed that the property had not stuck to the agreed security policy and should not have asked for £100 to a private account while withholding check in details. After contacting customer service, I am happy to say that I received a payment of £100 from the property via a private account. I will NOT be booking with this property again and will not be recommending this stay to others. Response to property comment: I can see that you have wrongly asked for a pre check-in deposit of £100 before. Please see review in March 2025.

6.0 / 10.0

Good place to relax with friends. Better accommodations instructions on site would be helpful

Good space good location. Nice space to meet friends for a visit before leaving on a cruise.

If an instruction sheet was sent 24 hours before checking I did not see it. Needed to call the number on the confirmation to get the lockbox code to enter. I was advised instructions to me would be texted.. They were sent to what's app instead but I dont use that app.. When we entered it was very cold and no instruction packet was on site explaing the amenities and instructions to operate things in the rental. That is customary in accommodations of this type for the future. It required additional calls to locate the boiler to get the heat going. Just push the button didn't produce results as the boiler would not come on and after quite a while we discovered a wall switch outside the room where the boiler was located was off. It looked like a standard light switch to me so am not sure if it was off or I shut it off, but if it was labeled it could have been very helpful. By the time we got the heat going booking. Com had resent the rental details sheet. A little info packet on site would be beneficial for future visitors. Finally with heat running we were ready to relax with some snacks and a glass of wine. The corkscrew provided did not work and needs to be replaced. Luckily have a corkscrew in my travel kit so all was well and the rest of our stay went well.

1.0 / 10.0

A total waste of money and a bad start to our holiday

I liked absolutely nothing about this property. It was dirty, in a bad state of repair with broken fixtures and fittings and did not match both the photos or the description advertised. Photos can be included.

The bathroom was dirty, the toilet had not been cleaned (photos can be provided) There were insect/rodent faeces present in the living room. The wallpaper was peeling from the walls in most bedrooms along with broken curtain rails and a broken full length mirror. The place did not match it's description at all! Please avoid

8.0 / 10.0

Great big rooms and very clean

House was clean and there biscuits and tea left for us

Key lockbox was confusing as the one you seen first was the wrong one then there was two bedside the door to high for small people this is the only improvement that they could make

7.0 / 10.0

Lovely home from home. Great location and comfy beds.

The house is walking distance to Central Southampton. The house was clean with large rooms and a nice social space downstairs. The kitchen was fully kitted with everything you could need.

Only negatives would be there is only one bathroom so it took a while for a group of women to all get showered in the morning 😅 and we didn't realise that towels weren't included but luckily a few of us did pack them.

10.0 / 10.0

Great place to stay. Would stay there again.

Very comfortable, clean, and spacious home. Washer and dryer was a bonus.

8.0 / 10.0

Great value for money and location for cruise terminal

Great location Lovely welcome pack Exactly what we needed

There was a small of stale water (think it was coming from the washing machine in the hall) Asked not to wear shoes when on way to venue.... if is known in advance I could have packed appropriately .

10.0 / 10.0

Very good communication from host, lovely large well decorated house with all amenities.

Great central location, large enough for us as a family of 6 almost adults. Little outside area.

No curtains in the front bedrooms and woke up early from the sun. Slight smell of damp could have glade plug in’s to compensate this.

7.0 / 10.0

Nice location townhouse for cruise port and restaurants

This is a nice townhouse with excellent location, close the cruise port and restaurants. We only stayed for 1 night before the cruise which was perfect for us. A decent size house which fits my big family. A nice stay for the night.

The facility is a little dated. The vacuum cleaner not working and the bedding seems dated. I bought my own disposable bedsheets and it solved the issue.

6.0 / 10.0

Great location for us, lovely home although disappointing at the end.

It was a lovely house that fitted the 7 of us perfectly. Lovely 4 bedrooms, comfortable sitting area, kitchen and back patio. Ideal lovation for an overnight stay for our Cruise the next day as it was less than a 10 minute cab ride or 20 minute walk. Also, the interaction with the host was great.

Reading all the reviews and first impressions, it was great until it wasn't. We settled in and went to make ourselves some food and hot drinks, and found that the cups had been put back in the kitchen cabinets dirty (deposit of tea & coffee still in them), cutlery also not washed, so we ended up washing everything we were using before doing so. When we went to bed, we found out one of the beds had clearly not been changed (very significant stains on the sheets) so had to change the bed linen. We checked the rest and they seemed to be ok - but left a really bad taste for everyone. Because our original booking was for 5 and ended up being 7 of us, an extra charge did apply, which is understandable. We got the amount mixed up (between € & £) and we sent too much, so rather than getting a refund, it was agreed that some breakfast items would be purchased for us and also, extra towels would be left out for the extra two people - neither of those two agreed requests were honoured. We hate to leave negative reviews, especially after reading others' good experiences but we were clearly disappointed - we can only hope this was only a once-off. We were in contact with the host and reasons given for the variuos mishaps, but unfortunately, when you pay to stay in a place, you expect simple things like kitchen utensils & beds to be clean and towels available for everyone staying.

3.0 / 10.0

Good location but very poor value for money

The location is very good

It smells very, very damp, it isn’t a good sign to arrive at a property and ALL of the windows were left wide open and we very quickly realised why. There are signs everywhere asking you not to wear shoes in the house but the carpets are FILTHY, after less than 5 minutes my feet were black. The mattress in the downstairs bedroom was fine but all of the mattresses in the upstairs room were either very cheap or very old. The wardrobe in the middle bedroom was full of of ‘stuff’ so nowhere to hang dresses. The mirrors in the whole property were filthy. The garden should have a warning sign as they’ve Astro-turfed over very rotten decking.

8.0 / 10.0

Pre cruise stay excellent location

Great sized property pre cruise location, a ground floor bedroom was handy for climbing stairs..

I think the decking needs replacing and a bit of garden maintenance.

6.0 / 10.0

Not great

It was super cheap so you get what you pay for. But it was grimy everywhere. It was like the modern furnishings had just been placed on top of dirt. Beds were comfy though. In a dirty look student street. But close to the port

Kind of a bad energy, rats out back

3.0 / 10.0

I rarely write poor reviews but sadly this house didn’t live up to expectations. Don’t go by the photos as they don’t sh

The location was good for us and we managed to find parking outside with the permit. The communication with owner was great at start and they were very helpful but on the day the entry instructions hadn’t been sent until after we arrived- a small issue that was resolved.

The property didn’t live up to the photos - it is obviously a uni student house in term time and had a unloved feeling- not especially clean, patch up paint over on walls, the bathroom was very substandard and dirty. They asked us to not wear shoes in the house but to be honest the carpet didn’t feel clean- there was an unpleasant odour in the house and overall we were glad we were only staying one night. The living area and kitchen were very dark during the day as not really much access to light through windows. The garden wasn’t very safe- artificial turf laid over rickety decking- we were visited by a large rat which ran into the shed. The road is noisy at night so front bedroom downstairs and upstairs can be noisy if windows are open. It was good to have free standing fans as it was so hot but the fan in the back room was so noisy I had to turn it off- I think it should be disposed of as didn’t sound safe! Sadly Very disappointing

5.0 / 10.0

Great location and a good value option

The house was a great location, just 10mins walk from the Mayflower Theatre. It was clean and the kitchen/lounge areas were spacious and comfortable. All things considered it was a good value option.

The bathroom was very tired looking and the shower didn't run away very well. I think a little updating wouldn't go amiss. The bedrooms were very spacious but again looked a little tired and unloved. Some photos on the website didn't quite match up with reality. No hand-towels in either of the bathrooms.

1.0 / 10.0

AVOID- not what is advertised, property owner very rude and extremely unprofessional

Nothing. It was awful.

Everything. The house is filthy with dirt. I contacted owner giving honest feedback and was received by a very ignorant, arrogant unprofessional attitude and response. I could see by previous feedback this was their reply so I saved my correspondance for evidence. Worst place I’ve ever stayed and never slept a wink nor did my children from fear of creepy crawlies from conditions of house. Avoid at all costs, complete scam and deceiving pictures advertising a ‘lovely’ home- it’s complete opposite

7.0 / 10.0

Perfect for large group for overnight stay before cruise

Great size for large group staying

No curtains in some bedrooms so extremely bright for young kids to try sleep

8.0 / 10.0

Life saving booking at a bad moment for us so really appreciated it was an easy and friendly process

Nice place on a quiet strewn near to nightlife

Having to pay a surprise £100 security deposit via bank transfer before we could check in (we did get it back)

8.0 / 10.0

Worked for our overnight stay, value for money.

Large property spacious enough to accommodate our family group of 7 easily. Location was good within easy distance to the port. Local shops amenities within easy walking distance.

The ground floor bedroom was noisy at night time, All other bedrooms were absolutely fine. Parking was tricky- owners did provide 1 parking permit but we had 2 vehicles owners were helpful in providing information regarding places to park this was away from the property at a pay & display car park. Kitchen area could be better stocked in terms of crockery, utensils and cooking equipment.

5.0 / 10.0

Passable

Area was a little rough. Parking only for one car. (We had two)

8.0 / 10.0

Very good

All good

N/a

9.0 / 10.0

Very enjoyable stay.

Great location for our overnight stay. Short walk to town with plenty choice of restaurants. Lovely spacious clean bedrooms. Good communication beforehand, answering questions quickly. Lots of instructions messaged regarding WiFi, key, heating water etc

A bit noisy with passengers by at night but nothing too bad. We travelled in two cars but only free parking in the road for one car during the day. However after 6pm the permit restrictions do not apply.

8.0 / 10.0

Very good

First impressions of property was a bit offputting, overflowing bins all over the road & in front garden of property, also box of wine bottles in front garden. Had an appearance of student party house. However inside was lovely in every way. Clean and comfortable with every thing you could want.

10.0 / 10.0

Exceptional

The property was brilliant for a group of people, great social kitchen/living space and great large double bedrooms. Host was super helpful and always on hand for any questions even throughout the stay. Would highly recommend and rebook if visiting again!

10.0 / 10.0

Great value, whole house, clean with a great host.

The property is exactly as you see in the pictures. An exceptionally clean whole house centrally located which was just a quick Uber to the port.

10.0 / 10.0

Exceptional

Location . Cleanliness. Price

9.0 / 10.0

Home from home

The amount of space and how comfortable it was. it was ideal with 2 small children

Nothing really

10.0 / 10.0

Exceptional

The host had thought of everything! This house is huge.....4 Double bedrooms, an enormous kitchen which was short of nothing. A very cosy sitting room, just right for our movie night watching Netflix. A short walk into the town center and a 5 minute walk to the Mayflower theatre.

There isn't anything I can complain about really.

10.0 / 10.0

Beautiful Home! Great Location

Great location for where we was working. Host is extremely helpful and friendly. Booked again for next month :)

9.0 / 10.0

Lovely house for a relaxed weekend with friends

We enjoyed our stay at this lovely house. We like how each room has its own theme and they are spacious. It has a lovely living room and large corner sofa to relax. The kitchen has most amenities we need. The host was friendly and very responsive to our questions.

We like everything! Though some of the mattresses are slightly too soft.

10.0 / 10.0

We will definitely consider using again if we are in the area.

Ash the host was as helpful as she could possibly be during our stay. We were wanting a prompt arrival as we were meeting with family in Southampton and we wanted as much time together as possible. She went above and beyond to ensure everything ran smoothly.

We had a little glitch with a fire alarm just gently beeping someone came out while we were out and sorted it all. There was nothing we didn't like.

10.0 / 10.0

Exceptional

The house is absolutely stunning, Ash and family have worked really hard to make it home from home and it's definitely worked. The house is exactly as the pictures and description and is a credit to them. Ash showed us in and around and had even left little extras such as chocolate and croissants for breakfast. Loved it so much we have booked again twice to return!

That it was already booked up for the next time we wanted to come back ... honestly there was nothing not to like.

10.0 / 10.0

Absolutely fantastic

Fantastic location, easy access upon arrival, the hosts were amazing and couldn’t of been more helpful if they tried. The complementaries left at the home was lovely upon arrival. Beautiful presented. Will defiantly be returning, I can’t recommend this home enough.

8.0 / 10.0

Goede uitvalsbasis om Southampton te bezoeken met groot gezin.

Hoe ruim het was! Alle drie onze kinderen hadden een eigen kamer met 2 persoons bed. En wij ook! Nette ontvangst in de keuken met gedekte eettafel, gelijk thuis.

De douche faciliteiten. 1 badkamer met een bad (met douche) en 1 douche. Deze hadden allebei nauwelijks waterdruk. Het tuintje was beetje rommelig en viezig.

8.0 / 10.0

Tolles Haus wir würden wieder buchen

Man fühlte sich willkommen. Die Räumlichkeiten waren groß und für uns mehr als ausreichend. Es war alles da, was gebraucht wurde.

Da es Sommer war, haben wir die Terrassentür aufgelassen, doch als wir dann einer Ratte begegnet sind, haben wir sie schnell zu gemacht. Ich weiß es ist problematisch, aber eine kleine Warnung davor, wäre bestimmt nicht so schlecht. Der Spannbezug für das Bett im Erdgeschoss ist ein bisschen klein und die Matratze war leider nicht ganz so schön.

FAQs

Does this property follow enhanced cleaning procedures?

Yes, this house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.

Is parking included with this house?

Parking is not specified as an available amenity at Wilton Retreat. For more information, we encourage you to contact the property about where to park.

Is there a pool at this house?

We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.

Is Wilton Retreat pet friendly?

Unfortunately, this house is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Wilton Retreat?

We found 11 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and wifi/internet.

Explore similar stays in Southampton

Explore all rentals in Southampton

Oakley Retreat - Free Parking - Pool table-Special Christmas Offer for Long Stay

House

in Southampton

9 guests · 9 bedrooms · 2 baths

Enjoy the best of Southampton in our House, Oakley Retreat - Free Parking - Pool table-Special Christmas Offer for Long Stay. A stunning property with amenities including Family friendly, and more.

Wilton Retreat

House in Southampton

Reasons to book

About this house rental

Amenities at Wilton Retreat

Map of Southampton

Nearby attractions

House in Southampton

Reasons to book

Map of Southampton

Nearby attractions

About this house rental

Amenities

Ratings and reviews

FAQs

Does this property follow enhanced cleaning procedures?

Is parking included with this house?

Is there a pool at this house?

Is Wilton Retreat pet friendly?

What amenities are available at Wilton Retreat?

Explore similar stays in Southampton

Related destinations