Haven Hotel

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Combined shower/tub, free toiletries, hair dryer, towels

Double Room, Balcony, Sea View | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

7.8Good

(991 Ratings)

"Excellent Location, Scenery."

Geoffrey James

Don't miss out! Price and availability may change

7.8 / 10.0

Good(991 Ratings)

Hotel in Poole

4-Star Hotel

Reasons to book

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsWiFi/Internet, Pool, TV and more

About this hotel

An indoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free full breakfast and free WiFi in public areas are also provided. Additionally, a sauna, self parking, and a seasonal outdoor pool are onsite.
Haven Hotel offers 84 accommodations with coffee/tea makers and hair dryers. LCD televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Poole hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Haven Hotel

Restaurant

Pool

Non-smoking

Bathroom

Coffee/tea maker

Bar

Spa

Balcony/Terrace

WiFi/Internet

Kettle

Sauna

Bath or shower

Family friendly

Ironing facilities

Free toiletries

Towels

Desk

Hairdryer

Map of Poole

Nearby attractions

Paultons Park Home of Peppa Pig World

25.1 mi

Purbeck Heritage Coast

5 mi

Lulworth Cove

14 mi

Bournemouth Parks - Lower Gardens

3.9 mi

Available Rooms

$$$$

7.8Good

(991 Ratings)

"Excellent Location, Scenery."

Geoffrey James

Don't miss out! Price and availability may change

$$$$

7.8 / 10.0

Good(991 Ratings)

Hotel in Poole

4-Star Hotel

Reasons to book

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsWiFi/Internet, Pool, TV and more

Map of Poole

Nearby attractions

Paultons Park Home of Peppa Pig World

25.1 mi

Purbeck Heritage Coast

5 mi

Lulworth Cove

14 mi

Bournemouth Parks - Lower Gardens

3.9 mi

Available Rooms

About this hotel

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Restaurant

Pool

Non-smoking

Bathroom

Coffee/tea maker

Bar

Spa

Balcony/Terrace

WiFi/Internet

Kettle

Sauna

Bath or shower

Family friendly

Ironing facilities

Free toiletries

Towels

Desk

Hairdryer

Ratings and reviews

7.8 / 10.0

Good(991 Ratings)

4.0 / 10.0

Very nice view and friendly staff

10.0 / 10.0

Excellent Location, Scenery.

10.0 / 10.0

Great location, great breakfast, comfortable bed

1.0 / 10.0

The room was terrible .we were told we would have courtyard view .we have stayed at Haven Hotel several times before over a few years always been really happy with our rooms.we were put in room 205 fully frosted window that was locked shut it was very windy outside we had to push tissue in it to stop it rattling .overnight there was a.continous load noise from a generator or something outside window we couldn't see out to see what it was.Also a dog was barking on corridor opposite for some time in evening .then a noisy group came in at 2-30 am didn't get any sleep at all.it was our wedding anniversary and my 80th birthday ,it was only for 1 night and I should have complained at time put up with it .I felt ill all next day because of the stress .we went on to stay at.Durley Dene hotel in Bournemouth for next two nights and it was lovely.not one problem .I just hope Haven look into this as it ruined our weekend we won't be staying there again

8.0 / 10.0

Sea view wonderful! Staff slow to respond and sometimes forgot about us in the restaurant or not in reception when required which was disappointing. Lady in reception on the phone for ages this morning when we wanted to check out so we gave up and left our key cards on the desk. Not good!!

8.0 / 10.0

Superb location

5.0 / 10.0

Fantastic hotel, close to the chain ferry and bus services, beauitful sea veiws, on the beach amazing spa and out door heated pool, fantastic service, cant fault it, what a gem, also dog friendly

5.0 / 10.0

Absolutely beautiful area. Good place to stay to explore the area. Restaurant excellent, all staff friendly. Would stay again. Really comfy bed.

8.0 / 10.0

Nice veiws in lounge and restaurants. Dissapointed with no veiw from room.and problems a few times with lift not working

8.0 / 10.0

We liked where the hotel was situated on the beach at sandbanks

5.0 / 10.0

Nice hotel with great facilities. Outdoor pool is warm and sauna / steam rooms were decent. However, I expected more of a view from a 'premium room' (picture attached). Annoyingly, the leisure centre (roof in picture) made an annoying humming throughout the night. Check-in was probably the fastest I've ever encountered and all staff with the exception of one miserable bar worker were absolutely excellent. Leisure staff were partcularly excellent. Breakfast was very nice and dining has great views out to sea.

8.0 / 10.0

The location is stunning, watching the chain link ferry going backwards and forwards

4.0 / 10.0

Where the hotel was situated was lovely with access to the private beach. The staff were a little slow and unattentive. The pool has a bar but for beer you have to walk to other end of the hotel which is very odd. Nice and clean and breakfast i cannot fault, would stay again.

4.0 / 10.0

Amazing sea views ,

4.0 / 10.0

Good hotel tocstay. Service good staff friendly. Fantastic views of the sea and harbour.

10.0 / 10.0

Fabulous location on the beach. Lovely menu with vegan options that's not the usual burger and chips then sorbet.

4.0 / 10.0

Needs updating food was fair priced but under par

4.0 / 10.0

We had a balcony room, overlooking the sea and harbour , view and location was excellent, hotel very tired , could be magnificent, and obviously as been in the past , staff very hit and miss, reception staff was lovely, restaurant staff was lacking , was going to have dinner one night in the hotel , so stood waiting to be seated , staff did acknowledge we was there , but kept us waiting that long we ended up eating out , I would understand, if they had been very busy ,but they really wasn’t.i also don’t understand there dress code , very shabby, faded jeans , track suit bottoms t shirts not a very professional look for staff , and that carried through with there lack of service, menu could have been a lot better, Pool and spa staff was lovely , outside drinks bar was added bonus

8.0 / 10.0

The toilet kept blocking up even when not being used.The maintenance guy came twice but as soon as he left it was blocked again.We had to use the ones downstsirs by the lift. The shower had no power at all absolutely useless. The bed had a spring sticking out on the left hand side. Had to ask for the coffee cups to be washed every breakfast. Hotel just neads a bit of T L C Hotel very nice pool etc perfect.

5.0 / 10.0

Love this hotel ,perfect location right by the harbour and ferry to Swanage.Spa ,indoor and outdoor pool ,which leads to the beautiful beach Restaurant food and service is top class,with the best sea views.I don’t like going to places twice,but this hotel keeps drawing me back.

10.0 / 10.0

.good hotel friendly staff

3.0 / 10.0

Beautifully located but extremely dated hotel. The room felt like a nursing home. There was zero water pressure in the shower. The breakfast was quite poor. Everything felt cheap and dated

3.0 / 10.0

We booked a room that was discribed as a Economy Double Room, Courtyard View on your website, When we arrived the room had a view that was a waal a couple of feet away, see photo's. When I politely asked the reception if there was a room that had a courtyard view I was hold I had booked a budget room with no view, after showing them my booking discribing the room I was told this is what I booked. Rather than let it spoil my holiday I said "OK fine" and walked away, only to hear the receptonist who thought I couldn't hear say to her colleague 'What does he expect when he books a budget room'. This I found extremely disrespectful and returned to the reception to say I had heard what she said, the receptionist then got quite aggressive and said 'You have a room that you booked and we're not doing anything to get you another room' I tried not to let this spoil my stay at the Haven Hotel but unfortunately it did

3.0 / 10.0

Hotel nice but very tired, not good value for money in the condition it is in On our first day of arrival, we had an issue with safe not working and the telephone lead was broken, after several times of reporting this, no repairs were carried out

1.0 / 10.0

We booked room a year in advance for Sandpolo. We get there hour early(about 2 pm ish), so get told room not ready yet, said to us have to wait for room to be ready at 3 pm. (My mum and my sister already got their room and they get there about 1 pm!) So it’s fine, we went to bar to have drink waiting for room at 3 pm. Went to check at 3 pm and get told room still not ready! Will be another half hour! And we not happy about it as already told them we need to go to Sandpolo by 4 pm! We need to shower and get change etc. reception told us that we can go to get ready at Spa changing room and nothing she can do about it!!! Seriously we paid nearly £300 per room and she want y us to go shower and get ready for Sandpolo in changing room!! We are really disappointed so much. As hotel us not cheap hotel, but service is very low level! By 3.15 pm, reception still said nothing else she can do! She will asked if cleaner can get room done in 5 min!! ( which is should be like that before 3 pm check in!) So we get room about 3.20 pm! Oh she did offer refund 20% to us but we not ok with that. We need our room to be ready by time!Walked in to room 113, all we smell is worse cleaner armpits!! I know they rushing to clean room but those smell should never let customers experience when stay!! It was really bad and both feel sick in toilet !! Our room had only 2 small top window that can open! So have to hurry get change and leave room! End up with we got no time to shower and get ready proper

10.0 / 10.0

Lovely views across the bay, quiet part of the beach. Breakfast at the Hotel was excellent

5.0 / 10.0

It was 5 star apart from the breakfast hot food bar does not keep food hot enough. Cold eggs are not nice , apart from the temperature of hot food I cannot fault the breakfast. Fabulous array of hot (tepid) and cold food.

4.0 / 10.0

We had a pleasant stay at the Haven; the room was quiet and all the staff were friendly and helpful. The location is great for the ferry and a short drive to Poole and Bournemouth.

8.0 / 10.0

Well presented and great location Nice room very comfortable But reception staff a little off hand and worse was a bar food order did not come after 50 mins so got a refund

5.0 / 10.0

Only stayed 1 night, but a beautiful hotel, good comfortable clean room

6.0 / 10.0

Value for money isn’t great. The rooms were tired and outdated. No view from our room window and no air conditioning so the room becomes an expensive sweat box. They could well do with putting some money back into this hotel as overall it looks tired. The breakfast was okish. Nothing special that you wouldn’t get from a Premier Inn. The views once in the lounge are lovely so I guess this is what you’re paying for. Overall I give it an average score because there was nothing special which for the price was disappointing. Spend some of the profits on the building and it may improve the score.

10.0 / 10.0

Lovely hotel right next to the chain ferry Will definatly stay again

10.0 / 10.0

Lovely hotel, lovely room and balcony.

5.0 / 10.0

Lovely location with a very good spa and fantastic and friendly spa.

8.0 / 10.0

The staff were friendly and were very helpful with any given situation

10.0 / 10.0

Stunning views of Studland Beach and great spa facilities

8.0 / 10.0

It’s a lovely art deco style hotel in a great location. Lovely and light and airy with high ceilings and wide stairways and corridors. Access to a sandy beach and views to Knoll beach and Shell Bay on Purbeck. Right next to the chain ferry which is brilliant and gives you quick easy access to the above and Studland. We had a lovely room but it was on the third floor with no lift access to the third floor and a really long walk to get to it. It was also very hot with no air con. I had to ask for a fan and lighter bedding, which was delivered to the room. The staff were lovely and really helpful. Would recommend a stay here.

8.0 / 10.0

Like the veiw from our balcony. When we arrived we found that we had a cracked basin in the bathroom.

10.0 / 10.0

3rd floor room had a stunning view !

5.0 / 10.0

Lovely stay , staff very friendly. No problems at all. Apart from the weather!

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Haven Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Haven Hotel. Enjoy the water!

Is Haven Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Haven Hotel?

We found 19 amenities for this rental. This includes restaurant, pool, non-smoking, tv, and bathroom.

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Haven Hotel

Hotel in Poole

Reasons to book

About this hotel

Amenities at Haven Hotel

Map of Poole

Nearby attractions

Available Rooms

Hotel in Poole

Reasons to book

Map of Poole

Nearby attractions

Available Rooms

About this hotel

Amenities

Ratings and reviews

FAQs

Is parking included with this hotel?

Is there a pool at this hotel?

Is Haven Hotel pet friendly?

What amenities are available at Haven Hotel?

Explore similar stays in Poole

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