The Riviera Hotel & Apartments - Alum Chine
Top rated by guests





8.2Excellent
(2,957 Ratings)
"Great location. Clean. Friendly and helpful staff."
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
The Riviera Hotel has a peaceful location, looking out over the trees of Alum Chine to the bay. With free Wi-Fi and free parking, leisure facilities include a hot tub and indoor pool. The property also features a small studio gym.
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Beach access
Shared living spaces
Garden
Laundry services
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Toilet with grab rails
Accessible by lift
Key access
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.2Excellent
(2,957 Ratings)
"Great location. Clean. Friendly and helpful staff."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
7.0 / 10.0
The stay was very pleasant and peaceful. The staff were kind and helpful, the room price was reasonable, and the breakfast offered a wide selection of food. The pool was nice, and the location is great, close to a beautiful beach access – perfect for walks.
However, we did not get a room with a bathtub as requested, which would have made bathing our one-year-old easier. It was disappointing that the jacuzzi was under renovation and this was not mentioned in the listing. The room could use some renovation – the windows should be replaced and the bedside lamps were cracked and worn.
5.0 / 10.0
Staff were very friendly. Breakfast was good. Unfortunately there were major issues elsewhere. See comments below.
There was an event on with extremely loud music, we stayed on a Saturday. We were informed of this an hour before we arrived and were given a room which was supposed to be much quieter than the one originally assigned. I cannot imagine how bad it would have been in the original room as it felt like we were attending a disco. Incredibly loud music with bass beats until midnight. My kids, wife and I could not sleep. Entire next day ruined as we were like zombies. Staff apologised but no offer of compensation and we were advised to check with the hotel next time before booking. We will not be returning. Swimming pool was clean but cold. The hot tub/jacuzzi is not functional and is essentially a curtained off building site. No mention of this at booking or checkin. The hotel was clean but dated, and the mattresses were very uncomfortable and cheap. Just not good enough in 2026.
7.0 / 10.0
The bedroom was clean and comfortable, the pool was quite nice and there was a gym and a games room with drawings for the kids as well.
The jacuzzi was not open as it was going through renovation
10.0 / 10.0
Great location. Clean. Friendly and helpful staff.
The jacuzzi was broken but it didn’t matter.
9.0 / 10.0
Clean bed and towels..quiet
n/a
9.0 / 10.0
Location, staff, food.
8.0 / 10.0
Nice clean hotel good breakfast
Shower was too hot no cold water
9.0 / 10.0
Lovely hotel with exceptional staff. We were made to feel super welcome. Wonderful check in experience with a room upgrade. Super comfy beds and pillows. Dinner in the restaurant was excellent and breakfast in the morning with a window table and white linen table cloths with fantastic food and service was also excellent. Such a lovely atmosphere created by the hotel staff who really care about their guests. Thank you so much for a memorable stay.
N/A
8.0 / 10.0
Cleanliness was excellent particularly the bathroom which is a must for me. Great breakfast and choice of. Nice atmoshere, great location for a walk into Bournemouth along the sea front.
This is a personal opinion but the bed was too soft, not much pocket density in the body of the mattress which meant i was potentially sliding off the bed - thus i was constantly adjusting myself into the middle of it to compensate.
9.0 / 10.0
Location excellent
8.0 / 10.0
The communal facilities are good. Lots to do for my kids and me.
Slightly tired facade and decor.
8.0 / 10.0
Clean, friendly and very close to a sandy beach
Pillows were a bit lumpy
4.0 / 10.0
The balcony view was about the only good point
The pool was cold
I had an email the day of arrival to state there would be no food available through out my stay…. Even know breakfast was paid for with in the price yes the room was upgraded however that is not acceptable
I had to ask twice for my tap to be fixed in my room.. I was given an option to have a key for another room to use for a bath/shower however I did not accept this
8.0 / 10.0
Central location. Staff are very friendly. No problem parking. Dog friendly. Very clean. Great value for money
Between Xmas and New Year so kitchen (restaurant) was closed. Room was a double, but was very compact.
10.0 / 10.0
All of it clean friendly etc
Nothing
9.0 / 10.0
The staff on reception and in restaurant were friendly and professional. The room was very clean and the linen crisp and clean and very comfortable.
Nothing
4.0 / 10.0
Location
Room was very cold. Very dated has issues with the lock on the door - the maintainence guy said this happened a lot the key got stuck in the door and had to be taken out in the correct manner.
6.0 / 10.0
The locations since it is near the sea.
I asked for a heater and a staff came and brought the heater but I felt that he did not want to bring it because of how his face looked as if I caused some inconvenience and instead of telling me nicely cause I unknowingly put a small towel on top of a lamp, he scolded me, which was not very pleasant. I understand where he is coming from but being scolded is not nice. The receptionists was excellent though.
10.0 / 10.0
The pool and jacuzzi
Nothing of note
9.0 / 10.0
Lovely sunrise and great selection
8.0 / 10.0
Good location
Shower could have been better. Little dated
10.0 / 10.0
Clean, comfortable room with an unexpected upgrade to family suite with balcony and sea view. I booked on a tight budget and this was such a treat!
Great bar area, food delicious, staff warm, welcoming and super helpful
6.0 / 10.0
It was very clean and staff were lovely
Very dated and shabby in places. Needs a bit of renovation work doing and painting
8.0 / 10.0
Very comfortable and very helpful staff.
The shower was not good
10.0 / 10.0
We have been many times. It is spotless and food great staff are professional and friendly
Can’t think of anything.
8.0 / 10.0
Room was comfortable, balcony a bonus, lovely view, basic but very comfortable and adequate.
Nothing, it was fine
8.0 / 10.0
We stayed for one night (2+2) .what we like is the size of the room,seaview, personel (excellent customer service I would say)swimming pool and jacuzzi(hot water)👌👌 fresh breakfast. Hotel is old and rooms are poor but everything is extremely clean 💪💪👌👌
No toilet brush in bathroom.
Rooms in poor condition,our toilet and bathroom's taps were loose.
But we were dissapointed with the breakfast. All fresh but on the photos there are more things..
In real there is no so much choice. Full english, few jams..
Hotel is old and looks like needs attention but for one night in this price is ok
8.0 / 10.0
Friendly staff. Excellent food.
Noisy first night.
8.0 / 10.0
Very friendly staff. Excellent food choices.
Very noisy on first night of stay.
10.0 / 10.0
Amazing staff 👏 special mention to Nicole who looked after us as all staff did, but she handled my booking and was very professional, helpful and very knowledgeable and friendly 👏
7.0 / 10.0
Great location. Dog Friendly. Food is excellent. The facilities, swimming pool and gym are ideal for relaxing and unwinding. This was ideal for us all and enhanced our stay at the hotel. Staff are very friendly and welcoming and will help with your every need.
The room we were allocated for a long stay was very small for a couple with a dog. We had a double room. This being said, it was mentioned to staff only on leaving and they were very helpful and advised we address this on our next stay and they will be able to accommodate our needs based on occupancy. This was very helpful.
10.0 / 10.0
Practical. Close to sea. Friendly
9.0 / 10.0
Great facilities - good games room, pool, hot tub. Easy parking. Clean rooms. Friendly welcoming staff. Good location close to the beach.
Rooms a little dated. Breakfast needed more options - fresh fruit could have been prepared and not just tinned.
1.0 / 10.0
It was near the beach
Breakfast was not easy. Pets were not catered for, yet they took money for their stay
9.0 / 10.0
Family room was a good size
Pool was good
Breakfast was great
N/A
7.0 / 10.0
Been before, staff lovely, food great, rooms bit dated but clean.
The bedroom we stayed in could do with a refresh, kings size bed would be better.
8.0 / 10.0
Wonderful open bar area. Good swimming pool. Great location as near beach. Very friendly staff. Big room and dogs welcome
The bathroom was dirty soon arrival - but cleaned immediately when I informed reception. Overall cleanliness and decor in room not great
6.0 / 10.0
Good customer service from all staff. Bedding clean and comfortable. Warm hotel and nice balcony views. Thoughtful table tennis and football table area for children.
Some of the meat - burgers and steaks and sausages, seemed processed to my husband and I.
I heard that there was a large birthday party in the hotels other building/to the side of the hotel on the night that we stayed- I stayed in room 208 with my 4 year old and I could then tell that there was a party as we were constantly woken up the by the loud music and then the loudness of the party goers accessing their hotel rooms/slamming doors/talking and laughing when the party had finished.
The advertising of the hotels pool and spa did not seem the same in real life- the pool area is tired and needs a whole upgrade.
The hotel in general is tired and requires upgrading.
8.0 / 10.0
Very nice
Looked fresh and well presented
All was good
Nothing not good to say improve
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at The Riviera Hotel & Apartments - Alum Chine. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The Riviera Hotel & Apartments - Alum Chine. Enjoy the water!
Is The Riviera Hotel & Apartments - Alum Chine pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at The Riviera Hotel & Apartments - Alum Chine?
We found 29 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and pool.
