Hotel am Rathaus





7.5Good
(1,524 Ratings)
"Everything!"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Top-tier experienceA high end property in this area
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Enhanced cleaningExtra health and hygiene measures to ensure your safety
This hotel offers a free breakfast and cozy rooms. It is located in the heart of Heidelberg's Old Town, steps from the town hall and the Heiliggeistkirche church.
Free WiFi/internet
Free Parking
Non-smoking
WiFi/Internet
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Key access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.5Good
(1,524 Ratings)
"Everything!"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
We enjoyed our stay at Hotel am Rathaus in Heidelberg.
The location is excellent and easy to reach , well sign posted as well.
We enjoyed breakfast at the hotel . The room size is good . The mattresses were a bit soft for our comfort.
The room is clean and tidy.
The only complain from our side is the bed being soft
8.0 / 10.0
The location was good, and the room was huge, but could use some updating.
It was noisy in the morning and was very light. The curtains didn't block the light. The parking requires a little walk.
9.0 / 10.0
Central location & I liked the split level room & great to have a fridge
Noisey people in room 9
8.0 / 10.0
Great location, could not be better
Good showers
The bed is very soft. Hardly any curtains, so its super bright.
5.0 / 10.0
Good location
The place was old and dirty (e.g. fridge and bathroom). We requested a baby bed which was unstable and dirty with residues of dirt from previous kids. The floor was crooked and on top of that, despite being with a baby and the place did not have an elevator, they gave us a room in the 4th floor and I had to carry up and then down all the stuff.
8.0 / 10.0
Location. Friendly staff. Good breakfast included.
A bit noisy at night - nightclub close by.
7.0 / 10.0
Nice staff
Excellent location
Really good breakfast with a lot of variety
Discount for parking
Spacious room.
Small fridge.
Nice views from the room to the central plaza
Quiet despite being in the heart of the city
Mattress and pillows look like they were bought in the 80s and never replaced, therefore not comfortable at all.
At first glance room looked clean but with closer look we could spot mold in bathroom and dirty carpet.
4 floors no elevator.
9.0 / 10.0
This hotel has a fantastic location - it had 3 Christmas markets within a few minutes; but was also the perfect base to visit all that Heidelberg had to offer.
We arrived well after the time we were supposed to arrive and the hotel was locked up. Fortunately, a lovely girl on a break from a local bar helped us to find the hotel where we had to pick the key up from.
8.0 / 10.0
Nice staff
6.0 / 10.0
Central location in the old town, friendly staff, clean, walking distance to the castle.
Decor and furniture is outdated - but this is evident on the photos.
7.0 / 10.0
Location
The night was very noisy.
7.0 / 10.0
Location and the staff are the best things about the hotel.
Breakfast is good also.
It is very noisy during the night due to the crazy people on the street. We couldn't sleep well unfortunately.
8.0 / 10.0
Decent breakfast. Super convenient area, in the middle of the old town. Nice beds. Comfortable room.
The only drawback is that there is no elevator. For me it is not a problem, but if someone has a difficulty climbing stairs, should take it into account.
9.0 / 10.0
The staff at the hotel were very friendly and helpful. The hotel is ideally located in the historic area of the Heidelberg, next to a large plaza and within walking distance of the main attractions (tram to the castle, river, main historic streets). Public parking was available, located 2 and a half blocks away and very easy to use. Breakfast was very good.
10.0 / 10.0
Everything!
10.0 / 10.0
Luka was super helpful, he went above and beyond to take care of us!
Great guy! Especially since we got there after dark
9.0 / 10.0
Location is excellent, breakfast is very good, everything is very clean, staff helpful and friendly.
The weather was warm, and the room was uncomfortable because of it sometimes. I know it is uncommon to have air conditioning in German hotel rooms, but a fan to circulate the air would help.
8.0 / 10.0
The location was excellent. Right in the middle of the square where plenty of restaurant and drink options are available. Perfect location. The building is like grandma's house decorated. The charm of the uneven floors and the perfect imperfections are enjoyable. When we arrived we all had a mini package of Haribo gummie bears on each of our pillows. Such a fun way to welcome guests.
In general Heidelberg is very hard to find parking. We drove a large van that was too large for the parking garage. It was nice in the morning we were able to park in the square to load our suitcases before the restaurants opened. There was also no AC available. At least we got a fan.
7.0 / 10.0
location was amazing. nice breakfast. room size and bathroom was ok.
no lift and room was on 4th floor. only fans in the room which was very hot at night. room was old-fashioned. no safe
9.0 / 10.0
Shower hard to operate.
Sink could not be plugged
10.0 / 10.0
The guy at the reception desk were very friendly and helpful. We immediately feel at home. Nice breakfast as well. Lovely to be in the heart of the old Town. Would love to spend 1 more night.
Nothing
6.0 / 10.0
The downtown location of the hotel and nearby the castle was great.
Check-in staff seemed not to care about us. It was a very cold reception. The room was fairly old, the beds not comfortable and the main picture of the hotel is misleading. The first image of the hotel photos does not show the hotel but the Rathaus which is next to the hotel.
10.0 / 10.0
Great location...super friendly staff. Very clean. Good breakfast.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel am Rathaus. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel am Rathaus pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel am Rathaus?
We found 13 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, wifi/internet, and accessible parking.
