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The Hillcrest Hotel

Reception

Desk, iron/ironing board, free WiFi, bed sheets

Combined shower/tub, hair dryer, towels

Deluxe Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room | Desk, iron/ironing board, free WiFi, bed sheets

7.6Good

(636 Ratings)

"Excellent hotel, always stay here as close to family.Staff always helpful"

Joanne

Don't miss out! Price and availability may change

7.6 / 10.0

Good(636 Ratings)

Hotel in Widnes

3-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsInternet / Wifi, Balcony or Patio, Laundry and more

About this hotel

Hotel in Widnes with a 24-hour front desk and a restaurant
A restaurant, a bar/lounge, and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and wedding services.
The Hillcrest Hotel offers 49 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations.

This Widnes hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Amenities at The Hillcrest Hotel

Internet / Wifi

Laundry

Balcony or Patio

Wheelchair accessible

Free parking

Map of Widnes

city location on map

Nearby attractions

Pontcysyllte Aqueduct

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

7.6Good

(636 Ratings)

"Excellent hotel, always stay here as close to family.Staff always helpful"

Joanne

Don't miss out! Price and availability may change

$$$$

7.6 / 10.0

Good(636 Ratings)

Hotel in Widnes

3-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsInternet / Wifi, Balcony or Patio, Laundry and more

Map of Widnes

city location on map

Nearby attractions

Pontcysyllte Aqueduct

Available Rooms

About this hotel

Hotel in Widnes with a 24-hour front desk and a restaurant
A restaurant, a bar/lounge, and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and wedding services.
The Hillcrest Hotel offers 49 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations.

This Widnes hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Amenities

Internet / Wifi

Laundry

Balcony or Patio

Wheelchair accessible

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

7.6 / 10.0

Good(636 Ratings)

1.0 / 10.0

I arrived at 14:00 room wasn't ready, in reception was cold i had to wait. Room not clean, horrible smell of chlorine. Shower not working properly.

3.0 / 10.0

The reception staff were welcoming and helpful. The room was clean and bed comfortable. Only downside was toilet didn't flush so had to use a bin of water each time to 'flush' the toilet, which was awful.

4.0 / 10.0

The breakfast was a bit average. Cheap sausage. Hash browns were a bit damp. The toaster burnt the toast one side and was uncooked other side. Cold coffee, no water and the juice was like cordial.

2.0 / 10.0

Parking very easy and lots of spaces. Breakfast was ok for the price, plenty of choice and quality was good, but long waits for the food to be refreshed. No water pressure in shower, terrible, I complained, but was told that all rooms are the same. Room was clean and tidy and good for sleeping.

3.0 / 10.0

Arrived 15 mins before our check in time to be told we couldn't check in until 2 which was acceptable but the room was not ready at 2 and still not ready at 3.We was told it was fully booked the night before and they only had 3 cleaners to do the rooms(poor excuse)The reception area had many people experiencing the same thing.The bloke that was on reception was also the person that was managing the bar as we waited for our room.He clearly can't be in 2 places at the same time so many were getting frustrated at it being undermanned. When we finally got to our room the code wouldn't work so i had to go and rectify this.There was a stain where a toothbrush had been and dirt around the tap which was easy to remove.There was no toilet roll holder only a bracket where it was.Breakfast wasn't very warm but it was ok. This hotel looks very nice which is a shame but it is definitely needs more staff and extra care in certain places.

4.0 / 10.0

Very clean room, staff was excellent, I was welcomed with a smile. I love the space of the room.

3.0 / 10.0

Shower not fit for purpose. Carpet in room disgustingly filthy.

1.0 / 10.0

Lady with curly brown hair on reception had a very poor attitude very abrupt and not welcoming in any way. No advice i.e. internet code etc just heres your keycard! Couldnt get in my room as keycode looked like two 66 but apparently were two 55 hand written. Had to go back down to reception were again was looked at with distain but fortunately the more receptive blond lady helped me out. Room was tired in need of full refurb especially bathroom. Hotel in general looks like it needs full make over with staff that understand customer service basics!!!

3.0 / 10.0

Typical low cost hotel, beds were clean.

1.0 / 10.0

Bed had collapsed mattress - hotel had overwhelming smell of smoke on upper floors - sofa in room had foam internals showing - sofa in room had cigarette burns on arms - bathroom floor grout had been painted… poorly because it’s dirty - bathroom has unacceptable amount of human hair.

10.0 / 10.0

Excellent hotel, always stay here as close to family.Staff always helpful

10.0 / 10.0

Room was very spacious and neat. Shower pressure was low. Aside that, it was a nice place to stay

5.0 / 10.0

Check in was quick and friendly. Ample parking and a good location. The room was adequate and what I expected.

5.0 / 10.0

Staff friendly and very helpful. Room was a bit warm as it was a humid day. Reception got us a fan for the room. Was very clean and comfortable room and very quiet and peaceful sleep. In the morning we had breakfast the lady we spoke to was amazingly helpfully and hospitable. Made sure we had everything we needed and even had a lovely chat with us after we finished. Great service and breakfast. Will definitely stay again.

10.0 / 10.0

Our stay was perfect, just the shower was very kow pressure, could do with walk in shower

4.0 / 10.0

Staff were polite but no TV channels

4.0 / 10.0

Good stay, great room. Breakfast wasn't the greatest but ok.

3.0 / 10.0

The Bar & Restaurant had been closed since January 2025, so couldn't have a meal or a drink . Had to walk to another hotel down the road. Won't be staying at this hotel again.

1.0 / 10.0

Awful room noisy all night, bar and restaurant closed. Not recommended

1.0 / 10.0

Very disappointed. Stayed there many times in the past. Terrible hotel now. Definitely will not go here again.

10.0 / 10.0

Very clean and tidy, well situated for amenities.

10.0 / 10.0

When we travel to St. Helens/Widnes we will only stay at this hotel as the staff are great and couldn't ask for anything better.

4.0 / 10.0

Was ok. You can see what they are trying to do with the upgrades but bathrooms were still to be done and bedroom smelled of smoke as the perspn before had been smoking. Ash all over the windowsill where they had been hanging out. Main part of the hotel was nice but might off been better to close and do the refurb rather than have people staying.

4.0 / 10.0

We were particularly disappointed with our room. The bathroom had cracked and broken tiles, towel rail torn from the wall, extract fan not working etc. The single beds were the smallest single beds I have ever experienced, dressing table was very badly stained, chair was covered in crumbs or particles of whatever, decor extremely poor, tv had only one channel we could access. For the costs charged we would have expected a much higher standard

2.0 / 10.0

This hotel has been done up nice rooms, went to get a drink from bar at 2130 to find it shut four to having lots of trouble in there drugs etc, went earlier next night to find it was completely shut even restaurant for a party event, the hotel feel unsafe as they have lots of residents there hanging around smoking weed arguing till early hours I even saw one of them letting a dog out there car boot for air then putting it back in the place felt like a ymca

8.0 / 10.0

Very pleasant at Reception. Waitress service good. Lift antiquated and noisy

10.0 / 10.0

Very polite and helpful, good facilities and food was good as well, well recommend for a stay.

4.0 / 10.0

Staying for 1 night was plenty. The rooms have been modernised 3 years ago, however, there has been large omissions such as basic bathroom amenities which are tired and damaged. The shower failed to work at all, and when it did kick in, was happy to cover everyones temperature zone ranging from ice cold to burn your face off hot, and it does this all by itself. And dont think that even though you are on the top of the building that you wont get to hear the party, the walls are paper thin and the party will leave you tired with a disturbed nights sleep on an aging mattress. Breakfast. Not enough tables made up. No one on hand to clear tables and prep for more. The chef decided to dissappear with absolutely no food left at the self service servery for guests arrivjng, and this was not even 0845 yet. The reception and bar staff were welcoming and happy to help out and the standards of hygeine were as should be expected. Location is great too. Just be open minded when booking, its a clean room for the night.

4.0 / 10.0

I did originally like the non carpet floors but found it very noisy in the corridors with people walking and doors banging. I could hear the music from last night but that was not an issue . A full mirror in the bedroom would have been nice. Unusual I thought not to have one. Everywhere nice and clean and everything me very friendly of course :)

6.0 / 10.0

Stayed at this hotel before over the years, room was lovely, paid for a deluxe, shower in the bathroom was a disgrace, hardly any pressure, you had to hold it, mentioned when checking out and they said were aware already!!! Breakfast was disappointing, cold food, cold plates, had to ask for bread for toast. Think it might be used at present for homeless. Receptionist was lovely and friendly. Foyer area has had a refurbish and very nice.

4.0 / 10.0

A very nice hotel with excellent facilities. Staff were very friendly and the food was lovely. The bedroom was ok but in need of redecoration and the restaurant was cold and not comfortable but would stay again

6.0 / 10.0

Booked a Twin room,have normally stayed in a Double. The room was very small and the single beds were very small.!! Like Caravan single beds. Did not sleep well at all.

10.0 / 10.0

A very friendly Hotel all staff couldn't do enough for you, the recent re- decoration is absolutely beautiful to both the rooms and passages.

4.0 / 10.0

Lovely hotel and excellent value for money. Only issue was the shower was not working very well and we didn’t have to time to ask for it to be rectified.

10.0 / 10.0

Reception staff were lovely and welcoming and just the best

2.0 / 10.0

This hotel is being used to hose students and homeless persons. When we arrived it was full of noisy students and we could see guests smoking out of their bedroom windows. In addition to this there were people with clear addiction issues at the property vomiting on it. We were travelling with two children and the hotel was not a safe place to take them. We had requested a slightly earlier check in (30 mins max) to allow us to get ready for a family funeral and were turned down. We did not even check in as this hotel was not suitable for habitation by paying guests.

2.0 / 10.0

room was not in good order. Only 1 bedside light worked . TV aerial not connected. Bathroom and shower were tatty and needed decorating. Drainage of shower was very poor . The lift button regularly failed to connect. Breakfast food was cold and not pleasant to eat.

5.0 / 10.0

nice place, nice big bedrooms with brewing facilities but bathroom could do with a refurb but still enjoyed shower but it was from taps not a unit.great food loved it, good selection of drinks. very friendly and proffesional staff from the minute you get there to leaving, front desk to restuarant to domestics, defintly would stay there again and would recommend it

3.0 / 10.0

there were no towels for everyone, there was hair on the bed, the shower was very bad and the breakfast was very poor.

6.0 / 10.0

Not a great place to stay, building works, unintrested staff and not exactly good value for money.

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