Gloucester Robinswood Hotel by Sunday

Would not stay again Hotel is in such poor condition and room was not very clean and smelt On a positive side the staff were very good

Lovely staff, fab breakfast, clean room, plenty of parking, asked for a quiet pet free room and it was perfect! Will stay here again and hopefully use the amenities next time. Parking was only £5 for 24 hours and as the room was a very reasonable didnt mind paying

Given key to an occupied room 😡

I picked this hotel because it included a Spa. The Spa was disappointing on the day we visited as there was a problem heating the pool. The hotel felt very dated. We only needed to stay one night so it was ok.

The WiFi was awful, “connected” but didn’t actually work. The room wasn’t very clean, stains in sink that I was able to remove with a light swipe from toilet roll… so clearly wasn’t cleaned. Stains on the toilet seat. Toilet would overfill anytime it was flushed. Had to pay for parking even after paying for a room? Radiators would not turn off, woke up sweating, so not exactly eco-friendly if your radiators are constantly on… Plug socket had a snapped bit of plastic in it so was unusable. Did not use the pool or gym facilities as I just wanted to leave. Would not stay here for long periods, overpriced for what the room was.

There is nothing good at all to say about this stay.

All good

Poor quality

Staff very friendly and polite, rooms clean. Bar good. Food was excellent, very good choice. Leisure facilities good.

Yes absolutely... clean room lovely staff.. let us check inn even tho we were a bit early.. Gentleman at reception was wonderful

Lovely hotel, staff were friendly, couldn’t do enough for us, we were greeted by shalom on arrival, lovely gentleman, asset to this hotel. Highly recommend especially if you are looking to stay near the outdoor ski slope as it’s just across the road, Gloucester quays/town centre just a short drive away.

Room lovely and clean. Comfy beds, easy parking. Sadly the pool and jacuzzi were freezing and this seems to be a long term thing. I probably wouldn’t return due to this issue.

Room was very dusty. Lots of cobwebs and thick dust in places on ledges etc. Bathroom not that clean either. Bed was comfortable and Breakfast was fine. Swimming pool was a bit on the cold side. Car parking cost £5 for an overnight stay.

Great hotel

Breakfast was excellent and the pool was amazing

Nice straightforward hotel. Good staff. Decent setting. Pool is a real plus!

Room was very clean and the staff were polite. Overall value for money with the SPA

Nice and tidy hotel. Pleasant restaurant

Great breakfast, pool needs refurbishing, showers are poor no pressure, comfortable beds , overall ok

The staff were really good but my room was cold throughout the two nights, hot water was warm even though I did ask them to check. The breakfast was nice and leisure facilities.

Disappointing , tired for the money, bar/restaurant staff slow. Food was ok. Hotel room key system not working so you had to wait for a staff member to walk each guest back to their room every time you needed to get in. However, the only positive I can bring to this review was the great check out service I received from Shalom in the morning, cheerful and apologetic and a credit.

Nice economical stay in a nice place. Nice room but heated too much andattress can be improved upon. Bathroom was very good and the room has enough space

It was very good

I was pleasantly surprised by the spaciousness of the family room, especially at such a reasonable price during the summer holiday. The staff were incredibly friendly and helpful throughout our stay. The swimming pool was the largest I’ve ever experienced—impressive. I’ll be staying here again!

Good location Comfy beds Nice hotel staff

After issues with the room facilities we informed the reception & they were very apologetic & we received a complimentary meal which did compensate us

Lovely clean hotel, friendly helpful staff. Good choice for breakfast. Bedrooms were too hot (it was a hot weekend) there was fans in the rooms on arrival which was good but didn’t cool the room down enough. Restricted times and age for kids to swim

Lovely hotel and pool

Excellent hotel especially the leisure facilities. Hotel and room clean and well maintained. Parking is not free and the machine was not working so had to pay at reception. Reception was very helpful and informative. I got a drink voucher for forgoing a room cleaning on the second day of my stay. The food in the restaurant was excellent on the first night but on the second night there were a few minor deficiencies - it was not as well presented and a few minor components were missing (butter to go with the bread, onion marmalade on the burger). Even so, the food was well cooked and tasty but on the second night I would have given it a 4 out of 5, rather than a 5+ on the first night. The leisure facilities were excellent. I only used the pool (not the gym etc) the pool area had a steam room, sauna and spa bath in the wet area. As well as an portion of the pool where you can do straight line back and forth swimming you can swim in a loop around the spa bath set in the middle of the pool. There are also a large number of sunloungers available to relax after you swim. The changing rooms are away from the pool, mens opposite the squash court, but there are a set of open compartmentalized shelving in the pool area that can be used leaving towels etc. Also the hotel is near a bus route into the city (cathedral, docks, shops), there is a nearby ski slope, a country park with 1-2 hour walking routes and easy access to several places of interest on the outskirts of the city.

Room very warm and stuffy and only small window. Tower fan only worked on slow and didn’t oscillate as broken. no hair dryer in room and bathroom extractor fan didn’t work so in a hot room and using shower turned it in to a sauna. Shower was worse than useless, no pressure, had a switch to change from bath to shower and this was dodgy, kept dropping and redirecting water to bath. Couldn’t send enough water up pipe to get shower to work. Asked for another fab and they said they had none. So hot night in stuffy warm room and not enough checks done before we arrived in room. Breakfast was streaky bacon, I mean how to make Travelodge look world class compared to here.

Won a bid for room upgrade but when booking in none available. No biscuits with tea tray. Definitely overrated hotel.

Food was good, staff were nice, car parking was terrible, mostly work vans and the surrounding area is not conducive to leaving your car in the “quiet “ car park! Neighbours were arguing and fighting in the corridor until 1 in the morning! Wouldn’t stay again.