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Best Western Plus Cairn Croft Hotel

Top rated by guests

Indoor pool, sun loungers

Standard Room, 1 Queen Bed, Accessible, Non Smoking | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Jetted Tub, Tower | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Refrigerator, Courtyard Area | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Blackout drapes, iron/ironing board, rollaway beds, free WiFi

8.8Excellent

(1,002 Ratings)

"Girl at front desk was very personable and took my husband disability into account when giving us room"

Gary

Don't miss out! Price and availability may change

8.8 / 10.0

Excellent(1,002 Ratings)

Hotel in Niagara Falls

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Family-friendly hotel with 2 hot tubs, near Fallsview Casino
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, self parking, and concierge services.
Housekeeping is available once per stay.
Best Western Plus Cairn Croft Hotel offers 167 accommodations with coffee/tea makers and hair dryers. Cable television is provided.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Best Western Plus Cairn Croft Hotel

Restaurant

Map of Niagara Falls

city location on map

Nearby attractions

Fallsview Tourist Area

Horseshoe Falls

Cave of the Winds

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

Top rated by guests

8.8Excellent

(1,002 Ratings)

"Girl at front desk was very personable and took my husband disability into account when giving us room"

Gary

Don't miss out! Price and availability may change

$$$$

8.8 / 10.0

Excellent(1,002 Ratings)

Hotel in Niagara Falls

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Niagara Falls

city location on map

Nearby attractions

Fallsview Tourist Area

Horseshoe Falls

Cave of the Winds

Available Rooms

About this hotel

Family-friendly hotel with 2 hot tubs, near Fallsview Casino
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, self parking, and concierge services.
Housekeeping is available once per stay.
Best Western Plus Cairn Croft Hotel offers 167 accommodations with coffee/tea makers and hair dryers. Cable television is provided.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Restaurant

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

8.8 / 10.0

Excellent(1,002 Ratings)

5.0 / 10.0

Clean room and nice staff

2.0 / 10.0

Room was not as clean as should of been the 2 hot tubs were extremely dirty even dirt floating in the foam

2.0 / 10.0

Unfortunately for our family the hotel was overrun with kids being allowed to act as though this was their space while parents sat and socialized ib the courtyard couches. My chuldren were woken throughout the night with kids running soan the hallwats, we couldnt enjoy the pool because hoards of kids were making it dangerous for them by roughhousing and being obnoxious with no intervention from hotel staff. These tournaments while great for your hotel business make the experience for other guests awful. While waiting for breakfast parents sat in the restaurant and enjoyed their coffee as their children ran in and out one pushing my toddler down with parents offering zero intervention (yet a scowl when I said something the second time he shoved through). The fire alarm also went off, unsure if it was pulled in the fooling around or truly went off but made for a very chilly (and scary) end fo the night for my littles. Finally we got into our room (late as we got down to niagara around 630pm and went for dinner before being evacuated just as we were settling in). At which time ( with crying, meltdown and over tired kids ) I noticed the washroom was not very clean - several hairs left on the tile walls and the bathtub. The floors at the edge of the beds (just under) obviously hadn't been vacuumed as there were crumbs under as we moved the bed toward the wall for my daughter's safety when sleeping. We didnt bother to try to switch rooms because the kids were exhausted and just did

4.0 / 10.0

We had a nice stay for our granddaughter's birthday. Only one hot tub was open with the second having a sign saying it was being cleaned( for all 3 days). Also the pool is freezing. We'll try a different hotel next time

4.0 / 10.0

Room was clean, abit outdated. The courtyard is beautiful. Wish the pool was abit warmer and there was at least one fountain for toddlers to splash around. Not very toddler friendly the pool. More snacks machines needed. All chips were sold out in my two night stay.

4.0 / 10.0

Good staff, clean room

5.0 / 10.0

Great hotel with clean comfy room and beds , just that the water in the pool was extremely cold! But that’s not keeping us from booking with you again !

4.0 / 10.0

Clean room, staff were very nice. We stayed in courtyard but will not do that again WAY TOO LOUD with pool and playground.

5.0 / 10.0

Was our best experience yet at the Best Western Plus Cairn Croft Hotel! Any family looking to stay in Niagara Falls must visit and enjoy all their many accommodations! We will be coming back regularly!

5.0 / 10.0

Everything was fabulous.

1.0 / 10.0

Not enough staff , check in was a 20 min wait .. we didn’t stay at the hotel . Way to many adults drinking , around the pool . No where to sit around pool , I packed my family up and left .

5.0 / 10.0

Everything was amazing clean and felt at home

4.0 / 10.0

No specia comment, we do enjoyed staying in your hotel, would come again for sure.

5.0 / 10.0

The room was fantastic. Staff were friendly and very happy to help. Fitness factilies were in great condition, and the general atmostphere was very pleasant. I'm sure I'll be back at some point. My one concern is that the mini-fridge was not cold whatsoever. Not a deal-breaker by any means, but it would be nice to be able to store perishables in there. Wifi was passable. An Ethernet port would've amazing; one day perhaps. The building is conveniently located right next to a major grocery store, so it's very convenient for the budget conscious. Plenty of fast food places surrounding it too, in addition to the in-house restaurant and live events hosted there. The fireplace in my room was the cherry on top. I wish I could've stayed longer.

5.0 / 10.0

Yes

5.0 / 10.0

Hot tub, pool everything is well maintained

5.0 / 10.0

Great fun with the kids, clean rooms.

5.0 / 10.0

Clean room. Easy access

5.0 / 10.0

Clean, pool was great, staff are lovely

5.0 / 10.0

It was great in general

5.0 / 10.0

Everything was fantastic, great staff very friendly and gorgeous hotel

4.0 / 10.0

Room good location. And clean

5.0 / 10.0

Clean, great staff and accommodating

4.0 / 10.0

Easy check in, clean room, great staff, nice not to have to leave the hotel to get some good food

5.0 / 10.0

Great atmosphere. Had a feeling as if we were down south

4.0 / 10.0

Front staff at check in and check out were great. Friendly and helpful. The security guard on the Wednesday night was unneccessarily rude and hostile for no reason. We were at the patio table just outside our door playing a game. There was 3 of us trying to play a game of sorry and as there was 3 of us we had pulled one of the patio chairs over for the extra person to sit at our table from an unoccupied room beside us. Security came and told my friend to get up and told us we could not have the 3rd chair blocking the hallway and only 2 chairs were allowed to be there. I explained that we were just borrowing it and would definitely put it back as soon as our game was finished which it would have been in under 10 minutes. He just told us rudely "No! that we were not allowed to have the chair there and we were blocking the isle." It was literally after 10:30pm so there was very little foot traffic and we were moving if needed for the few people who did go by. A rule is a rule I guess which I can appreciate but this just felt like soneone in a power trip for mo reason. His tone and way it was said was not friendly or even understanding to say "sorry its a safety hazard to have a 3rd chair there so we are unable to have the chair in the isle. Sorry to intrupt your game but could you move your game inside the room or please put the chair back as soon as your game is finished and please remember we cannot have 3 there again. He was just plain rude period.

4.0 / 10.0

The room was good, staff were awesome. However, the number of adults using the hit tubs with drinks was appallingly. Apparently reading is a lost art. The entire hotel was clean and great. But I wish staff would enforce the no drinking at the pool side

5.0 / 10.0

No balcony

10.0 / 10.0

Girl at front desk was very personable and took my husband disability into account when giving us room

10.0 / 10.0

Fun for families

10.0 / 10.0

Great place to bring the family!

10.0 / 10.0

Lovely hotel, spotless with a beautiful pool. The breakfast for a small additional fee was really great. The reception was very welcoming. The kids had so much fun in the arcade, play structure, hot tubs and pool. Stay in the courtyard if you can.

5.0 / 10.0

Everything runs smooth. Place is very family-friendly.

4.0 / 10.0

Hotel is tired. Old carpet, early 80s tiles in bathroom.room was probaly last decorated in 1990 or earlier. Low water pressure on shower. Pillow had stains on it...see attached. Parking is $20 (plus tax extra) per night, which is ridiculous since its no where near the falls and appears to be a cash grab. I dont believe they even checked if you paid for parking anyway. There are no attractions near it to justify the cost. The night desk staff was wearing a trench coat the whole time (on the 3 nights instayed there) and spent just as much time outside smoking at front entrance as at the desk. The rooms were super noisy as there was a kids hockey team who ran the halls at night. Did not order the breakfast...would not stay there again

10.0 / 10.0

Nice size and clean room. Excellent bed. Tower king room.

10.0 / 10.0

Amazing oasis pool courtyard open til 10/11 pm which was very convenient that it was right outside our room. we also had our room upgraded to a better view at no cost , the staff were amazing and friendly

4.0 / 10.0

Room was clean

10.0 / 10.0

Everything was awesome

2.0 / 10.0

Nowhere did it say when booking there was a 20$ PER DAY parking charge! Completely deceiving, nothing like gouging your customers, will never return!

6.0 / 10.0

The rooms are dated. Bathrooms don't have a working fan. Parking fee is $20 per day. However, if nothing is done to your car and you have to park it yourself, why charge for it? Staff is knowledgable about what they offer. The fireplace in the room makes you ignore some other details of updating that need to be done. I would stay here again if I was on a budget weekend trip.

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Best Western Plus Cairn Croft Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Best Western Plus Cairn Croft Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Best Western Plus Cairn Croft Hotel?

We found 1 amenities for this rental. This includes , and restaurant.

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