Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Stay at this beautiful resort-style Niagara Falls hotel located on historic Lundy's Lane in Niagara Falls, Ontario.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Booking.com
Ratings and reviews
8.3 / 10.0
Excellent(779 Ratings)
100% verified reviews
10.0 / 10.0
Had a fantastic stay! Highly recommend. Unless you havd safety issues.
The hottub and majority of the staff are incredible!
Insensitivity to safety issues
9.0 / 10.0
Great escape with a tropical vibe
The pool area was fantastic! The foliage made it very tropical on a snowy day. Even the lounge area by the pool was so relaxing. Restaurant attached was delicious.
Pool area!!
10.0 / 10.0
Great stay for a family. Lots for kids to do
Loved the pool hot tub play station for kids and arcade
Very clean. Breakfast was great
8.0 / 10.0
Great time
I believe when you pay for a room you should not be paying an additional $20 a night for parking
Parking fee is ridiculous when you have already paid for a room
8.0 / 10.0
APA/CPA -Border battle
The Nespresso coffee in the room, the beds were very comfortable, the lighting was very nice. The Irish pub restaurant on premises was delicious! HVAC was great. The temperature was regulated just right. Being on the fifth floor away from the elevator was nice and quiet. King size room very spacious .I loved the 2 chairs with ottomans!!! This is always a nice thing in a standard room. My mother had her own room, but she was able to visit me and vise versa for watching movies. It made the stay most enjoyable.
Shower pressure wasn't great. Being on the 5th floor maybe why. There was no fan in the bathroom. both bedside lamps didn't have charging ports, only one side did. Staying off season, I didn't like that we had to pay for parking, even though the front desk said the overflow was in next door lots by other businesses (?).
7.0 / 10.0
It was comfortable the place was clean, but felt dated. The attached bar was excellent and had amazing food. The free br
The indoor pool area is nice
There were a lot of hidden costs that was not on the final price as advertised by Booking
10.0 / 10.0
Good time with family and enjoyed the pool and playground.
We never had breakfast there. Not offered.
Stay was good and family friendly for the most part.
No complimentary breakfast and having to pay parking.
6.0 / 10.0
It was good, but hidden costs were unwelcome
The staff was extremely nice and helpful
I didn’t like that we had to pay extra for parking, extra for breakfast, and extra for a cot considering the distance it was from the falls/clifton hill area
10.0 / 10.0
I would recommend anyone to stay at this property. From the customer service, the cleanliness, to the food. You will not
The cleanliness, the staff, and the neighboring restaurant Doc Magilligan’s.
No complaints, everything and everyone were exceptional.
9.0 / 10.0
Great in house pub with delicious food, nice lounge, less that mile from Niagara Falls, restaurants grocery store npnex
Less than mile from the falls
Everything was great, no negatives
9.0 / 10.0
A very relaxing stay, with friendly staff. I would come again!
Room offered a comfortable bed, clean room, with fridge, microwave, and coffee m/c.
Enjoyed lunch at Doc Magilligan’s restaurant/pub adjacent to hotel. The best was watching the Blue Jays game in front of a giant screen in the Golf Lounge, on comfortable couches!
I could not get the coffee maker to work
8.0 / 10.0
This hotel was worth the stay with amazing view of the courtyard area.
Breakfast which was included was our hotel stay had very limited selection of meals. So was a bit disappointed with that.
5.0 / 10.0
Can't judge a book by its cover
The hotel amenities were great the on site restaurant was nice the food was good
Room was extremely outdated for the price
Bad lighting in washroom, no vent fan in the bathroom
View of roof mechanical systems was not to pleasing
Coffee maker was too complicated to work
To many extra taxes for the room cost if they are going to charge 65$ in extra charges then the nightly rate should be lower.
Water pressure in shower was extremely low plus fixtures are from the 90s
This was extremely disappointing
I have stayed in cheaper hotels all across Canada Kingston,Ottawa,Montreal and Quebec just to list a few and had much nicer room facilities for a lot less.
My Husband and I had been trying to get a booking at this Hotel for years and thought it would be a really nice place to stay but once past the lobby it was a major disappointment.
6.0 / 10.0
Not memorable aside from the breakfast
Staff were nice. The rooms were small but clean. Washrooms reminiscent of a cruse ship. The breakfast vouchers were soo worth it! The breakfast was huge and amazing for the family. Our room was cold, they had someone bring a heater and it worked amazing. Decent place for a temporary stay 2 days max.
Overpriced, period. The location is giving dirty Detroit…The people around the area and the large rats seen…questionable & eww. You would need a car, wouldn’t really recommend walking. Parking costs, not included and spaces are often limited. The pool is nice but always occupied and there’s constantly people making loud noise near the couches in the lounge area. The arcade is small and costs. Our room was locked initially even with the key, we had to wait a while for someone to open the door…and we checked in several hours later. Would I go back? …Not really
9.0 / 10.0
Would most definitely stay here again
the pool area was beautiful, close to supermarket, and stores in general.
nothing
10.0 / 10.0
Great place, stay here!
Clean comfy rooms, friendly helpful staff, gorgeous indoor resort area with nice pool, mature trees, it was like a greenhouse. Arcade was fun, breakfast was great.
Bathroom door handle was VERY old and hard to latch.
6.0 / 10.0
Underwhelming
Location was good. Bartender in the golf bar was a lovely young lady. A big shout out to her.
Staff was not very helpful when we arrived. We had to wander around to figure out how to get to our room, no direction given. Breakfast was not good at all, undercooked eggs, soggy toast bacon was good. Rooms are tired and bed was quite uncomfortable.
10.0 / 10.0
Excellent value, great facilities.
The pool was great and we loved how close it was to Niagara Falls. Also the attached restaurant had great food.
Only one hot tub was working the four nights we were there so it was a little crowded.
8.0 / 10.0
Best accommodation and we had fun.
Big space for the family!
Breakfast should have been like a buffet.
9.0 / 10.0
We came to Niagara Falls to see the falls. It was well worth the drive from Calgary. The hotel staff are excellent and m
Location was great. Easy to find. Near a grocery store which was convenient. Very helpful and friendly staff. Good restaurant on site meant I didn’t need to leave the hotel to eat helped us a lot as we had been travelling for 6 days and needed to wash our clothes.
I can’t think of anything I didn’t like.
9.0 / 10.0
A good place to stay for family
Clean and location
Nothing to remember
7.0 / 10.0
We enjoyed it.
The room was clean, comfy. The atmosphere of the hotel was nice, breakfast was good. Kids enjoyed the arcade.
We were hoping the pool would be warmer and the hot tub too. Also one hot tub was closed and it was a busy long weekend.
9.0 / 10.0
Family fun!
We loved the courtyard feel and all the things you do for kids
The rooms could use some updating
10.0 / 10.0
it was a great stay
pool
3.0 / 10.0
Poor value, below expectations
Very little to like about this property
It was dirty, I didn't realize how run down the area around the hotel was. I mean it's not the hotel's fault and I understand the affordability crisis we have right now, but there were lots of homeless people just sleeping around the outside of the hotel.
And they charge you $20 for parking even though the parking lot is shared with a pizza hut, McDonald's and a grocery store.
They charge a $9 per night Niagara fee, that you have to ask to be removed ( despite what the clerk says, it is not a municipal tax, that is a separate $5 charge)
Room was not as pictured, kids play area was very dirty. Same garbage that was there on our first day was still there when we checked out 2 days later.
Really awful property with misleading pictures. The room we bought was not the room I thought I had signed up for.
8.0 / 10.0
Great hotel a little stay cation and very family friendly with friendly staff
Pool was so fun for the kids! Well enjoyable for families
Location!
8.0 / 10.0
Very nice the beds were amazingly comfortable and clean room.
Did not have breakfast
Elevators for the cleaning and maintenance staff
8.0 / 10.0
Amazing pool area—spacious, relaxing, and perfect for kids!
We loved the pool area! It’s a large space with plants, lounge chairs, a playground, and pools with hydromassage. My kids absolutely loved it. We had a great time and would definitely come back!
Rooms needs renovation.
10.0 / 10.0
If you have kiddo's stay here!
Check in was super easy and fast, staff was excellent! As someone who's had their identity stolen, I appreciated that they front desk women took their time to double check that my husband was actually who's name was on our credit card. I know that would annoy most people, but it did not annoy me, thank you front desk ladies for doing that double check :) . Could not have asked for a better experience! Granddaughter LOVED the pool, play area and the hot tubs. We had a double queen on the first floor right next to the pool area, hotel has quiet times at night so there was zero noise and sleeping wasn't an issue. Room was large enough that I was able to move around in my wheelchair. After a long day at the Falls, it was nice to come back to several seating areas to hang out, LOVED the seating area outside of the room, was nice to be able to just hang out and not be cooped up in our room all the time. Seating out front to watch traffic was nice, although the generator was super loud (not that big of an issue). Smoking area out back was pleasant, with two large tables and lots of seating, could have used additional ashtrays closer to the tables. Wish we would have had more time to try the restaurant that is on property, but sadly there wasn't. Our room had a tub which was nice, for A) our little who still takes baths and B) myself for my shower chair. There were plenty of plugs and USB charging. The room had a fridge, but no microwave which was okay, we wouldn't have used it anyway. It also had a Nespresso coffee maker, not my cup of tea, I would have rathered just a regular old coffee machine, but no worries.
Bathroom doorway was not a standard size, was not wide enough to fit my wheelchair through. Not that big of an issue for me, I just put my leg on and was able to use the bathroom without issue. If you are confined to a wheelchair the standard rooms may not work for you.
10.0 / 10.0
Great stay!
The hot tubs and pool were clean. People friendly and knowledgeable.
9.0 / 10.0
Luxury is a state of mind, and here, it’s our reality.
There are numerous kid-friendly activities available. With all of the trees inside the hotel, the location is breathtaking. Niagara Falls is only a few minutes away. The breakfast was delicious. In addition, because it was our first time seeing Niagara Falls, we plan to return and stay at the same hotel.
No additional costs were disclosed when I made my reservation on Booking.com. However, we paid a refundable sum for insurance or something like when we arrived. Like the other hotels, please make sure to mention it somewhere.
4.0 / 10.0
Won't be back
Location
Over charging on parking
9.0 / 10.0
Grandkids enjoyed the pool.
The staff was very friendly and the grandkids enjoyed the pool and hot tub. The rooms were clean and had everything we needed. The breakfast was good. The staff we spoke to also had very good things to say about being employed at the hotel. We also noticed some areas had been freshly painted,
We kept the kids away from the arcade because that became a problem last year when they wanted to keep on playing and weren't winning anything. We told them they could spend less money at the store and buy exactly what they wanted.
The pool, hot tub and area was clean. My only comment is that there was black mold present under the hand rail into the pool and in some areas around the edge of the pool.
Our grandson has a serious mold health issue so that stood out for me right away.
10.0 / 10.0
Great place for kids
Great area for kids
The carpet
10.0 / 10.0
Worth the money.
Location and amenities.
8.0 / 10.0
Kid friendly stay
This is a very family friendly location. The playground, pool, and arcade are great for the kids. The nespresso machines were also a good touch. The location is great as it is close to attractions, dining, and shopping.
The facilities need some updating in certain parts and it could use a deep cleaning. The pillowcases were also very rough on the skin.
5.0 / 10.0
Good but too much for my budget
Nice and quiet
I like the property but when I change the date to the next day I wasn’t informed that the price increase,would be nice to know to be able to decide if I can afford to stay.
10.0 / 10.0
I will go back
The staff were very friendly, I was there with my cousin who has a disability and everyone was very friendly to her
9.0 / 10.0
We had a great time. The family amenities were perfect for our family!
We loved the courtyard area for our kids.
The back door had condensation that came into the room
10.0 / 10.0
I would definitely stay there again
Very clean and staff was very friendly
There was not anything I didn’t like
FAQs
Is parking included with this hotel?
Yes, parking is listed as an amenity at Best Western Plus Cairn Croft Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Best Western Plus Cairn Croft Hotel. Enjoy the water!
Is Best Western Plus Cairn Croft Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Plus Cairn Croft Hotel?
We found 14 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and fireplace.
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