Radisson Hotel Akron/Fairlawn

Room neglected,staff not that tending to customer needs,

Room was horrible. Bed skirts had sticky stains, food stuck in carpet, boogers on the wall in the bathroom, etc. Advertised that there was breakfast, but that was a lie.

Bed was hard as a brick…none of the ice machines worked…and the whole hotel needs a REVAMP!!! I will never stay at that specific hotel ever never again!!!! Overall, terrible!!!!

Room was decently clean, however the towel rack was broken and the knob to turn on the shower was broken off. We could only take a bath. There was no type of breakfast, even though there is continental breakfast listed in their list of amenities, not even a breakfast you could pay for. The in-house restaurant and bar were never open the entire weekend. The main reason I chose this hotel for my birthday weekend was the hot tub and pool. The pool was filthy and was actually warmer than the “hot” tub which was ice cold. You could actually see thick dirt around the edges of the pool floor and there was a film on the water surface that included hair. When I mentioned these issues to the staff they insisted the hot tub had been fixed…even though it was ice cold…and acted completely non-chalant and didn’t even offer any apology. When I went to the front desk to ask for a couple extra towels, I was told they didn’t have any. This hotel, this whole weekend, was a complete joke and colossal waste of money. Not a very happy birthday after all; the Radisson ruined my weekend.

Nice overall stay

Staff was helpful. I had to move to 4 rooms before I had one with working utilities and television

First the man at the desk spoke poor English not friendly or inviting … Room was disgusting bathroom light didn’t work hallways throughout hotel ice cold ..ice machine didn’t work…won’t stay again

Both beds had holes on the mattresses and used tissues on one headboard. There was mold in the bathroom as well as peeling paint/wallpaperand broken towel bar.

No wash clothes in bath. dirty towels behind bath door. FD didn’t know what a wash cloth was. But said she’d find some never did. I was there to shower n go to hospital in morning for surgery. Had no power at home.

Beds were not comfortable, elevator didn’t work

No microwave in room as displayed Fridge not cold Deposit is 150 upon arrival but it’s stated online it’s 50

The elevator had multiple liquid marks (like someone spilled soda), the room was disgusting, and the bedding was dirty. Our room had a dirty tissue behind the sofa sleeper, the pillow had dark spots/blood on them, the place was dirty.

Went to bed woke up itching and bedbugs in bed also in floor and a couple on wall

We checked in around 9 pm but went to dinner before we went to the room. Got back around 10:30. The door was propped open by the inside lock, and we just thought maybe housekeeping had forgotten to finish closing up. The couch bed I thought my daughter would sleep on was broken, like mattress completely falling down on the bottom half of the bed. So she had to sleep in the bed with my husband and I. None of the lights on the far end of the room worked. The room was cold, and stayed cold all night, even though I cranked the heat up to 90 degrees. When we arrived, the toilet lid was closed and the plunger was in a weird spot in the bathroom. We went straight to bed, and didn’t think anything of it. I had to pee at 2:30 am, and turns out, the toilet had been clogged, still clogged, not cleaned, someone else’s toilet paper is still in the bowl. But it didn’t make sense to wake up my husband and two kids in the middle of the night to call the desk about it. When I spoke to the lady at the front desk, she said, “sorry, I could have changed your room if you had said something earlier.” I guess I should have done a better inspection of the room before getting settled, it just felt like one thing at a time where we just felt like “ok, I can still work around this, this can still be understandable,” until it was too late to say anything when I realized the toilet was clogged when I got up to pee in the middle of the night.

Just overnite stop meeting friends

We were assigned a king room on the 3rd floor. The elevator was temporarily out of service so we had to lug our items up the stairs to the room. We requested a first floor room and they said that none were available. The first room we were in had a broken down mattress that sagged severely. We requested another room for the next two nights and moved our belongings to a 2nd floor room that had two double beds. However, it did not have a fridge and microwave like the first room. One of the doors on the sliding closet did not work so had to work out of half a closet. The shower drain was also slow, so water accumulated around out feet. I asked for a discount for all of the problems. I was informed that since I booked through a 3rd party (you), that I would have to address it with you. I hereby request a 35% reduction of the fee. I also believe the room was to come with breakfast, but they said that no longer applied. Very disappointed and this hotel should not be on your list

Sub par for a Radisson. Non-existent front desk that may or may not be available. When they are there is a language barrier. No amenities. Dated decor…trash in hallway all 3 days so housekeeping only touched rooms. It was safe and clean enough for a guy but my wife would have said No Way

There was no breakfast, and most of all there was no mention of a $150 security deposit which should be mentioned before purchasing.

The room was not clean at all

Got a room with king bed but no refridgerated which seemed odd but two couches. The shower lever needs fixed it’s about to fall out of wall.when asked for more large towels was told they don’t have any and it’s the weekend. It shouldn’t matter a hotel should have a stock pile if towels. Would think they would make an accommodation that if room wasn’t being used to grab towels from there. Do not feel like I got the quality deserved for paying %100 dollars to stay for 1 night.

This stay was enjoyable

The bed sucked. The hot tub was only mildly hot. Lots of broken thing (elevator, ice machine). No towels in pool area and when asked the front desk it felt like I was imposing on them.

Place is pretty rundown.

Reserved and paid for a suite. When I got there the hotel gave away my suite and compisated with something that was ridiculous. Instead of a 1 bedroom suite they gave me a room with a adjoining bedroom so instead of having a room where there is a bedroom and living room I had 2 tv 3 beds 2 refrigerators did not need all that. They should have just gave ne 1 room and compensate me. Very disappointed

Property was old and dated

Very dirty, found crawling bugs inside the towels

The room was still dirty, the beds didn’t work and were uncomfortable. There were other people towels still in our bathroom. Stains on the carpets. Website said they served breakfast, they did not

Dead cockroach in bathroom, residue on mirror and walls

I was told I would get a free night for the inconvenience but never did

This hotel is in need of a renovation. Beds are extremely uncomfortable. Carpet and other furniture is in bad shape.

Room was dirty

Cool