Hilton Columbus at Easton

We did not eat breakfast here

Everything was great

I booked a two night stay with my wife, Christmas eve and Christmas day. We carried our luggage in and unpacked. My wife went to take a shower that night and there was no hot water. She called the front desk and they sent a maintenence person up, for what we dont know because there's nothing they could do from the room. He turned it all the way on and said "thats not warm enough for you?" My wife said no as it was still cold. He then proceeded to tell us they replaced the boiler that day and wasnt sure if it would get hot within a few hours or not. Which it never did the entire time.Our refrigerator also did not work. It was plugged in and the light just kept flickering on the inside. We were never offered to change to a different room or a refund or anything.we will never stay at this hotel again.

Arrived at the hotel and the check-in was seamless they were able to get me in an acceptable time in the staff was very accommodating. Room was very clean.

Location great but hotel is in need of a refresh .

Clean rooms, great amenities and wonderful staff. Steps from great shopping and restaurants.

Great staff and housekeeping! All employees were very helpful

The facilities were very nice and well kept. Close to plenty of food options and shopping places.

The location is perfect , staff is great, lobby is warm and inviting

Wonderful

yes the room was excellent the staff was friendly

Bathroom was very clean as well as the room. Friendly staff, especially at the lobby bar.

Was there an included breakfast? I didn’t get anything.

Nice staff

Well I booked and paid for a room with a king sized bed but got stuck with 2 doubles. Upon getting in at 10:45pm, completely exhausted, when I went to take a hot bath I had no hot water at all! My air conditioner didn’t work and made a HORRIBLE flapping sound ALL night long! I was told the manager would give me a call today but SURPRISE still haven’t heard from anyone! WORST HOTEL AND CUSTOMER SERVICE EVER!!!

The room was in rough shape: super stained carpet, broken bathroom mirror, missing shower curtain, temperature too cold then too hot. The pool was freezing!

Room was clean but furniture was dinged and scratched, light was broken on one headboard. Good location

Yes

Excellent..!

Room was great. Property and amenities were terrific

We got at the Hilton Hotel Easton and we were told THERE WAS NO ROOM for us because they got overbooked! Then they sent us to an Aloft Hotel nearby, which belongs to Marriott too but: not the same standards of Hilton, so it was a lower quality, plus VERY noisy! The only thing that was the same was the king size bed, but not as comfy as the Hilton one, where we have stayed a couple of times. We’ve paid for a good quality hotel and was sent to a worst quality hotel! ONE MORE THING: The room at Hilton came in Expedia for US$211 and when I clicked to use my US$177 cash from points with Expedia, and it was automatically changed to a full price: US$388 and then Expedia discount my cash US$177 and I ended up paying more for NOTHING!!! I lost all May points, paid with not discount that was initially showed AND was sent to a worst hotel!!! If EXPEDIA had a name, you guys need to get this right, AS SOON AS POSSIBLE!

Easy parking. Valet if you choose. Very convenient to the Easton complex of shopping and eateries

Love this hotel! Always clean, great location, and staff is super friendly.

Staff, location and cleanliness

Nice ambiance. Room nice and clean. Location great next to Easton. Shower head water weak and low flow. Terrible. Gym functional but of 2 elliptical machines only 1 worked so had to wait. 3 Pelaton cycles and at least one of the 3 didn’t work. I requested an early check in after a red-eye flight and was happy to pay. Front desk said, “no rooms available, check back later”. I requested a phone call if a room did become available. They said “Sure, we’ll call you.” 2 hrs went by and no one called. I returned to desk and saw front desk busy checking in other guests. After I asked again about my room they said, “Yes, your room is available”. No acknowledgement of my request for a call, no apology for not calling. Clearly they weren’t concerned. Overall good though.

The staff was outstanding, courteous, professional and very helpful. I would go back again.

The room was spotless and the staff was polite and courteous.

Beautiful!

Great location

Great location

Good service, very clean.

Loved my stay