The Kimberley Hotel

Front desk staff very friendly and prompt check in. Tidy room and good condition.

Rooms had attention to detail. Nice layout shower room. Well designed, backlit and magnification mirror, clothes brush even an umbrella left to use. Staff friendly and helpful. Breakfast good selection of east and west food. Good position for everthing, shops, MRT. Only downside for me was aircon too cold and couldnt get room warmer other than turn off.

I was somewhat disappointed with the room, as I was informed that all levels below the 16th floor are still awaiting renovations. The aged condition of the rooms does not reflect the standards expected of a four-star hotel. It appears that the primary selling point of the property is its convenience and location rather than comfort. For a more modern and comfortable hotel experience, I personally find iclub and Dorsett to be better options. That said, I would like to commend the approachable and friendly staff members, whose professionalism and hospitality helped to offset the less pleasant aspects of the room stay. Their service was a highlight of my visit and deserves recognition.

Level 10 very dated and in need to repairs. One of the rooms smelt like cigarette smoke but the staff were able freshen up the room once they were made aware.