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Fletcher Hotel - Restaurant Leidschendam - Den Haag

Top rated by guests

Terrace/patio

Luxury Double Room, Balcony | In-room safe, soundproofing, cribs/infant beds, free WiFi

Suite | Bathroom | Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Suite | In-room safe, soundproofing, cribs/infant beds, free WiFi

Family Room | Bathroom | Combined shower/tub, eco-friendly toiletries, hair dryer, towels

8.2Excellent

(142 Ratings)

"Top"

Jurgen

Don't miss out! Price and availability may change

8.2 / 10.0

Excellent(142 Ratings)

Hotel in The Hague

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Lakefront Leidschendam hotel connected to a shopping center, steps from Westfield Mall of the Netherlands
This smoke-free hotel features a restaurant, a bar/lounge, and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Housekeeping is not available.
Fletcher Hotel - Restaurant Leidschendam - Den Haag offers 96 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations and hair dryers. This Leidschendam hotel provides complimentary wireless Internet access.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Fletcher Hotel - Restaurant Leidschendam - Den Haag

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Free parking

Map of The Hague

city location on map

Nearby attractions

Van Gogh Museum

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

Top rated by guests

8.2Excellent

(142 Ratings)

"Top"

Jurgen

Don't miss out! Price and availability may change

$$$$

8.2 / 10.0

Excellent(142 Ratings)

Hotel in The Hague

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of The Hague

city location on map

Nearby attractions

Van Gogh Museum

Available Rooms

About this hotel

Lakefront Leidschendam hotel connected to a shopping center, steps from Westfield Mall of the Netherlands
This smoke-free hotel features a restaurant, a bar/lounge, and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Housekeeping is not available.
Fletcher Hotel - Restaurant Leidschendam - Den Haag offers 96 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations and hair dryers. This Leidschendam hotel provides complimentary wireless Internet access.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

8.2 / 10.0

Excellent(142 Ratings)

5.0 / 10.0

Nice Hotel Just Opposite Of netherlands biggest mall

10.0 / 10.0

Top

10.0 / 10.0

The stay was nice and the staff were very friendly, walking across the street to the mall and also to cafe and restaurants overlooking the river, a big supermarket. Everything you need is nearby. The tram also is very close.

6.0 / 10.0

Property is good but no fridge in the room. No phone in the room. Very inconvenient to deal with help desk. As international traveler you will need to make international calls to reach help desk for any service needs. Shopping mall across the road was very good. Tram running nearby Staff was not very helpful with inquiries

8.0 / 10.0

Okay

3.0 / 10.0

No fridge and the room super dark no light

8.0 / 10.0

Good

1.0 / 10.0

We’ve stayed at this hotel 3 times over the last few years. Our first stay was great, a lovely room with a lakeside view. Our sleep was disturbed when we stayed December 2023 as another guest locked themselves outside of their room smoking on the balcony and closed the door too far. We let the hotel know, and didn’t hold this against them as this was a guest who made a mistake. We returned in December 2024, on our usual trip around the Netherlands. They had moved to a new booking system, which caused our booking to be overlooked, it was for three people as we had a friend travelling with us this year. We spent best part of half an hour at the check in desk, they had our old cancelled booking with Expedia, checking that we had already paid, working out if where our friend would stay as there wasn’t a bed set up (she ended up in another room) to then be given Car Park facing rooms, not lakeside as booked. These rooms face onto Westfields car park, which has no parking restrictions or time limits. The car park hosts groups of men into the early hours who are out there shouting, laughing, and making as much noise as possible with their cars, horns/racing. We were unable to sleep until gone 2am both nights when these men finally left. These are not young men, but grown men around their 40’s. We raised a complaint with the hotel, and they did not acknowledge or respond. The Westfield centre is fantastic, but it’s so easy to get to Den Haag, we will stay there instead this December

10.0 / 10.0

The breakfast was well stocked and always had good food

4.0 / 10.0

All was good.A bit away from city center but trams cover all the city. Good room service, and helpful people on the counter.

10.0 / 10.0

Finally a hotel where I slept very well. The bed was very cosy and the room and the hotel in general very clean. Central and quiet location, even though it is right next to a shopping centre. Free parking, supermarket in the immediate vicinity. Tram can be reached within 2 minutes, which means you can be in the city centre of Den Haag within 15 minutes. Simply satisfied. I can therefore only recommend the hotel :-)

5.0 / 10.0

Lovely hotel and friendly and helpful staff. Just one small gripe was for breakfast. We are vegan and no hot option although the chap on the front desk did get us some soy milk so we could have some cereal. There was also butter for some bread. Maybe some vegan cheese or salami would be a nice addition. Other than that no complaints and would Definitely stay again.

10.0 / 10.0

Close to the mall and tram

10.0 / 10.0

This property was perfect for what we needed. Easy access to city center via tram/bus. Mall right across the street for that one day when one of us had business and the other was tired of sightseeing but just wanted to get out. Tons of interesting restaurants in the mall. Staff friendly and helpful. rooms clean and nice sized.

10.0 / 10.0

Literally walking distance to the one and only mall in the Netherlands. So convenient! Breakfast was not included in our stay but very good nonetheless - we paid for ours.

8.0 / 10.0

Stayed here for a week and used as a base to travel around the area. Had a room with balcony overlooking the lake, definitely worthwhile booking that class of room, was so peaceful. Room size good. Rented an ebike from reception a couple of times. €29 per day but did get used out of it all day so worth it. Only downside lighting in room more accent lighting than bright and functional. No ramp to or from property which is massive barrier for anyone with access issues. Supermarket a few mins walk away is great value for morning goods and take away coffee if you want to avoid expensive breakfast prices. Easy to access free parking and 2 tram stops nearby. Overall really happy with my stay

8.0 / 10.0

all good

10.0 / 10.0

Perfect for what I needed! Close to family , loved the mall and transportation was easy and close

2.0 / 10.0

As other reviews mention, customer service isn’t the greatest. The biggest problem is the lack of soundproofing in the rooms. The guest staying diagonally above us decided it was appropriate to play an instrument in their room at 9:30pm. Then just before midnight we were woken up to shouting and banging saying “Can you let me in” We thought this was the hotel trying to get into the room of a guest who had locked their door. The shouting then turned to “I’m in 310, can you get help” I went to reception to report this, and I caught some other guests who were tired of the noise and decided to leave, we didn’t have that option gone midnight. I went up to the floor with the staff, incase it was a medical incident and they needed assistance. Turns out the guest had just locked themselves out on the balcony smoking. We reported the disruption at check out in the morning. The room could do with some more thorough cleaning and maintenance. There was a storm so it was very windy. There was a broken vent in the window which made the room cold. The air con was locked to cold only, obviously other guests were cold too as it was set to 30c, but as it was set to cold it just made the room colder. There were also rubber bands and a previous guests hair tie on the floor. Hotel is in a really great location, seconds away from a really great Mall with lots of dining options. The bed was very comfortable, just wish we had more rest.

6.0 / 10.0

Hotel is good but the staff is not that nice …..

6.0 / 10.0

The room is nice but not worth 160€ a night but the location is perfect to travel to places by trams. I stayed there for 2 nights and needed to use Wi-Fi to work. But it barely worked so the staff told me to use at reception instead.

10.0 / 10.0

An excellent hotel! Very clean, love the location and convenient location to the trams. We would definitely stay here again. Thank you.

10.0 / 10.0

Nice location, nice welcoming by the staff.

5.0 / 10.0

Just right for shops, restaurants and visiting the bulb fields

4.0 / 10.0

Overall a nice stay. Friendly staff and great location. Rooms were OK but the hotel could use some updating.

8.0 / 10.0

Proximity to the Mall

10.0 / 10.0

Very close to relatives.

8.0 / 10.0

The views of the lake were great and generally the level of cleanness and facilities was great however the area next to the restaurant entrance from the street wasn’t the case .Also management didn’t seem to notice dirty cups and glasses left lying by the lift area.

5.0 / 10.0

Clean and great location

5.0 / 10.0

I was happy

5.0 / 10.0

I was happy

2.0 / 10.0

They refused to clean the room because it is 2 nights stay

2.0 / 10.0

They refused to clean the room because it is 2 nights stay

1.0 / 10.0

Faulty light switch in the bathroom, air conditioning didn’t work - and the room had wall to wall windows facing south - and the drains in the bathroom were far from clean, judging by the smell. I guess they’d known about the a/c for a while as there was a big fan in the room. The staff were nice, but I don’t think any of the ones we spoke to notes our complaints.First and last time at a Fletcher Hotel

1.0 / 10.0

Faulty light switch in the bathroom, air conditioning didn’t work - and the room had wall to wall windows facing south - and the drains in the bathroom were far from clean, judging by the smell. I guess they’d known about the a/c for a while as there was a big fan in the room. The staff were nice, but I don’t think any of the ones we spoke to notes our complaints. First and last time at a Fletcher Hotel

2.0 / 10.0

Nice area

2.0 / 10.0

great locations, but somewhat difficult to get to due to construction area (new nearby shopping center. great choice of restaurants within walking distance. booked larger room with balcony, it met my expectations

4.0 / 10.0

Accomodation needs some maintenance. Rooms are nice and clean. Breakfast is very good

3.0 / 10.0

The hotel is in the middle of a construction zone. Very loud noises well into the night. Poor service at the restaurant and for the room, missing towels, etc... Bath Towels are very threadbare and no shampoo conditioner given in the room. A very minimalistic hotel.

3.0 / 10.0

Nice location right next to the Mall of the Netherlands. Free parking. Air-conditioner works very well. Comfortable bad. Decent breakfast. Hotel need a serious remodel. Mold, mildew, scratches, stains...well used. Internet is only one notch above worthless and stops frequently. Some rooms have better wifi than other but no location is good. I used the hotspot and wifi repeater function on my phone to help. I knew what I was getting into as I have lived in the area. I wanted the location, free parking, and air conditioning above all else.

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