Residence Bellevue

Beautiful, spacious, modern suite with fantastic view of the Rhine river.

Stairs from the street to the elevator lobby.

Spacious apartment with great views of the Rhine River.

The pillows

We did not eat the breakfast. My only complaint is that the hotel and reception are far away and the original receptionist we had on our first check in (Sept 4th) did not explain to us how the fob works for the car and the garage which made us have to go back and get an explanation. Also, when we checked out the road was blocked off, so, we were unable to drive to the reception to drop off our keys which was hectic because we were in a hurry to return our rental car on time. communication on all of these issues would have helped us a lot and also the road was blocked due to the open market which was noisy for my husband who stayed in the front room. We loved looking out on the water and it was overall a great experience but I would suggest they consider allowing people staying in the residence bellevue (not the hotel) to do online checkout and to leave their keys in the room to make it easier on them given that checking out can be very hectic and a lot of pressure to get to wherever you are going as a traveler. I would also suggest a better coffee maker with better tasting coffee and some hand towels or paper towels for guests to use to clean up after themselves if/when they are using the kitchenette area. I still give Residence Bellevue a very good rating but think they should take some of these details into consideration because we like many people use air bnb's and these conveniences are provided often at a fraction of the cost of hotels. It's just a matter of keeping up with the times and updating practices.

Please see above.

We loved everything about our stay with some minor points for improvement . A perfect location and a great stay for a family or those looking to relax

It’s wasn’t indicated before hand that the apartments and the hotel are actually in the same street but not the same location. You need to walk to the hotel to get to the spa area (a few buildings away). Not a problem but please state it clearly. The apartments are missing basic things like plates and cutlery. When asking for some to be placed in our room they tried to solve it but only placed 2 while we were staying with the four of us .

We decided to stop in the area and found the hotel in last minute. The rooms are in a separate building from a nearby hotel, but they are huge and has been recently renovated. You keep having access to all the facilities from the hotel.

Although the hotel is closeby you may need to walk a bit. That's not so convenient if you want to use the hotel facilties (sauna, swimming pool...) We were also not well informed about how the check in process was.

We stayed in the apartment building about 50 yards from the hotel. We had a riverfront room with an incredible view. We spent hours during our three day stay just watching this river traffic and enjoying the sights.

The doorhandles on the room are the type that you had to turn and it was difficult for my wife to do this with her arthritis. Otherwise everything was perfect.

great space & good view

unclear information about check-in

This is an excellent location. We had a very spacious suite. The hotel is directly at the Rhein river. There are many good restaurants just a minute away. Everything was just fine. Very quiet and romantic place.