Ammoa Luxury Hotel & Spa Resort

Great location, wonderful facilities and staff

Not a 5 star breakfast, not a 5 star bed, not a 5 star bathroom ( I just don’t get this no door bathroom)

Great location. Friendly and extremely helpful staff.

Nothing

The resort is beautiful, very clean and comfortable. I loved the whole concept, especially the beach and the crystal-clear water.Kyma Taverna was definitely a highlight the menu is exceptional and the food was absolutely delicious.The chef is amazing and most of what we tried was excellent. The only exception was the kebab, as the meat was not as good as the rest.

For a five-star resort and this price range, I expected a higher level of service and attention to detail. When we arrived, there was no bellboy available, so we had to handle some of our luggage ourselves. Later, he apologized and explained that he was the only person covering this service. For two days, there was also an unpleasant sewage-like smell in our bedroom, not the bathroom. We reported it to reception and were told someone from the housekeeping would check it, but unfortunately no one came. We booked bed & breakfast. The breakfast buffet was quite basic and lacked variety for a five-star hotel,but as for Greece i think its quite good. One evening, we also went to see the dinner buffet before deciding whether to pay the €40 per person, but the selection looked very limited, so we decided not to dine there and again chose Kyma Taverna a la carte instead(which is Chargable). The check-out experience also felt quite impersonal. Although they apologized for the inconvenience after we mentioned the issues we had experienced with the room smell there was no proper farewell or even a simple “goodbye” or “thank you for staying with us.” There was also no bellboy available to assist us with our luggage when we left. For a five-star resort, we expected a warmer and more attentive departure experience.

Just in front of the beach! That’s the best thing about this hotel. And Kyma restaurant serves excellent food. Very clean.

Some staff were less attentive when it’s very busy. For a quick medical assistance, just to treat a small cut on the skin, they just gave us a solution and some cotton wool to clean it by ourselves, didn’t have plasters. Thought it was poor response.