Comfortable stay in Shirley, Solihull - Room-2

Very clean and close to the amenities

Nothing

In expensive, clean and well positioned.

Rooms were very warm.

I think it's about right for the money but I should have spent a bit more money to stay at a more conventional hotel! The owner accommodated my request to park at the property early so we could attend a funeral.

Not easy to park, property is on a main road and reversing onto the drive was a bit of a nightmare - also another car (poss the owners or another guest) had selfishly parked right in the middle of the drive making parking even more of a unnecessary pain. The corridor into the room was so small that two people can't get passed each other. The room was very basic and the bed was hard. The heating was up too high in the whole property. Even though there was room for a small fridge in the room there wasn't one which would have been great for a simple bottle of water which again there wasn't one. The wardrobe wasn't securely fixed to the wall and fell into me when I opened the door just to hang up a jacket. The bathroom was also cramped and because the towel rail was on full getting up of the toilet I burned my arm on the exposed side valve because there was no plaatic cover on it. Would not use the shower as it didn't look clean or hygienic. All in all not expensive but also not value for. Money, would not recommend.

Unfortunately, nothing about this stay was positive. We did not feel safe or treated with basic respect.

When we arrived there was no key in the key box, even though no check-in cutoff time was mentioned in our booking. We had to knock on the door, and a person inside came out and the key was inside the house, not in the box as stated. That person was playing loud music at 2 AM but accused us of making noise. Soon after, the caretaker arrived and became verbally aggressive, telling us to leave and threatening to call the police. We felt unsafe, humiliated, and uncomfortable, so we decided to leave the property immediately. Booking.com is still investigating, but this was an extremely unpleasant and stressful experience. Not recommended for anyone expecting professionalism or safety.

I needed somewhere to stay whilst visiting the area. Nice property conveniently located. Many thanks.

Nothing I can think of.

We like everything about the property, It was clean and tidy, we had a spacious room. It was very convenient to get to the shops, bars and resturants it was a short walk throw the park which is oppisite the property

Great room with everything you could need

The room is a bit cold

Excellent value for money great fasciitis’s, really clean and modern , great location