Hotel Residencia Polanco





6.5Average
(550 Ratings)
"I like the arrangement of the room "
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
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Hotel Residencia Polanco offers a restaurant and free private parking. Each stylish suite includes cable TV and free WiFi. Polanco Metro Station is just 2297 feet away.
Airport transportation available
Concierge services
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
WiFi/Internet
Laundry services
Ironing facilities
Smoking allowed
Accessible by lift
Housekeeping available
Fire extinguisher
$$$$
6.5Average
(550 Ratings)
"I like the arrangement of the room "
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
The location was great
The shower needs some maintenance. It was clean but had some issues
8.0 / 10.0
Good location,quite.good value.nice staff
5.0 / 10.0
location
No comment
1.0 / 10.0
Not anything to like, it was disgusting and we had to move out.
Everything was old and dirty including the towels and the place needed a Refurb.
6.0 / 10.0
The location is perfect, in a really good area
the cleanliness is very poor, is not what I expected
7.0 / 10.0
nice area, decent lodgings
seems a bit old and lacking maintenance
9.0 / 10.0
good
kitchen
4.0 / 10.0
location
there is black mold everywhere in the shower and sink, terrible. lack of hygiene
5.0 / 10.0
The bed sound old, the floor the same, the bathroom had a 10 litlle tank, , the parking lot to small
1.0 / 10.0
nothing it was the worst experience ever in my entire life I can’t get over it I’m so frustrated
nothing
6.0 / 10.0
it was an easy check-in process. the bed and the room were quite of a good size. it has a small living room before entering into the bedroom. the bathroom was okay, nothing spectacular. It’s located a walking distance from anthropology museum, supermarket, pharmacies, a LOT of food options around it.
the kitchen area is quite small, only have a microwave, there is no fridge so you cannot buy that needs to go in the fridge. some areas in general look old, there is no AC (the property don’t even mention, so you must assume they don’t have one), only a small fan (mexico city is kind of warm).
7.0 / 10.0
Honestly, for the price i paid, it was a good value! LOCATION was great, relatively quiet, clean and next to Mexican restaurants makes it easy to grab a bite.
I wished the bed would has been better, more comfortable and the bathroom more updated. besides that all good for the price. For sure no a luxury place.
1.0 / 10.0
I booked a week before so I would have everything ready once I got to Mexico City with my mom who is elderly!!! My flight was delayed so I ended getting there at 10pm everything was locked they would not answer my phone calls or text messages I waited a hour outside for someone to call me back to give me the code to then go back inside where the front desk was all dusty and smelly nothing like the picture!!!! They asked me to look through furniture and all secret location for the room cards until I finally had one that opens up a room I did not select, yet they charged me the same price it’s RIDICULOUS!!!!!!!!!! The customer service is GARBAGE!!!
Customer service!! They could have mentioned that they have no receptionist at time that the receptionist leave when ever they want and they don’t even pick up there messages or phones!!!!!
5.0 / 10.0
Just the location of the Hotel. It was close to my final destination.
N/A
3.0 / 10.0
location
the building is too old, unlocked windows.
10.0 / 10.0
I like the arrangement of the room
I like the area
7.0 / 10.0
Nice old building with style
Quality of materials used in upgrade
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Residencia Polanco. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Residencia Polanco pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel Residencia Polanco?
We found 14 amenities for this rental. This includes airport transportation available, concierge services, free wifi/internet, free parking, and non-smoking.
