Casa Árabe

The location was incredible with the bar serving cocktail with a nice view of the sunset The staff was very helpful as they booked a boat tour for us

It might be an issue with Booking but in English it says in the policies that pets are allowed without extra charges and when we arrived they showed us the opposite in Spanish and we had to pay 300 Mexican pesos for one night for a cat

location

pillows

Wonderful accommodation and immediate access to the lake

We liked the amazing view and the style of the house as well as the transats and direct access to the lagoon to swim .

We were in room 5 which is a tiny room in the building right at the entrance on 1st floor but not in the house itself. You can hardly move around the bed. The bathroom is also very small and the water was running very low from the tap making it too hard to wash long hair . Maybe the rooms inside the house were bigger. Also we were asked 1000 pesos cash instead of the 300 mentioned in the booking itself but managed to do with all we had in the pocket which was 450 pesos . I could not get a receipt for the one night stay paid with my credit card, only the credit card receipt itself . Overall the room was ok but outside, the place was not very cleaned and the access to the lagoon crowded with some lady renting kayak and paddle boards. She did not not want to rent us a kayak at 4pm for sunset when we arrived and paddle boards are just for group booking at sunrise . There was some construction work also on the extension of the wood terrace on the water, quite noisy. Overall this room was not good value. Only the view is amazing .