Hotel Casa Hormiga

The location is good. Easy to get to the lagoon and the main square within walking distance. The decor and aesthetic is stunning. Planting. Furniture. All as expected for a property recommended by Conde Nast and with a 2025 Michelin Key. The free yoga in the morning is great. And the space upstairs to lounge around in is wonderful. The cold mostly shaded pool is wonderful.

We booked this as it’s advertised as a quiet space for couples but beware because it is not strictly adults only. Their policy is 6 yrs upwards and unfortunately on our stay there were two sets of families with children screaming in the pool. It was so loud it actually woke me up. The yoga space is not set out for lots of people. There were 14 people on our first class and we had no mats. The food is ok. We had dinner here and it was the most expensive of our stay in Bacalar. The cocktails were nice but really not very strong. The most irritating thing is that the sink in the room seems to have been made for people well over 6ft tall. I actually had to stand on a stool to brush my teeth. I am 5ft. And it was a careful balancing act when I leaned over the sink. There is also no body soap. Just shampoo and conditioner and hand soap. When we asked they told us to use the hand soap. The room is fine. Nice decor etc but there’s an I necessary amount of large baskets in the room. Not sure what they are all for. Perhaps instead the money could be spent on proper curtains. The final straw is the locking mechanism for the sliding doors. Two keys. Utterly ridiculous trying to open the door with a hammock in the way. I actually couldn’t unlock it so called reception and they couldn’t either. Just please invest in normal locks. We chose this hotel based on Conde Nast but sadly it didn’t live up to its price tag and our expectations of that price tag. By that I mean small things like having to pay for coffee pods in the room as extras. With a rate over $150 a night I really would expect these to be free. We didn’t have the option for breakfast when we booked and I’m glad because it didn’t look that great. Skip it and go across the road to Balmoa or a short walk to Madre Masa. Very hearty breakfasts at both. And great coffee. Finally. I lived the pool but it was Hugh irritating that there are no loungers. Just chairs. Why? Why? I didn’t understand the logic in this.

Loved the everything about this property - it’s beautiful

The restaurant was expensive and not great

Lovely location, the “green” architecture of the hotel is amazing, staff very kind and great breakfast and drinks A wonderful place ;-)

Breakfast was poor and items such as coffe and yogurt had to be paid.

It’s good to know what is the breakfast so that we don’t get disappointed.i did not expect to pay for the coffee and yoghurt !!!