Hotel in Bacalar
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
2 outdoor pools, a full-service spa, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, spa services, and concierge services.
Housekeeping is available on request.
Cristalino Lagoon Front Hotel Restaurant & SPA - Adults Only offers 20 air-conditioned accommodations with minibars and laptop-compatible safes. Tempur-Pedic beds feature premium bedding. 32-inch Smart televisions come with satellite channels.
2 outdoor swimming pools are on site.
Housekeeping is available on request.
Cristalino Lagoon Front Hotel Restaurant & SPA - Adults Only offers 20 air-conditioned accommodations with minibars and laptop-compatible safes. Tempur-Pedic beds feature premium bedding. 32-inch Smart televisions come with satellite channels.
Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. This Bacalar hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include espresso makers and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
2 outdoor swimming pools are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at Cristalino Lagoon Front Hotel Restaurant & SPA - Adults Only
Restaurant
Air conditioning
Pool
Non-smoking
Bathroom
Coffee/tea maker
Bar
Spa
Balcony/Terrace
WiFi/Internet
Minibar
Garden
Sauna
Free toiletries
Towels
Hairdryer
Map of Bacalar
Available Rooms
Ratings and reviews
10.0 / 10.0Outstanding·Dec 2025
Breakfast was very fresh, the poblano sauce chilaquiles had thin tortilla strips piled liked a tepee amd the waitress poured the sauce over in front of me. Very delicious@
10.0 / 10.0Outstanding·Nov 2025
I did three different resorts at three different cities. Bacalar Playa Del Carmen and Cancun. My favorite resort was Cristalino by far. The front desk were so nice very kind great service and always smiling. The food was cultural and very delicious. The view you get while eating at the restaurant on site is the best! The pool was warm so when it was chilly it was great. The lagoon view from my room was great. The house keepers were great! They left my room spotless every time. The transportation was easy they order you a taxi, with in 5 to 10 minutes he was outside. The room service was fast and easy, your food was in your room with in 20 to 25 minutes. Close to the city but far enough for it to be peaceful and quite. I recommend this place 5 out of 5.
8.0 / 10.0Excellent·Nov 2025
Very clean, attentive service, beautiful docks and views. Gorgeous property and people.
Lovely check-in service but involved a long contract of rules and threats of additional charges which made me anxious. Only given 1 plastic room key between the two of us and told we would be charged if it was lost.
Didn’t love the restaurant food at all (seafood soup was akin to licking a salt block, avocado toast was on a soggy sweet bread). My husband’s rum and cola cost 400 pesos for 2 ounces of rum plus another 75 pesos for a little bit of coke (about $40 Canadian). The equivalent of buying a bottle of each.
5.0 / 10.0·Sep 2025
Very friendly staff. We loved the women at the front desk and Esperanza and Ciel in the restaurant. Housekeeping and the turn down service added to an enjoyable experience behind the scenes.
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Top rated by guests
9.6Outstanding
(199 Ratings)
"Breakfast was very fresh, the poblano sauce chilaquiles had thin tortilla strips piled liked a tepee amd the waitress poured the sauce over in front of me. Very delicious@"
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