TSCaravan, Haven, Golden Sands

The place is on lovely location

It’s not I don’t like but the decking will give advantage

Location was brilliant

The caravan was in a great spot. A short walk from the beach and entertainment area. The caravan was a great size too and the staff were very friendly, helpful and supportive. There were extra useful things in the cupboard like a couple of camp chairs to sit out, pool noodles and buckets and spades, which was a nice touch.

Unfortunately the caravan was a little worn and not very clean. The front door and lock was very temperamental meaning the children and my mum could not come and go freely from the van, as I was the only one who could lock and unlock the door. There was left over food in the fridge and freezer gone mouldy, sweet packets under the bed, food and dirt stuck to the underside of the dining table and the floor needs a really good scrub. The microwave didn't work and the gas ran out just as we all needed showers after a day out. The pillows and mattresses had no protectors on, meaning there were stains and residue left visible. The shower was broken, but usable and a drawer broken and the wardrobe filled with spare bedding, quilts and pillows, meaning storage was very limited for a comfortable stay.

The location was amazing. That is to say, there was plenty to do off-site. The seal sanctuary was the hilite of the trip and well worth the money. The convenience store on site was well stocked, and although slightly more expensive than the high street shops, it was by no means extortionate. There was a Tesco and Lidl a short drive away, so we did the bulk of our shopping there. We were greeted by a family of ducks, which were a joy to watch. They were so sweet.

We paid a total of £182 for 3 adults + 1 child play passes for the duration of our 8 day stay for access to pools and entertainment lounge. What a rip-off. The pool was only open part of the week, and we had no interest in sitting in the entertainment lounge. In hindsight, I wouldn't have wasted the money on them and just gone to the beach instead. The crazy golf was in dire need of some investment. Half the structures were either missing or falling apart. The caravan, whilst comfortable, wasn't the cleanest we've stayed in. The shower was either extremely hot or scorching, and the youngest member of the family couldn't tolerate the temperature of the water. I'm not sure if something was wrong with it. It would also have been nice if an oscillating fan had been provided as the temperature inside the caravan was unbearable at times due to the recent heatwave. WiFi signal was pitiful and, at times, non-existent. Again, I'm not sure if it was a shared system with all the other caravans on the complex. In the end, we decided to come home early as the combination of the caravan temperature, wonky WiFi, and the fact we couldn't get a cool shower in the extreme heat was making everybody's tempers flare.