Appartamento I Bacchettoni

De ligging en de airco

Douchekoppen zaten onder kalkaanslag, keukenlicht kapot en de jacuzzi was niet schoongemaakt

Posizione centrale

Troppe scale

Posizione e vasca idromassaggio

Niente

A beautiful apartment which was stylish and spotlessly clean. The apartment is spacious, light and well situated for a relaxing break.

I travel with Booking.com a lot and this was our third apartment in 3 nights. The service was really disappointing as it was really difficult to get the code to access the apartment. I sent an email, WhatsApp and text to ask for the code but no reply. I then phoned on the way to the apartment and was told that it would be sent. I then had to text again 15 mins before our entry into the apartment as it did not arrive. This was stressful as I had just read an article about holiday scams! The code did arrive as we were about to enter. I was also disappointed about finding an empty tea box, no dish washer tablets and a broken tv, which the host did not know how to repair. This was by no means a deal breaker, as we were there to see a concert but we do like late night Italian tv. Having just stayed in Lucca which was fantastic, this apartment lacked so much attention to detail.