Lasamana Villas Ubud by GenuineHost

Lovely location over looking rice fields, staff super friendly. Facilities were lovely, clean and modern

The restaurant meal wasn't very good. Four diners and the food all arrived at different times. Three of us had finished before the fourth meal arrived. Sadly the steak meal was cold

Beautiful and peaceful Location. Comfortable bed

We didn’t have hot water when we arrived. Informed staff. Next morning only had a 2 minute shower before water went cold again. Told staff. They didn’t appear bothered. Air conditioner didn’t cool our room as expected

We had an issue checking out and the manager took over and rectified the problem Straight away

Nothing

The villa was clean and bed was comfortable.

Access to the property is only via a walking path, which can be reached by scooter or on foot. This was not clearly indicated at the time of booking and made our stay difficult with a baby. We had to walk about 15 minutes to reach the city centre before we could get a taxi. It may not sound like much, but it’s quite uncomfortable in the heat.Additionally, the rooms are not soundproof at all. You can hear everything outside, which gets very loud at night. The hot water also stopped working a couple of times during our stay. Lastly, we never saw the "free afternoon tea" and were never told where to get it.