Samurai House - Large Family House, West Shinjuku

- The beds were super nice for good sleep - Cool Japanese experience - Big House - The Host is nice and gave good advice - Well-equiped

- Location is just a living area & Train Ride away from Shinjuku and other vibrant districts - Wifi worked only upstairs - Only one toilet and shower - not well equiped - Check-in Process is bad. Took very long, many messages and much contact, payment via payment link etc. —> I am used to smoother experiences

Huge beautiful space.

The apartment was well located near the Metro, clean, and fully equipped, overall very convenient and comfortable. The amenities were thoughtful, and we found everything we needed for a short stay. However, the property does require some maintenance; being “vintage” shouldn’t mean guests have to struggle with stiff bathroom doors and wooden fittings.

What affected our experience most was the lack of flexibility during check-in. After a 24-hour journey and a night at the airport, we only requested to drop off our luggage earlier, but Ashley strictly insisted on a 3 PM check-in and as an alternative, suggested leaving our bags at Shinjuku Station. This felt rigid and inconsiderate, especially for travellers arriving from abroad with limited time in Tokyo. That said, we do appreciate that on the day of checkout, Ashley allowed us to leave about 30 minutes later as we were delayed while collecting our car. This gesture is acknowledged and appreciated. We wish Ashley the best and hope future guests find the same comfort we did, with perhaps a bit more flexibility to make their stay even better.

Quiet rural neighborhood. Good cafes and restaurants in area. Close to train station.

Only 1 bathroom on first level. Trash/recycling system a little confusing.