The City Club





5.1
(2,068 Ratings)
"I'm a regular at city club I love the upgrade that has been done the key cards and the back door to the parking area from front desk
Iv been booking at city club since 2022 I feel safe there comforta..."
Verified guestDon't miss out! Price and availability may change
Great price for your budgetOne of the lowest cost properties in the area
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Enhanced cleaningExtra health and hygiene measures to ensure your safety
Located in Cape Town, 2.3 miles from CTICC, The City Club has accommodations with an outdoor swimming pool, free private parking, a terrace and a restaurant. The property is around 3.1 miles from Robben Island Ferry, 4.
Concierge services
Free Parking
Pool
Non-smoking
Heating
Balcony/Terrace
WiFi/Internet
Accessible Parking
Smoking allowed
Key access
Contactless check-in/out
Cleaning products
$$$$
5.1
(2,068 Ratings)
"I'm a regular at city club I love the upgrade that has been done the key cards and the back door to the parking area from front desk
Iv been booking at city club since 2022 I feel safe there comforta..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
1.0 / 10.0
Nothing
Everything
7.0 / 10.0
The Place Was Clean And Neat.
Nothing
3.0 / 10.0
N/a
The customer service agent,I think the (Nigerian lady)am sorry in other words I'm also from there " the agent at city club was rude to me as if she paid the booking for me
10.0 / 10.0
I'm a regular at city club I love the upgrade that has been done the key cards and the back door to the parking area from front desk
Iv been booking at city club since 2022 I feel safe there comfortable it's very peaceful.
The aints that came out of no where in the bathroom.
1.0 / 10.0
Nothing.
Everything.
10.0 / 10.0
The interior is so welcoming.
nothing
4.0 / 10.0
Nothing Much.. Just The Ceiling Fan
People On The Outside Sounds Like They Talking At Your Window... Didn't Really Like That Felt Very Uncomfortable.. Doesn't Feel Private At All
1.0 / 10.0
Nothing
Everything, the reception people are not nice, they don’t care at all. Very dirty place the bathrooms are not in your room. Looks nothing like pictures and doesn’t feel safe
1.0 / 10.0
None
Cleaning is totally poor rooms are cleaned after 4 days simple sweeping the floor no dust bean inside the room no wardrobes toilets is horrible 😢 gate you need to sound the hooter unti end up get out from the car to receptionist ask to open the gate they're smoking dagga inside the building quality of the toilet paper👎 you get 1 until they come after 4 days
1.0 / 10.0
Location was okay
There is a broken/cracked window (safety concern), the bathroom is unhygienic (rusted toilet brush, dirty toilet area), the shower is not in usable condition, and the apartment is extremely dusty with dirty furniture, which is triggering my allergies. (Health concern). The plugs are not working. The cleaning lady tried cleaning the stains but it does not help. The property does not match the description on Booking.com and poses a health issue for me
1.0 / 10.0
The place is very noisy and not clean at all. The staff are unfriendly and rude with clients.
The pictures do not match the actual place. False advertising.
Looks like it's a spot where prostitution took place. There are communal bathrooms that you need to use and not in the rooms as advertised. It's a very unsafe place to stay with your family.
We didn't use the facility and booked alternative accommodation.
5.0 / 10.0
the cozy room was beautiful and well organized
the TV remote was not functioning well , I also think to avoid having to walk to the reception they could just write or print the wifi password and place it on the table or the sidetables .the plugs installed ddnt match the electric jug pins
5.0 / 10.0
The secured location and comfortable bed
The way the cleaning staff manager spoke to her subordinates made my whole body itch. I was trembling with anger and embarrassment on their behalf.
7.0 / 10.0
The location is good.
Shower didn't work. Shower door hand dirty handprints over it. Size of the room was smaller than the previous room I had even though it both Queen rooms.
8.0 / 10.0
The idea of the room having a shower
The sound the bed makes
5.0 / 10.0
Cleaners are good and friendly
My tv is not playing and i ask reception about it since morning they haven't attended my issue
Window cartain is not properly closing the window
Reception staff is not welcoming.Shower doesn't have door
1.0 / 10.0
Nothing
Everything
5.0 / 10.0
The room was very nice especially when how the bed was made up it was really presentable very comfortable as well, the side tables also looked very presentable, and that all I can say really about the room
Well first and foremost the reception was very dull the was only one plant at least they could put more effort in the reception area, I am not saying make it look like a 4 star or 5 star hotel but at least make your reception presentable so when a guest walks in they feel atleast welcome, secondly the staff just walk past and don't greet some do but majority of them dont at all, like where is the welcoming to the hotel vibe I felt more like I was in court 😅but you catch my drift, Thirdly they dont accompanied the guest when they ask to change the times perhaps especially when it comes to check in I get yes the room needs to be clean and all but what about the saying that goes " guest priority is always first and alos keep the guest happy " a another thing they don't even have that do not disturb signage boards where guest can put that out the hotel room i was about to get undressed then one of the hote staff l just took there key and open the door without knocking on the door to check if there is anyone in the room they just come in , like really 🤦 but nevertheless that all i can think from my side
1.0 / 10.0
The TV only worked for one day. I did ask for it to be fixed and they said they'd fix it in the morning but they never did. Eventually they said I'd have to call the maintenance people. Because apparently I must do their job. And to top it all off, a cleaning lady went in my room while I was out, when I came back she left in a hurry and I noticed some of my food was missing including chocolates. Worst hotel ever.
1.0 / 10.0
Nothing it was horribl
Hated everything
5.0 / 10.0
The rooms are neat and tidy and the bathrooms were clean. It's across the road from the Old Biscuit Mill and in close proximity to interesting stores.
I booked for several people - some rooms were nicer than others. Some bathrooms were newer than than others. Older bathrooms could do with some regrouting. The smell of cannabis smoke from the neighbours wafting in through the windows. The area gets very noisy on Friday and Saturday nights. Some of the rooms' walls had water damage which does not look great upon entering the room.
1.0 / 10.0
Absolutely nothing. The property is a mess
I really think this property should not be on bookings.com. I know it’s accommodation at a cheap price, but it’s not worth paying for given the standard of the property.
1. The shower had no curtain or door which means water is just everywhere when showering, had to get a mop and the mop it’s was so dirty.
2. The bedding was not clean and the bed was not comfortable.
3. The is a lot of noise on the property and I didn’t feel safe
4. Parking was also a mess, in fact my car got scratched at the property.
I eventually got moved to another room but it still wasn’t to good standard.
I really would not recommend anyone to book at this property, you will regret it
1.0 / 10.0
The wifi was a problem connecting to the tv and the power wasn't of,aswell as there was no bathroom on suite dissatisfied for the amount almost a thousand.
7.0 / 10.0
The bed and it's headboard were comfortable
The TV never worked, it would have been much better if at least etv channels and sabc channels worked since smart TV wasn't user friendly, the passage was very dirty and it had a bath tub instead of a shower, bath tubs are never that clean for the next person to use.
9.0 / 10.0
The administration team
Overflowing water in the shower.
2.0 / 10.0
I just liked that I had a roof on my head and a safe parking.
The biggest ick was the bed, it is as hard as a rock. The basin in the bathroom is blocked, water isn't flowing. They don't have a closet and no lotion.
1.0 / 10.0
I need my refunds please !!!
I booked at City Club Hotel and they refused to let me check in on that day .. for no visible reason ! And i didn’t get any refunds
They didn’t allow me check in and put my money on the line at stake, i arrived there more than early enough around 3pm .. and they made up some unreasonable excuses and didn’t allow me check in on purpose and did some hate towards me
Please i would like my refund for this booking with urgent action .. or i will like to use my exact funds to book another place
1.0 / 10.0
There was nothing to like.
Check in took longer than expected. The room was not cleaned properly before our arrival. The bedding smelled like sweat, as well as the pillows, the toilet mat was wet upon arrival. There were people hanging around the lobby who were not staff or guests. The view from the room was horrific.
4.0 / 10.0
It was buzzing with people
The fact that the room was much smaller, room numbers are scattered all over the place , room number 5&6 here room number 7 on a completely different side.
6.0 / 10.0
Loved that it was big & spacious & wasn’t too far from parking area.
Gate is a problem. You call but it does not open.
Shower was broke, cold water.
1.0 / 10.0
Staff is always nice.
Myself & partner got there, room was still dirty. Bed was made up but floor was dirty, not swept. No towels, no toilet paper, no cups, glasses, etc.
Had to use a toilet far from the room.
4.0 / 10.0
The convenience of the amenities within walking distance
I am a loyal guest of the City Club as I live in the northern suburbs and sometimes want to be closer to the CBD. It is so convenient however some of the staff are just not people who should be working in hospitality as they lack the level of care necessary. The cleaning staff is incredibly loud in the corridors in the mornings. The reception staff at the older (wish U were here) building is shocking and OFTEN leave reception unattended causing guests to stand in the road at night. Great potential but constantly lacking in the detail that makes ALL the difference.
1.0 / 10.0
The bathroom was leaking, there was water all over the bathroom floor.
It didn’t look up to standard. It looked like a dilapidated room.
5.0 / 10.0
I had place to sleep
1.0 / 10.0
The beds had stains on. Blood and seman.....
Cleanness
10.0 / 10.0
Clean room and fresh bedding
It becomes too dark at night, wish there can be lamps.
1.0 / 10.0
The room smells cigarette yho the ceilings im the shower very dirty
Only the stuffs they so find and very nice
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at The City Club. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The City Club. Enjoy the water!
Is The City Club pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The City Club?
We found 12 amenities for this rental. This includes concierge services, free parking, pool, non-smoking, and heating.
